Planesmart
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Re: NEW FORUM RULES

Mon Feb 12, 2018 3:38 am

Logout doesn't work. You can logout as many times as you like, but makes no difference. Has the host been attacked?
 
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qf789
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Re: NEW FORUM RULES

Mon Feb 12, 2018 3:45 am

Planesmart wrote:
Logout doesn't work. You can logout as many times as you like, but makes no difference. Has the host been attacked?


There was an issue with one of the database servers causing the site to be quite slow, that server has since been taken offline, we have been told by admin that 100% capacity should return later today. Has there been any errors come up, if so can you take a photo and email it to us so we can forward it on
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Planesmart
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Posts: 2891
Joined: Sun Dec 05, 2004 3:18 am

Logout not working

Mon Feb 12, 2018 10:29 am

Again
 
Planesmart
Topic Author
Posts: 2891
Joined: Sun Dec 05, 2004 3:18 am

Re: NEW FORUM RULES

Mon Feb 12, 2018 6:21 pm

qf789 wrote:
Planesmart wrote:
Logout doesn't work. You can logout as many times as you like, but makes no difference. Has the host been attacked?


There was an issue with one of the database servers causing the site to be quite slow, that server has since been taken offline, we have been told by admin that 100% capacity should return later today. Has there been any errors come up, if so can you take a photo and email it to us so we can forward it on

Still can't logout.

Current client's IT experts suggest inability to logout is a security red flag.

Am I the only one?
 
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SQ22
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Re: Logout not working

Mon Feb 12, 2018 6:39 pm

I did move your posts, I just checked it. My logout is working. Will ask for a check.
 
Planesmart
Topic Author
Posts: 2891
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Re: Logout not working

Tue Feb 13, 2018 2:49 am

Perhaps the current number of logged in users is a heads up of an issue.

If it's not a software issue at airliners.net, then it must be malicious.

Is the security software up to-date on every server? Slow response times on one server only is another red flag.
 
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qf789
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Re: Logout not working

Tue Feb 13, 2018 3:08 am

Planesmart wrote:
Perhaps the current number of logged in users is a heads up of an issue.

If it's not a software issue at airliners.net, then it must be malicious.

Is the security software up to-date on every server? Slow response times on one server only is another red flag.


We have reported the issue to the site developers twice. We have been told that they have been upgrading all a.net servers today so I would imagine it should rectify itself shortly. If the problem persists please let us know
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SQ22
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Re: NEW FORUM RULES

Tue Feb 13, 2018 6:30 pm

Planesmart wrote:
Logout doesn't work. You can logout as many times as you like, but makes no difference. Has the host been attacked?


Is it working again for you?
 
Planesmart
Topic Author
Posts: 2891
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Re: Logout not working

Tue Feb 13, 2018 6:40 pm

qf789 wrote:
Planesmart wrote:
Perhaps the current number of logged in users is a heads up of an issue.

If it's not a software issue at airliners.net, then it must be malicious.

Is the security software up to-date on every server? Slow response times on one server only is another red flag.


We have reported the issue to the site developers twice. We have been told that they have been upgrading all a.net servers today so I would imagine it should rectify itself shortly. If the problem persists please let us know

Problem continues.

Presume the server upgrades are security related.

Hope you and others on here have very tolerant employers with up to-date security.
 
Planesmart
Topic Author
Posts: 2891
Joined: Sun Dec 05, 2004 3:18 am

Re: Logout not working

Wed Feb 14, 2018 6:51 pm

Please cancel my user ID asap.

The reason logouts are locked on has nothing to do with server upgrades.

Interesting to see if the Host has control.
 
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airkas1
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Re: Logout not working

Wed Feb 14, 2018 7:27 pm

If you wish to delete your account, you can contact support[at]airliners.net for that.
 
Planesmart
Topic Author
Posts: 2891
Joined: Sun Dec 05, 2004 3:18 am

Re: Logout not working

Thu Feb 15, 2018 9:18 am

airkas1 wrote:
If you wish to delete your account, you can contact support[at]airliners.net for that.

Even when support advise my account has been deleted, it hasn't.
 
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qf789
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Re: Logout not working

Thu Feb 15, 2018 11:21 am

Planesmart wrote:
airkas1 wrote:
If you wish to delete your account, you can contact support[at]airliners.net for that.

Even when support advise my account has been deleted, it hasn't.


You need to take that up with support as that is beyond our control. I have just emailed support advising them of the issue. Please note once your account is deleted your previous posts will still remain in the system
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