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UK Cell Phone Company Recommendations

Sun Oct 28, 2012 10:46 am

I currently have an iPhone 4S on Vodafone UK, and I am completely unhappy with the service. Vodafone's 3G coverage is practically non-existant outside of major metro areas, and I am frequently stuck with EDGE or GPRS speeds. In the areas where Vodafone does have 3G, the speeds are much slower than what I was getting on my Verizon iPhone 4 back in the States. Would it be worth it to pay the Early Termination Fee and go with another company, such as 3 UK or O2-UK?
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RE: UK Cell Phone Company Recommendations

Sun Oct 28, 2012 11:34 am

I too had similar problems with Vodafone. I found their service to be dire at the best of times (I have an iPhone 4). I'm now with O2, and in my experience they are much better. Alternatively, if you're looking for a cheap deal with better signal than Vodafone, Tesco mobile use O2's network.


[Edited 2012-10-28 04:35:08]
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RE: UK Cell Phone Company Recommendations

Sun Oct 28, 2012 1:27 pm

Weird, I have little to no problem with Vodafone's 3G coverage wherever I go besides maybe 1 or 2 blackspots.

If the issue is a home thing, why not get a Vodafone SureSignal; http://www.vodafone.co.uk/personal/p...and-coverage/sure-signal/index.htm though if its an out and about issue then this won't work so well for you.

Its also worth noting that o2 and Vodafone have now been given permission to merge their networks. The companies will stay separate but share signal which will mean better signal for both customers: http://www.engadget.com/2012/10/01/v...dafone-o2-network-merger-approved/
What the time scale of this operation will be I do not know however.

Possibly my other bit of advice would be to perhaps try getting a sim for another network and trying that out for signal before paying any early termination fees or the like as this will allow you to make sure you can get better signal with the other networks before spending any money doing so.

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RE: UK Cell Phone Company Recommendations

Sun Oct 28, 2012 1:58 pm

Every network has black spots. I notice it alot when Im in the UK. Where my Mum lives has good O2 and rubbish Vodafone coverage. Other places its the opposite.

Sure signal is a good solution for just in the home but you have to shell out quite a hefty price for it . Once you have it though you do get full 3G throughout the house. Its also very light on your broadband allowance.

Should you be near to upgrade with your current company maybe say you are only willing to upgrade if they throw in a Sure Signal for free.

The idea of getting a PAYG SIM for another company to test their coverage is a good one before you make the same mistake and tie yourself into another 18/24 months contract.

Take a look at everything everywhere as they are offering 4G in key cities with some very attractive call and texts plans. In all other areas you will benefit from 3G on T Mobile and Orange networks.

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RE: UK Cell Phone Company Recommendations

Sun Oct 28, 2012 3:13 pm

Just for what it's worth, I've used 3 for a year in the UK (Milton Keynes & London region), and apart from the Tesco Extra in Milton Keynes (Kingston) I've always had good signal! Even in remote places like Cranfield....  
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RE: UK Cell Phone Company Recommendations

Sun Oct 28, 2012 3:27 pm

Go with T-Mobile - they have the best speed and coverage and likely a good value contract too. If you really want speed you could go with one of their iPhone 5 contracts and get 4G thrown in as well.

T-Mobile in the UK have the best coverage due to their parent company also owning Orange so it will switch between Orange and T-Mobile to give you the best signal (and this is at no extra cost).
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RE: UK Cell Phone Company Recommendations

Sun Oct 28, 2012 5:59 pm

Three. Good coverage, very good 3G Speeds.
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RE: UK Cell Phone Company Recommendations

Sun Oct 28, 2012 6:42 pm

Three good 3G network , crappy customer care .
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RE: UK Cell Phone Company Recommendations

Sun Oct 28, 2012 7:21 pm

Quoting OA260 (Reply 7):
Three good 3G network , crappy customer care .

Really? I've never had a problem with the customer care side of things.
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RE: UK Cell Phone Company Recommendations

Sun Oct 28, 2012 7:34 pm

3 just seem like a Micky Mouse network to me.

I always tend to stick to the main 4 (or 3 now that T-Mobile and Orange have merged)
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RE: UK Cell Phone Company Recommendations

Sun Oct 28, 2012 10:06 pm

With Orange and pretty happy with the service, especially since the merger. As of the last couple of weeks I have had the new EE network which has been fine. Orange customer service is quite good, and the online/app customer portal is really quite advanced as well.

On the whole, I would recommend them! Mind you, I live in Central London so I really can't comment on service anywhere north of Milton Keynes!
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RE: UK Cell Phone Company Recommendations

Mon Oct 29, 2012 1:24 pm

I had a Virgin PAYG SIM for the Uk and they were OK. Then I got a Vodafone one. I ran out of credit and went on line to charge it back up. Problem was their site wouldn't accept my non-UK credit card. Tried to call customer service only to get a pre-recorded message saying that I didn't have enough credit to complete the call!   
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