Boeing757/767
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So-long, United Shuttle

Thu Oct 04, 2001 5:50 am

It's official:

United Airlines to Phase Out United Shuttle Brand
CHICAGO, Oct. 3 /PRNewswire/ -- United Airlines (NYSE: UAL - news) announced today it will discontinue the United Shuttle brand and incorporate Shuttle flights into its mainline and United Express service this fall. The move will be effective from Oct. 31, 2001.

United Shuttle operates primarily in the Western United States with a dedicated fleet of 59 Boeing 737 aircraft. The move is part of United's continued response to customer needs since the September 11 terrorist attacks on the United States. Since those events the airline has adjusted its capacity and continues to fine tune its operation to match capacity with customer demand. In particular, the airline now sees less demand for high utilization, quick turnaround flights in its system.

United or United Express will continue to offer service in nearly all markets that currently have Shuttle service. Prior to September 11, United Shuttle offered approximately 468 daily flights.

``This will be a seamless experience for our customers as we transition away from the United Shuttle brand,'' said Christopher D. Bowers, United Airlines' senior vice president-North America. ``Our goal is to maintain the best possible schedules for customers and communities that rely on United for service, while maintaining flexibility to fine tune our capacity to meet demand. Eliminating Shuttle allows us to achieve this by using a mix of either larger or smaller jet aircraft depending on market conditions and frequency needs.''

Free-thinking, left-leaning secularist
 
johnboy
Posts: 2554
Joined: Wed Aug 18, 1999 9:09 pm

RE: So-long, United Shuttle

Thu Oct 04, 2001 5:59 am

So what difference would any passengers notice, except for the Zone boarding process? And, as outlined, less flights to choose from?
 
UALfa@jfk
Posts: 303
Joined: Sun May 28, 2000 10:02 am

RE: So-long, United Shuttle

Thu Oct 04, 2001 6:21 am

I was always led to believe that Shuttle made money for UA.

Also, UA is cutting service to such cities as ORF, RDU, PWM, SBA, and some others. They're turning service over to United Express (Regional Jets). Recall earlier this year that UA stopped serving MEM, BNA, JAX, MKE, Palm Springs, Lincoln (NE), and Saginaw (MI).

Rono Dummy, er, Dutta claims that it is "obviously because of the terrorist attacks and softened demand for air travel."

Guess what? --He's a lying SOB, because earlier this year UA announced that it was cutting additional cities by this fall. Thus, the Sept 11 attacks HAD NOTHING TO DO WITH THIS DECISION since these station closings were already planned.

The point? Goodwin and Dutta are using the recent horrific tragedy to justify the dumb and misinformed decisions they're making. Expect them to run roughshod over the entire company with the attack as the "official" excuse. My opinion is that it's better to just be honest. These knuckleheads SHOULD NOT be using the tragedy for such reasons.

Shame on them. When will this nightmare end at UA. We all want those two gone. For good.
 
Boeing757/767
Topic Author
Posts: 2179
Joined: Tue Jun 29, 1999 11:05 pm

RE: So-long, United Shuttle

Thu Oct 04, 2001 6:28 am

Wow, tell us how you really feel.

First MetroJet, then DL Express cuts, now this. A flawed business model?
Free-thinking, left-leaning secularist
 
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lindy field
Posts: 2938
Joined: Tue Mar 27, 2001 1:52 pm

RE: So-long, United Shuttle

Thu Oct 04, 2001 6:47 am

Very curious whether or not Delta Express will be next.

In the meanwhile, a little tribute to Shuttle by United or United Shuttle or whoever.


Click for large version
Click here for full size photo!

Photo © James Richard Covington, Jr



Click for large version
Click here for full size photo!

Photo © Leonardo Oliveira



Click for large version
Click here for full size photo!

Photo © Scott Leazenby

 
UALfa@jfk
Posts: 303
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RE: So-long, United Shuttle

Thu Oct 04, 2001 7:01 am

A flawed business model?

Hmmm. Well considering last June when I ran into a couple of WHQ Yield Management boys, they claimed that Shuttle is one of the "top strengths" of UA (financially), which almost led to an east coast version of UA Shuttle. They said, however, that a few Shuttle cities would be cut and some "tweaking here and there", but definitely "our domestic strength is in our west coast and Shuttle operations."

And pray tell, 3 yrs ago in FA training in Chicago, we had a mandatory tour of ALL WHQ facilities where at the Operations Department they told us the reason why so many FAs were (then) being assigned to the NY, DC, PHL, Bos, and EWR bases, was ....drum roll, please....the soon-to-come east coast United Shuttle!

