|Quoting varigb707 (Reply 1):|
Same old story with US Mobile carriers. It sucks and fell for you for i have had my share with this type of situation before.
Now, have you considered bringing this issue up on the social network circuit? So that more people would be alerted and be aware of what's going on? It may - or may not - help you.
Just a thought. Good Luck.
|Quoting zrs70 (Reply 4):|
I was reading the fine print with sprint recently. They advertise that they are the only network with truly unlimited data. But the fine print states that using "premium" sites (gaming and video) is NOT included. So there goes the unlimited data.
|Quoting lewis (Reply 7):|
Was about to say that about the Sprint ads. Never read the fine print. So in the end, they are the same as everyone else. I doubt someone can exceed their limit with surfing, chatting and facebook!
|Quoting AR385 (Reply 9):|
Have you considered going to Small Claims Court? You´d be surprised how quickly a company like Sprint will try and make you happy once they receive the citation.
|Quoting ltbewr (Reply 12):|
Perhaps Sprint, as well as all other companies, need to have an app on your smart phone or online access to see how much data or text time you have used so one can budget their use. More important would be to end the false ads as to 'unlimited' and fine print, give info as to what equals
|Quoting ltbewr (Reply 12):|
Let us also face reality that if your are part of a group using 50% of capacity, then you should be paying closer to the proportion of your use.
|Quoting n229nw (Reply 14):|
The best decision I ever made was switching from Sprint to T-mobile. I switched a couple of years ago due to Sprint's atrocious customer service and total incompetence. They would do things such as force me to listen to listen to some rep who would go on after not fixing what I actually called about by telling me (when I didn't even ask) that I was eligible for a new free phone, and so I'd go through with it only to find out after actually picking a phone etc. days later that that rep was wrong. Then, each other person I asked gave me a different date that I would actually be eligible. And they'd call me with marketing calls, and they could never actually solve my problems, but just put me on with some person who read scripted lines and had no idea how to fix anything.
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