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1337Delta764
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Chamberlain/LiftMaster Vs Genie/Overhead Quality?

Sat Aug 20, 2011 4:37 pm

No, this is not some random interest of mine, however, we are moving into a new house in Gilbert, Arizona, and our new house we are moving into has a LiftMaster (which is made by Chamberlain) garage door opener. This seems to be the brand that most of the reputable builders around here seem to use.

I wonder, how does Chamberlain/LiftMaster/Craftsman compare to Genie/Overhead? BTW, the one that was installed in our new house is a LiftMaster 1/2 hp chain drive unit.

BTW, I also heard that there are some differences within manufacturers. With Chamberlain, the Chamberlain and Craftsman brands are do-it-yourself, while LiftMaster is always professionally installed. With Genie/Overhead, the standard Genie brand is do-it-yourself, while Genie Pro and Overhead are professionally-installed.

[Edited 2011-08-20 09:43:14]
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AGM100
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RE: Chamberlain/LiftMaster Vs Genie/Overhead Quality?

Sat Aug 20, 2011 4:52 pm

Quoting 1337DELTA764 (Thread starter):
Chamberlain/LiftMaster/Craftsman



I installed the Formula 1 last year ... I have had no trouble with it whatsoever ( We use it allot). I don't know about the Genie brand but they have been around for a long time.

It took me a little bit to get it adjusted correctly , so you may want to have a professional install it.
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Geezer
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RE: Chamberlain/LiftMaster Vs Genie/Overhead Quality?

Tue Aug 23, 2011 2:47 pm

Quoting 1337DELTA764 (Thread starter):
LiftMaster (which is made by Chamberlain) garage door opener. This seems to be the brand that most of the reputable builders around here seem to use.

Ordinarily I wouldn't have responded to this topic, but the part about "most builders" is what attracted my attention.

Please don't "assume" that because builders use a particular brand of anything, it means that the brand is "good"; it more often means it's "cheap".

I know a lot of builders.........I'm not saying builders are "honest" or "dishonest", "reputable" or otherwise; what I am pointing out is, all builders are in an intensely competitive field. When you build homes for "the market" you put into that home exactly what is necessary to attract a buyer, and no more.

The door opener I have had the most experience with is a Craftsman chain drive, 3/4 hp. I installed it on an older wood door which I had previously completely disassembled, repainted. bought and fitted all new rollers, lifting springs, etc.
( Many older doors are very well made, many new doors are "junk" ); (everything is getting cheap these days it seems )

Door openers are really not "that" complicated if you are "handy", but for many, they really can be a "pain".

I put this thing on a house my ex-wife had bought, (with my help), so I don't get "around" there very often; on one occasion I did talk to a fellow who installs doors full time, and he assured me that the 3/4 hp Sears model was "as good as you can get"; so far, after 6 or 7 yrs of service, it has proven to be very reliable.

I'm generally not given to buying very much from Sears anymore, but let's face it.........the "Craftsman" is just a brand name; I have no idea who makes the door openers; my guess is, probably someone who makes them for a lot of other people also; I'm really more concerned with things that "work", have minimum "problems", and are easy to get parts for.

Sears used to be great in that regard; now, that's not quite so true as it once was. If you want objective advice about products, I tend to pay more attention to what Consumer's Report has to say, than what "everyone else" is buying.

Just my thoughts.....................

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casinterest
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RE: Chamberlain/LiftMaster Vs Genie/Overhead Quality?

Tue Aug 23, 2011 3:04 pm

I my opinion all of the door openers mentioned above are good and work well. the biggest problem I have seen with Garages doors/ openers is the doors and tracks for the doors. ie ... the expansion and contraction of the joints causing rolller issues, or chain length problems ( easily fixed with tightening)
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1337Delta764
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RE: Chamberlain/LiftMaster Vs Genie/Overhead Quality?

Tue Aug 23, 2011 4:23 pm

Quoting Geezer (Reply 2):
Please don't "assume" that because builders use a particular brand of anything, it means that the brand is "good"; it more often means it's "cheap".

FYI Chamberlain's LiftMaster line is designed for professional installers, while the Chamberlain and Craftsman lines are DIY lines. From what I heard, LiftMaster-branded openers use a single piece rail that the installer cuts to the right length, while the Chamberlain and Craftsman-branded units use a multi-piece rail to make it easier for self-installation.

The standard opener that our builder (Fulton Homes) offers is a LiftMaster 1/3 hp chain drive, with upgrades to 1/2 hp chain drive and 1/2 hp belt drive available. We were actually expecting they would install a 1/3 hp chain drive unit, however, when we visited the house to see the progress, to our surprise, they installed a 1/2 hp chain drive unit. I don't know the reason why, however, perhaps it could be because it is a 2-car garage door.
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Tugger
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RE: Chamberlain/LiftMaster Vs Genie/Overhead Quality?

Tue Aug 23, 2011 5:11 pm

Quoting Geezer (Reply 2):
on one occasion I did talk to a fellow who installs doors full time, and he assured me that the 3/4 hp Sears model was "as good as you can get"; so far, after 6 or 7 yrs of service, it has proven to be very reliable.