It never happened.

Again, and I must emphasize, I don't have a problem with UA ceasing unprofitable operations. My problems with UA management is that they simply NEVER seem to know how (or even try) to make certain operations work. I swear it almost seems as though they've fired all market analysts and yield specialists long ago. There seems to be a lot of lack of planning and random trial and error activities going on during the past year and a half. We're dealing with people who have zero idea what to do in airline management. The events during the summer of 2000 made this fact very obvious.

You know it's bad when my supervisors are no longer putting on that fake smiley, professional demeanors that they used to. Two of 'em just yesterday were literally laughing at the bizjets venture saying that things are just a bad "comic strip" at UA nowadays. Apparently, bad morale has hit them as hard as it hit us.

 
Guest

RE: So-long, United Shuttle

Thu Oct 04, 2001 7:03 am

UA Shuttle was just an attempt to keep WN from bleeding UA dry in California. Looks like Herb and Company win another one (even if it's slightly by default)
 
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lindy field
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RE: So-long, United Shuttle

Thu Oct 04, 2001 7:13 am

It really does seem that United is very poorly managed. Here's another thought: I want a low fare carrier to offer me my San Diego--San Francisco flights! Southwest pulled out of that market last year and now there's nothing!?! Just United mainline? Is this an opportunity for JetBlue?
 
tsully
Posts: 680
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RE: So-long, United Shuttle

Thu Oct 04, 2001 8:14 am

UALfa@jfk,

I think everyone at UAL wants the management at UA done away with...

They have no concept of how to run an airline. They are selfish morons who don't give a sh*t about the good of the company or the employees.

The BOD should be recalled as well. UAL's BOD failed to do it's job as it has allowed Dutta and Goodwin to remain in office.

Bottom line: everyone from Goodwin to Dutta to the Board of directors needs to be fired. They are sucking the life out of UA and it is ashame.
I love America. I guess that makes me Bush's poodle, but I'd rather be a dog in New York City than a prince in Riyadh.
 
Guest

RE: So-long, United Shuttle

Thu Oct 04, 2001 8:47 am

In my experience the shuttle was nothing more than mainline UA service with zoned boarding and a different livery... but then again i only flew it DEN-PHX. So in other words I don't think it's much of a loss. But anyway, I remember somebody saying awhile back that UA didn't make a whole lot of money(if any) off the shuttle routes. The bulk of their profit came from their hubs like DEN where those pesky WN jets weren't anywhere to be found. Again, I can't remeber the source, but it makes sense to me... I have a little bit of a hard time believing UA could run lower costs than WN, especially when I see the WN jets turning around waaaay faster than the UA ones. I have nothing against UA, In fact when I'm flying anywhere for more than a few hours I prefer them, but I think they should stick to what they are good at, and that's not trying to be WN.
 
sfointern
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RE: So-long, United Shuttle

Thu Oct 04, 2001 10:16 am

I called this yesterday  Big thumbs up

REQUIESCAT IN PEACE
 
Guest

RE: So-long, United Shuttle

Thu Oct 04, 2001 10:32 am

Too bad about the shuttle.

"Requiescat"-- I've never heard this word before. Big grin

I'm always learning something new here.
 
Trvlr
Posts: 4251
Joined: Thu Feb 17, 2000 9:58 am

RE: So-long, United Shuttle

Thu Oct 04, 2001 11:59 am

I obviously was too young and airline-unconscious to have fully experienced the birth and formation of UA Shuttle tend to agree with the notion that it was created mainly for the sake directly fighting WN by creating a subsidiary that was supposed to mirror them. That way, the public wouldn't get confused about the nature of mainline United (low-fare? Not low-fare? Different from the other majors? etc). However, perhaps in recent years UA has come to realize that the public doesn't really care if a mainline carrier offers bargain basement fares, and the integration of the Shuttle operation into mainline UA would be a prudent thing to do to keep costs minimal. UA would continue to be on the forefront of low-fare travel in the West, but they could go about marketing and running it internally, essentially operating an "two airlines in one," each with a different fare structure. This is what American has been doing for years (the Sabre system being the reason why AA had a head start on this whole concept), and it seems to me like it has been pretty successful.

Aaron G.

Seriousness aside, I think it will be good to see a little more aircraft variety here in SAN once the UA Shuttle planes start to get replaced by mainline a/c.
 
deltaflyertoo
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RE: So-long, United Shuttle

Thu Oct 04, 2001 4:37 pm

This is very crazy indeed. I was also lead to believe that Shuttle was profitable.

