I am a member of SAS Euro Bonus frequent flyer program. SAS is a member of Star Alliance, so are also Thai Airways intl.
I often fly with Thai and I ALWAYS show my Euro Bonus card at the check-in! But when I come home and check my account status my Thai points is always missing! So I then have to send in a copy of my ticket and boarding card to get my points registerd. This happens often with all Star Alliance partners... the only time this system works is when i´m flying SAS. This is really annoying! Why can´t the airlines get a computer system that works?
Is thier any other one out there who has the same problem? Would be glad to hear about it!