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Quality Of LG Products?

Fri Oct 28, 2011 9:49 pm

In really short: I want to buy a new LG TV but am not really sure if I can trust LG with my money. I've made really bad and extremely good experiences with LG products and would be happy to buy a TV that won't die after 2-3 years.

Has any of y'all bought an LG TV (LED or plasma) recently and can share their experience with me?

Thanks a lot  
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NSMike
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RE: Quality Of LG Products?

Sat Oct 29, 2011 12:04 am

Bought an LG 42" LED TV (42 LE5300) 2 years ago... no problems whatsoever. It even plays mkv and avi files on a usb drive, but the model I have doesn't support DTS. That's not a big issue since I use the S/PDIF out to my AV receiver for audio anyway.
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iflykpdx
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RE: Quality Of LG Products?

Sat Oct 29, 2011 12:59 am

We've had a 60" LG Plasma since 2007 and aside from some fingerprints it looks and works like it's brand new. Haven't had any issues, fingers crossed.
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Type-Rated
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RE: Quality Of LG Products?

Wed Nov 02, 2011 8:15 pm

So far the problem with LG products has been parts availability. Our neighbor bought an LG refrigerator and it pooped out after a year. The service guy came out twice to get it fixed.

FIrst time to diagnose the problem and order parts (LG doesn't carry parts on their truck). Allow 10 days for parts to arrive.

10 days later service guy called to say wrong part was received and he would have to reorder parts, another 10 days.

10 days later service guy came out and installed new part and the unit worked fine.

So it took 25 days to fix the refrigerator.

I have heard this is common for most LG and Samsung products.

But I have also heard that this is the new way service companies operate. Why stock up on commonly used parts and tie up your money in parts inventory? Just order what you need when you need it, damn the customer satisfaction.
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747srule
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RE: Quality Of LG Products?

Thu Nov 03, 2011 1:03 am

I bought a 42" in 2007 and have had NO problems with it. I use it alot and am really happy with it!!!
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andz
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RE: Quality Of LG Products?

Thu Nov 03, 2011 3:31 am

We have several LG appliances in our home including a washing machine, Flatron TV and a combination DVD/VCR that is many years old. All have performed perfectly and no maintenance has been required.

LG is the first brand I look at if they make something I am looking for.
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1337Delta764
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RE: Quality Of LG Products?

Thu Nov 03, 2011 3:54 am

In New Mexico, we had an LG stainless steel side-by-side refrigerator. Overall the quality was good, although there were two problems: ice would often get stuck in the chute, and sometimes the button for the water dispenser would get stuck.

However, in our new Arizona house, we have an LG stainless-steel 4-door french door refrigerator, and we have had no issues at all.
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TheCol
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RE: Quality Of LG Products?

Thu Nov 03, 2011 4:58 am

Generally I prefer LG products over the other brands. I just replaced my LG washing machine, but it became U/S due to my own carelessness. Other than that little mishap, I've had no problems with my washing machine(s), dryer, and dishwasher. In fact, I've had several comments on how quiet and efficient my LG dishwasher is.
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Delboy
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RE: Quality Of LG Products?

Thu Nov 03, 2011 4:59 pm

LG are neither the best or the worst but if you can afford one buy a Panasonic and do away with all the worry.
 
ALTF4
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RE: Quality Of LG Products?

Thu Nov 03, 2011 6:25 pm

Quoting Delboy (Reply 8):

Funny. Panasonic is low on my list - I think that goes to show experience with a product can impact decisions quite a bit.



I'd personally say LG and Samsung are the top, with a slight edge towards Samsung... but LG is definitely good in my experience. I've owned a lot of their electronics and never had an issue. Of course, that doesn't mean you won't.
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1337Delta764
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RE: Quality Of LG Products?

Thu Nov 03, 2011 7:35 pm

Quoting Delboy (Reply 8):
LG are neither the best or the worst but if you can afford one buy a Panasonic and do away with all the worry.