Aaron: You mention that you were not cognitive of the industry when Shuttle formed. Let me tell you (or anyone else who may be interested), when it came about, it came about with tones of hoopla. It was never anything that just kinda showed up one day like Metrojet and DL Express did. UA spent a year before hand letting the public know it was developing a project called U2-a second airline from United that would revolutionize the way we thought of short hop flights. Then it was announced "U2" would be on the west coast only. It was then anyone with that followed airlines knew this had to do w/ WN. WN beefed CA. Soon we came to know U2 as Shuttle by United. It would overlap the majority of routes that SW flew. When it launched, it launched with much fanfare. They showed spots on TV of Space Shuttles taking off and the announcer saying something like, "so, you need a shuttle to get up to San Francisco, we're not sure if this one would work, how about this one." and you would see the white 737 with the blue cursive Shuttle markings taking off. Meanwhile WN launced a massive campaign that openly said that they felt like their loving ways in CA were under attack by this new airline. Herb ended the spots with, "I'm not worried, we will Nuke them!" Sure enough that prophecy came true.

Anyway, as time passed, WN did start to beat Shuttle out on a lot routes, and as ILUV767 pointed out on another thread, Shuttle has become mainly a feeder for the hubs at LAX and SFO. It seemed to be working and they were able to coexist w/ WN.

I agree with Trvlr, if anything, at least we might get a broader choice in A/C to fly when commuting within the state. It would be cool to get an Airbus or 757/767 to just OAK or SFO from LAX and San.
 
airbus380
Posts: 1575
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RE: So-long, United Shuttle

Thu Oct 04, 2001 10:55 pm

See Ya zone boarding.
 
DEN-HNL
Posts: 160
Joined: Tue Apr 11, 2000 8:38 am

RE: So-long, United Shuttle

Fri Oct 05, 2001 12:21 am

Rono Dummy, er, Dutta claims that it is "obviously because of the terrorist attacks and softened demand for air travel."

Guess what? --He's a lying SOB, because earlier this year UA announced that it was cutting additional cities by this fall. Thus, the Sept 11 attacks HAD NOTHING TO DO WITH THIS DECISION since these station closings were already planned.

The point? Goodwin and Dutta are using the recent horrific tragedy to justify the dumb and misinformed decisions they're making. Expect them to run roughshod over the entire company with the attack as the "official" excuse. My opinion is that it's better to just be honest. These knuckleheads SHOULD NOT be using the tragedy for such reasons.

Shame on them. When will this nightmare end at UA. We all want those two gone. For good.


My thoughts exactly, UALfa. These goons, from Goodloss all the way down to local management have been making up their own rules and poor decisions all along. Now they have an excuse. PATHETIC!
John Hancock
 
SegmentKing
Posts: 3224
Joined: Sun Aug 27, 2000 7:16 am

RE: So-long, United Shuttle

Fri Oct 05, 2001 4:31 am

Lets just pray that IMC and MOC can reconfigure the 737s to Economy Plus and put the galleys back in.... being stuck in a Shuttle 733 from SMF to ORD will be ONE tough flight!
~ ~ ~ ~ pRoFeSsIoNaL hUrRiCaNe DoDgEr ~ ~ ~ ~
 
ILUV767
Posts: 3035
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RE: So-long, United Shuttle

Fri Oct 05, 2001 5:03 am

Segmant King wrote:

Lets just pray that IMC and MOC can reconfigure the 737s to Economy Plus and put the galleys back in.... being stuck in a Shuttle 733 from SMF to ORD will be ONE tough flight!


Im not sure if they are going to reconfigure the galleys on the ex. Shuttle planes. My guess is that as the 13XX and the 97XX series planes get shifted about the company, they will retain their Unimatic designation of 37X and 37R. By doing that, certain routes that only recieve a beverage service would qualify to get one of those ex Shuttle planes. So for example ORD-MSP may get a 37X which is one of the Shuttle configured -300s.

If United keeps the 37Xs and the 37Rs (Shuttle configured 737s) on short, beverage only flights, there is no need to change the galleys.

Economy Plus can be done on an overnight. I bet that these planes will recieve economy plus configuration.

I L U V 7 6 7
 
We're Nuts
Posts: 4723
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RE: So-long, United Shuttle

Fri Oct 05, 2001 11:08 am

Southwest wins. We now own the West Coast.

Alaska won't be a tough one to beat.
Dear moderators: No.
 
cv640
Posts: 843
Joined: Wed Aug 30, 2000 8:10 pm

RE: So-long, United Shuttle

Fri Oct 05, 2001 11:22 am

Well, hopefulyl UAL will know concentrate on its core business and get itself put together. Going ot be tough with the current group in charge, for the employees there I hope they do, or at least get replaced before they cause any more damage.
 
