einsteinboricua
Topic Author
Posts: 4710
Joined: Thu Apr 15, 2010 4:11 pm

Help With Wireless Issue

Sun Jul 01, 2012 11:28 pm

OK, so I have an Acer Aspire laptop, barely 2 years of use. Last month, the wireless started giving me problems. It would disconnect completely and I'd have no way to turn it back on. I contacted Acer and they gave me a link to their drivers, so I installed it and it worked...until today, when the wireless completely shut down. I've looked through the control panel, reinstalled the driver and so far there's no way I can turn the wireless back on.

Any ideas as to what else I can do?

And don't worry, I'll be switching to a Mac pretty soon, so besides switching, any other suggestion? 
"You haven't seen a tree until you've seen its shadow from the sky."
 
ALTF4
Posts: 1154
Joined: Tue Jul 13, 2010 5:01 pm

RE: Help With Wireless Issue

Mon Jul 02, 2012 1:29 pm

Does your computer have a set of function keys (often access by pressing the blue/purple "fn" key in the lower left, if present, and an "F1" or "F4", etc key)? Does one of those keys control wireless state? Sometimes you can set the computer to use the F1 - F12 keys as the assigned function (i.e. wireless control, volume, brightness, etc) instead of the F1 - F12 default action, effectively reversing the use of the "fn" key, if that makes sense. Could you have by chance enabled/disabled that functionality?

Post or PM me a screenshot of your network controller hardware page. Down by the clock, bottom right, right click on the network icon and click "network and sharing properties" (or something similar, not on Win7 at the moment so can't verify). In the open window, click "network adapters" in the left-hand side, and post that screenshot. Shouldn't contain any personal info so its ok to post.
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einsteinboricua
Topic Author
Posts: 4710
Joined: Thu Apr 15, 2010 4:11 pm

RE: Help With Wireless Issue

Mon Jul 02, 2012 1:41 pm

Miraculously, today the wi-fi was back in working order...maybe this computer goes through periods?   

Quoting ALTF4 (Reply 1):
Does your computer have a set of function keys (often access by pressing the blue/purple "fn" key in the lower left, if present, and an "F1" or "F4", etc key)?

Yes it does, but back then no matter how many times I pressed the Fn+F3 (my wireless combination) the orange light indicating active wi-fi did not turn on. For all intents and purposes, yesterday it was as if the laptop did not have integrated wifi. The system could not find the wireless driver.

I don't know why today it was back to normal...
"You haven't seen a tree until you've seen its shadow from the sky."
 
ALTF4
Posts: 1154
Joined: Tue Jul 13, 2010 5:01 pm

RE: Help With Wireless Issue

Mon Jul 02, 2012 2:35 pm

Sounds like a loose connection inside the laptop, to me. I'd be surprised if the chip itself went south. Next time you can't get wifi, open device manager (start button, type "device manager") and look to see if there's the wifi hardware listed under network controllers. Look at it right now so you can tell what it should look like when functioning correctly. I'll bet when you can't get wifi working, when you open the device manager, it won't even be listed, meaning the OS itself has no idea it even exists.

I just fixed a touchpad issue for somebody by re-attaching the connection. Every few times the computer booted, the touchpad wasn't even recognized by the computer.

Don'y pry your computer open yet, but next time you have issues, look in device manager and report back. Worst-case you can get a new internal wifi card for a few bucks, if fiddling with it doesn't resolve any issues. Much better then sending back to the manufacturer for repairs if it is out of warranty, as they'll charge you a pretty penny.
The above post is my opinion. Don't like it? Don't read it.
 
varigb707
Posts: 1236
Joined: Wed May 10, 2006 6:02 am

RE: Help With Wireless Issue

Sun Jul 08, 2012 1:53 pm

Boy am glad i looked up this thread. I just fixed a wifi issue with on my HP. Thanks guys!   
First, I said 'hey' and then I said 'now'. "Hey Now!" - Hank K.
 
varigb707
Posts: 1236
Joined: Wed May 10, 2006 6:02 am

RE: Help With Wireless Issue

Sun Jul 08, 2012 1:56 pm

Now, on another WI Fi issue...

I ve got two notebooks, both HP and both with wifi setup to work at home and work. One is a Win7 and the other XP.
The XP does not connect with the work wifi router. Why is this happening???
First, I said 'hey' and then I said 'now'. "Hey Now!" - Hank K.
 
einsteinboricua
Topic Author
Posts: 4710
Joined: Thu Apr 15, 2010 4:11 pm

RE: Help With Wireless Issue

Sun Jul 08, 2012 3:17 pm

Quoting ALTF4 (Reply 3):
I'll bet when you can't get wifi working, when you open the device manager, it won't even be listed, meaning the OS itself has no idea it even exists.

Indeed, that's what happens. I mean, sometimes the computer just disables it, so I have to go to the Device Manager and enable it, but other times it's just not there. I'm think about sending it to Best Buy's Geek Squad. Windows is also taking rather long to boot (about 3-6 minutes after I log in). Something tells me that the updates eventually corrupt the drivers. I wonder if a Service Pack 2 corrects the issue. I've noticed that I'm not the only one with problems after installing updates.
"You haven't seen a tree until you've seen its shadow from the sky."
 
mham001
Posts: 4287
Joined: Thu Feb 03, 2005 4:52 am

RE: Help With Wireless Issue

Sun Jul 08, 2012 3:23 pm

Quoting varigb707 (Reply 5):
The XP does not connect with the work wifi router. Why is this happening???

Does the XP computer support the encryption your work is using? Older wireless cards often won't support later encryption schemes (WPA).

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