Panasonic makes a great IFE system, but for large TVs, the problem is that they are stuck in the past with plasma technology, when market trends call for LCDs with LED backlighting or edge lighting. FYI, we have recently ordered a Sharp 60" Quattron 3D edge-LED LCD, expected to arrive in the middle of this month.
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mhodgson
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RE: Quality Of LG Products?

Thu Nov 03, 2011 9:41 pm

We've had a number of LG TV's in our home for the past few years, none of which have had a problem.

In my experience LG is a decent make; as others have said maybe not seen to be a premium brand, but their goods work. I also have an LG LCD monitor which is excellent.
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GuitrThree
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RE: Quality Of LG Products?

Thu Nov 03, 2011 10:34 pm

I own no LG products. The only person I really know that owns an LG has a 4-5 year old Plasma that now takes 10 minutes to, as he says "warm up." For what he paid for that thing it's way beyond unacceptable.

My brother who is a Chief Engineer at a CBS affiliate swears by the Visio Brand, and that's saying something because everything electronic he buys is above average on the quality and/or price level.. JBL, Yamaha, Apple, Marshall, etc. And let's not get started on his Harris HD stuff he buys for the station.....
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Dano1977
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RE: Quality Of LG Products?

Sat Nov 05, 2011 11:23 pm

I have an LG 38" LCD HDTV which I got in 2007. No problems at all with it.

On the other foot, my olds have a 2011 Panasonic 42" HDTV and its been nothing but a dog.

I guess its just one of those things, be a car,plane or TV you will always get 1 or 2 that has more problems than others that rolled off the production line.

As a side note. My olds still have a 20+ year old Hitachi TV and Ferguson Video Star VHS player in the "Entertainment Room" which are working perfectly well, and if something clashes when they are recording something on the Sky+ (like Tivo) then the old man will go outside and set the timer to record. Never let him down yet!
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WildcatYXU
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RE: Quality Of LG Products?

Sun Nov 06, 2011 12:30 am

Hmm, LG products in the family...a 42" LCD TV since 2007 (42LB5D), an upconverting DVD player (don't remember the model number) since 2007, BD390 Blue Ray player since 2009 and an edge lit LED/LCD TV (55LE5300) since 2010. Add to that a LG DVD burner in each desktop PC. Only one product had a problem; the drive failed in the BD390. Replaced under warranty. Otherwise everything performing very well. So yes, I will continue buying LG products, except BD players. But not for lack of quality. I want to build a library of European movies and unfortunately, LG players can't be unlocked anymore. So I plan to buy an unlocked Oppo player.
BTW, years ago, in the old country, I used to own a Gold Star (predecessor of LG) microwave/grill/convection oven combo. Best microwave I ever had.
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connies4ever
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RE: Quality Of LG Products?

Sun Nov 06, 2011 3:09 am

Quoting NSMike (Reply 1):
Bought an LG 42" LED TV (42 LE5300) 2 years ago... no problems whatsoever. It even plays mkv and avi files on a usb drive, but the model I have doesn't support DTS. That's not a big issue since I use the S/PDIF out to my AV receiver for audio anyway.

My experience as well. Bought mine last October (2010), zero problems. And it was about $150 cheaper than a competing Samsung, about $250 cheaper than Sony.
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PSA53
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RE: Quality Of LG Products?

Mon Nov 07, 2011 1:37 am

Working for a major electronics for years I can speak a little on LG.Lucky Goldstar(LG) started out as Goldstar.They had a lot of problems with VCR's and other product.Over the years they changed they're name and greatly improved on quality.LG came into the cellular market of recent and did have endurance/wear problems with flip phones that the top part of the flip would break apart in the mostly 8000 model series.But I've not heard any major problems like on the smartphone front.

But other electronics makers have had their goofs and problems like Apple.So,I would say LG rates very good.
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RayChuang
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RE: Quality Of LG Products?

Tue Nov 08, 2011 12:59 am

I have an LG W2053TQ 20" 1600x900 LCD computer monitor (in fact, I'm using it right now as I type this). Sharpness is excellent, and it has run very well since I bought it back in 2008.   
 
zippyjet
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RE: Quality Of LG Products?