Trvlr
Posts: 4251
Joined: Thu Feb 17, 2000 9:58 am

RE: So-long, United Shuttle

Fri Oct 05, 2001 12:10 pm

We're Nuts: Hate to say it, but yes they will, especially after the economy picks up.

Reason: WN has no business product.

Aaron G.
 
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RayChuang
Posts: 7982
Joined: Sat Jun 24, 2000 7:43 am

RE: So-long, United Shuttle

Fri Oct 05, 2001 12:22 pm

We're Nuts,

Actually, WN owns anywhere where it enters the market on a large scale.

WN practically redefined intra-California flying when it started using SMF, OAK, SJC, BUR, ONT, LAX, SNA and SAN for the north-south California flights.  Smile
 
The747Man
Posts: 361
Joined: Thu Sep 06, 2001 7:14 am

RE: So-long, United Shuttle

Fri Oct 05, 2001 12:34 pm

 Sad

 Pissed

KILL OSAMA BIN LADEN!
 
FLY777UAL
Posts: 4830
Joined: Tue May 18, 1999 3:49 am

RE: So-long, United Shuttle

Fri Oct 05, 2001 1:19 pm

I'm not so sure if United won't reconfigure the Shuttle galleys just for the sake of fleet continuity. It worked out fine on the West Coast if a Shuttle plane was swapped for, well...another Shuttle plane, but when you start to mix the two (Shuttle/Mainline) in ORD and back East, you lose a good deal of schedule flexibility (and product continuity in the event of an aircraft substitution).

For example, if you start a Shuttle plane in ORD with a few flights back East in the morning, followed by a MSP turn or something, you would then have two options: continuing to fly that plane on to, say, SMF (where it could arrive at 11 pm and overnight) or have it sit idle at the airport. However, as SMF is a three and a half hour meal flight, that plane wouldn't be able to fly that route. In turn, it would really behoove United to fit the aircraft with mainline galleys (and an extra lav for longer flights!) to avoid having to schedule around meals/beverages.

F L Y 7 7 7 U A L
 
Max Q
Posts: 5628
Joined: Wed May 09, 2001 12:40 pm

RE: So-long, United Shuttle

Fri Oct 05, 2001 1:43 pm

Bad management!!!!!!!


Try Continental, I think we wrote the f****** book
TWENTY SIX profitable consecutive quarters and within
days of this national disaster, we're on our knees begging for help, apparently with NO ASSETS!

What a bunch of bloody idiots,the ghost of Lorenzo is alive and well at CAL.
The best contribution to safety is a competent Pilot.
 
N839MH
Posts: 298
Joined: Tue Mar 27, 2001 4:05 pm

RE: So-long, United Shuttle

Fri Oct 05, 2001 1:45 pm

RayChuang,

I notice you didn't mention SLC in your post...I believe I remember SWA entering SLC on a large scale.

Hasn't SWA pulled out of some markets which were at one time Morris Air? From what I have heard a while back is that SWA has actually was losing traffic to Delta in SLC. I haven't seen any traffic numbers in a while, but I am curious just how SWA is doing against Delta in SLC.
Solodude!
 
flashmeister
Posts: 2671
Joined: Fri Apr 28, 2000 4:32 am

RE: So-long, United Shuttle

Fri Oct 05, 2001 3:25 pm

Southwest's presence at SLC is largely due to Morris. They pulled out of EUG and DEN, I know, after the merger.
 
Guest

RE: So-long, United Shuttle

Fri Oct 05, 2001 3:58 pm

Will this cause United to retire their 737-200/300/500s early in favor of their A319s & A320s?
 
JohnFKelly
Posts: 73
Joined: Sun Mar 04, 2001 7:32 am

RE: We're Nuts (apparently So)

Sat Oct 06, 2001 9:14 am

I resent that comment!  Pissed
 
ILUV767
Posts: 3035
Joined: Mon May 29, 2000 2:21 pm

RE: So-long, United Shuttle

Sat Oct 06, 2001 9:24 am

TEDSKI wrote:


Will this cause United to retire their 737-200/300/500s early in favor of their A319s & A320s?


The 732's are going, but the other 737s will be retained. They are still very capible, reliable, and efficient. One might argue that for comonality reasons to dump all of the 737s, and long term, I belive that is the case, but for the next few years, you will see the -300s and the -500s out there in UAL's colors.

I L U V 7 6 7

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