I have a 3/4hp Sears chain drive garage door opener that was with the house when I bought it. When I had the garage door springs (its a sectional type door) replaced a couple years ago, I asked about the opener. They said it is about 20-25 years old and to not touch it as it is doing great, in fact they commented that it is quieter and doing better that most new ones they deal with today.

Quoting 1337DELTA764 (Reply 4):
We were actually expecting they would install a 1/3 hp chain drive unit, however, when we visited the house to see the progress, to our surprise, they installed a 1/2 hp chain drive unit. I don't know the reason why, however, perhaps it could be because it is a 2-car garage door.

In all honesty it was probably what they had on the truck that day and it is easier, cheaper to just install what they had rather than go and get the other one and delay things.

Tugg
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1337Delta764
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RE: Chamberlain/LiftMaster Vs Genie/Overhead Quality?

Tue Aug 23, 2011 5:21 pm

Quoting tugger (Reply 5):
I have a 3/4hp Sears chain drive garage door opener that was with the house when I bought it. When I had the garage door springs (its a sectional type door) replaced a couple years ago, I asked about the opener. They said it is about 20-25 years old and to not touch it as it is doing great, in fact they commented that it is quieter and doing better that most new ones they deal with today.

Still, I would recommend that you upgrade (not replace) them with 315 MHz rolling code technology for better security. Chamberlain offers a kit that lets you do that:
http://www.chamberlain.com/doityours...oductmodeldetail.aspx?modelId=1470
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Tugger
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RE: Chamberlain/LiftMaster Vs Genie/Overhead Quality?

Tue Aug 23, 2011 5:38 pm

Quoting 1337DELTA764 (Reply 6):
Still, I would recommend that you upgrade (not replace) them with 315 MHz rolling code technology for better security. Chamberlain offers a kit that lets you do that:

Oh yes, didn't mention that, it was already upgraded on the transmitter side when I got the house. The maintenance guys did say it was a rolling code version. But yes, something important for everyone to do.

I know it is off-topic but as a side note, a current crime problem nowadays is that people have/leave the transmitter-opener in their cars that are parked in the driveway. So all a burglar has to do is break the window (or find an unlocked car) and they can get into a garage and often the house. For my car that I leave outside, I always take my transmitter in with me and de-programmed the in-car one (some need the key to be active but are always active).

Tugg
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Ken777
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RE: Chamberlain/LiftMaster Vs Genie/Overhead Quality?

Tue Aug 23, 2011 7:08 pm

We have a Genie in our garage and it has lasted more years than I can remember. The problem with that is that it might not represent what is made today.

Regardless, the costs of door openers today are cheap enough to be able to replace one in a few years if needed. You still get the value of being able to drive straight into the garage in bad weather, or at night for a few bucks a month.
 
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RE: Chamberlain/LiftMaster Vs Genie/Overhead Quality?

Tue Aug 23, 2011 7:09 pm

I moved into a house many years ago that had a overhead brand opener and had a few problems with it. I went to the local distributor to purchase a part which at the time I thought would be in the $20 range and they put it on the counter and said the price was $189, I balked and went to Sears and bought a Chamberlin/Sears 1/2hp unit on sale at the time for $159.
The door was a heavy wooden two car door.
Maybe 15 years passed and the house is now a rental, when the renters complained about the garage door opener I just went to Sears and bought a new unit for about $200, all the brackets and mounts exchanged and it was about a 2.5 hour job to go to Sears replace the unit and get back home. Since that time the heavy door has been replaced with a light weight metal one so I expect the unit to last indefinitely.
The home I moved to got blown away in a tornado in 1999 and rebuilt and moved into in 2001 the garage door contractor used Genie's. They appear to be of lighter structural elements but I have had zero problems with them.
Since I have never had any issues except with the Overhead brand that I would just replace a bad unit with the existing brand for ease of installation if cost were within reason.

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RE: Chamberlain/LiftMaster Vs Genie/Overhead Quality?

Tue Aug 23, 2011 7:19 pm

My experience with Genie customer support was not good -- now my experience may have been the exception, but it was still not good.

We moved into a new house about 15 years ago and I bought two identical Genie DIY units. As noted by others, DIY model usually come in sections that are assembled. In the case of Genie, the "screw" sits in a channel that comes in two sections. The sections have to be perfectly aligned or the screw will bind. One unit worked fine, the other was bound tight. I followed the directions for resolving the issue, including disassembly and reassembly -- still no go. Called the 800 number and basically they said there was nothing they could, get a professional installer -- thanks.

---- UH OH --- THIS IS WHERE THE EATHQUAKE HIT --

On the outside chance there was a slight tolerance mismatch, I swapped the end rail of the two units -- both worked like a champ for 15 years. So Genie good -- my experience with support, bad.

The builder used el cheapo doors -- every one of neighbors has replace theirs -- so we did too using a professional and had them do Lisftmaster while they were at it. Liftmaster seems at least as good as Genie in terms of construction -- a little quieter and smoother operating.

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