Wed Nov 09, 2011 5:23 am

Quoting something (Thread starter):
Has any of y'all bought an LG TV (LED or plasma) recently and can share their experience with me?

I bought an LG 23" LED HDTV in Spring of 2008. So far, so good. Back then this size HDTV was going in the high 300's which seemed like a decent deal back then. Now, you can get a bigger screen for less. Generally, LG at least with LCD TV's get Average to above Average reliability. Would I buy another LG? If the price and size were right I'd go for it.
The LG brand with started life back in the late 70's as Matsuba then Goldstar always had TV's with excellent picture quality at a decent price but especially the Matsubascame back to the store with defects. I worked back in 1979 at a now defunct appliance store called Luskins in Baltimore. Ironically these Matsubas had picture quality almost as excellent as Sony, and MGA now Mitsubishi. Back then Hitachi's and Toshibas were built solid but had inferior picture quality at least in my book. The American brands with the exception of RCA's Color Trak were anachronisms at least picture quality wise pretty much stuck in the late 60's early 70's.



Back to today, Looking at TV's in the stores, Toshiba LCD HDTV's have sharp pictures with LG not far behind. Check out Consumer Reports brand reliability and go from there again checking prices and deals. With the overall economy still in the toilet, good deals should abound especially as we head into the over commercialized XMAS shopping season.
Best of luck and let us know what you buy,


[Edited 2011-11-08 21:25:37]
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EddieDude
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RE: Quality Of LG Products?

Tue Nov 15, 2011 5:06 pm

I have had a very good experience with my LG 38" television. No complaints whatsoever.
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474218
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RE: Quality Of LG Products?

Tue Nov 15, 2011 5:21 pm

I was looking at TV's at WalMart yesterday! I mentioned to my wife that I was surprised that the LG 32" I was looking at was not only cheaper than a 32" Sanyo or Sony but the extended two year warranty for the LG was $20 while the other two it was $32?
 
757MDE
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RE: Quality Of LG Products?

Mon Nov 21, 2011 5:01 am

No TV, but I have had two LG things:

1. A small and cheap "studioworks" CRT 14 in. monitor for a desktop computer circa 2002, it had good image quality for it's price but had this really annoying high pitched sound that I was only able to shut by hitting the thing hard.

2. Our current "fuzzy logic" washing machine. Works like a charm and has had no trouble whatsoever since bought, cross fingers!

------

Some relatives still have an old "Cinemaster" CRT TV from when the brand was Goldstar, it sure shows its years but still works fine and has needed no maintenance at all.
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ogre727
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RE: Quality Of LG Products?

Mon Nov 21, 2011 7:13 am

I just bought a 42 inch LED LG tv last week. I have to say that the first day the screen had... dunno how to describe it, but it looked patchy... like patches would be brighter than others... however, this all dissapeared now and it looks fantastic. I have only had it for a few days... aside from that so far so good.
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Kiwirob
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RE: Quality Of LG Products?

Mon Nov 21, 2011 7:34 am

Quoting 1337Delta764 (Reply 6):
However, in our new Arizona house, we have an LG stainless-steel 4-door french door refrigerator, and we have had no issues at all.

What is a 4 door frendh door fridge.

Quoting WildcatYXU (Reply 14):
So yes, I will continue buying LG products, except BD players. But not for lack of quality. I want to build a library of European movies and unfortunately, LG players can't be unlocked anymore.

Maybe not in North America but due to NZ consumer law all DVD and BlueRay players have to be multizone, so you can still get unlocked LG players.
 
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1337Delta764
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RE: Quality Of LG Products?

Mon Nov 21, 2011 1:35 pm

Quoting KiwiRob (Reply 23):
What is a 4 door frendh door fridge.

This is the model we bought:


The two doors on the top is the refrigerator, while the two slide-out drawers on the bottom is the freezer.
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Kiwirob
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RE: Quality Of LG Products?

Mon Nov 21, 2011 2:56 pm

Nice fridge. The photo clears it all up in my head, it's pretty much what we call a fridge freezer combo.
 
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1337Delta764
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RE: Quality Of LG Products?

