Many consumers have complained about how they get delayed 12+ hours sometimes because of delays and such. I have thought up a plan to make it a little easier on the consumer and airline in getting a person to their final destination. (Please note that I haven't been near the internet for 5 weeks, so this may have been proposed.)
If a flight is delayed for more than 1 hour, a passenger can request a refund at any time after that delay period has gone by. BUT, with the refund, the person must sign a waiver saying that the airline has no further obligation to getting that person to their destination and that the person must find their own way to get there.
One other reason that the pax would have to sign the waiver is so that the gate agent can't just give the pax a refund if they are geting a bit annoying and make them find another carrier.
So what do you think? Any input would be appreciated.