Mon Nov 21, 2011 3:14 pm

Quoting KiwiRob (Reply 25):
Nice fridge. The photo clears it all up in my head, it's pretty much what we call a fridge freezer combo.

Well, there are different ways to combine a fridge and freezer: top freezer, bottom freezer, side-by-side, and French door. French door is technically a subcategory of bottom freezer, except for the fridge there is a double door, allowing it to fit into tighter spaces (similar to a side-by-side). French door refrigerators can have either single or double freezer drawers.
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tommy767
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RE: Quality Of LG Products?

Mon Nov 21, 2011 3:32 pm

I think their cell phones leave a lot to be desired. I had an LG Chocolate in 2007 and it was a piece of junk.
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sccutler
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RE: Quality Of LG Products?

Mon Nov 21, 2011 4:47 pm

Quoting Delboy (Reply 8):
LG are neither the best or the worst but if you can afford one buy a Panasonic and do away with all the worry.

Panasonic does not really compete in the US appliance market - they are more light-duty stuff, not competitive here. Perhaps their product mix is different where you are?

LG seems to be making sound stuff now, having successfully made the leap from budget / no-name (Goldstar) to a perceived quality marque.

I have a fourteen-year-old Goldstar microwave oven, it works fine. Hardly a useful sample!
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AirPacific747
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RE: Quality Of LG Products?

Mon Nov 21, 2011 10:08 pm

Quoting Delboy (Reply 8):
LG are neither the best or the worst but if you can afford one buy a Panasonic and do away with all the worry.
Quoting ALTF4 (Reply 9):
I'd personally say LG and Samsung are the top

It's all a matter of perspective I guess. For me, LG is in the lower part of the list, Panasonic is slightly above, and Sony and Samsung being at the top.

I really don't trust LG on the quality of their products, especially regarding cellphones/smartphones at least. The Optimus 2X should be really bad from what I've read based on owner's comments.
 
kl838
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RE: Quality Of LG Products?

Thu Nov 24, 2011 5:01 am

I have no experience with any LG televisions, but I do know that their cellphones were very crappy. For televisions we just switched our 17 year old 32" Toshiba CRT to a Samsung 46" Smart TV, and wow the difference is amazing! By far the best tv we have ever seen! It has been 7 or 8 months and there is no problem with it at all. The feature list is extensive with built in Wifi, 3D capability, apps, web browsing (I don't think anyone would use this, as its quite slow and clunky), and it is so thin! If you go with Samsung, I doubt you will ever really be disappointed.
 
tcasalert
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RE: Quality Of LG Products?

Thu Nov 24, 2011 12:48 pm

We had an LG 42" TV a couple of years ago. The TV itself was fine (although did take a while to warm up), but the software was appalling. Random freezing up, unable to do anything with the TV (volume, change channels etc) until it had been switched off and on again. Terrible product.

We took it back and got a Panasonic Viera 42" and it has been solid as a rock, brilliant TV.
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Geezer
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RE: Quality Of LG Products?

Sun Nov 27, 2011 10:41 am

I have never owned an L.G. product; all I know is what I read in an issue of Consumer Reports about a year ago, and I don't even remember what they said anymore.

However..............just today, I was returning to Indiana from having Thanksgiving with friends in Northern Ill, and I decided to stop in Champaign, Ill and see if I could find a "Best Buy" Store, so I could buy a new keyboard for my Mac; ( spilled a cup of coffee on the old one; Note: Keyboards DO NOT like coffee ! ( It makes them not work )

Anyway, found the "Best Buy" right off the Interstate, bought the new keyboard, ( plus a new Kindle "fire" plus a portable 4 G "hot spot" for the Kindle ), ( got a great deal I might add ), and on the way out, we browsed the "appliance" area; all I can say is...........if those L.G. refrigerators are even half as good as they look, I'd sure love to have one !! Wow ! Those suckers are SHARP ! (Plus the Samsung's ) I'll have to wait a while though............we just bought a new fridge, a new washer and dryer, and a new stove not so long ago, and all are still giving trouble free service to date. So I guess I will just continue on "saving up" for my new iMac ( and an iPad ) when I reach my goal.


Charley
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