In December I am flying RIC-ORD-HKG-SIN-NRT-ORD-RIC. I made my reservations in February. These were all on United, but my HKG-SIN leg has been changed to Cathay Pacific. My problem was with my ORD-HKG flight. It is flight UA 895, a Boeing 747-400, and I was confirmed in seat 53A, a window seat behind the wing. Last week, I received an updated itinerary, and I noticed my seat was changed to 47B! Boy, was I furious! A middle seat on a 16 hour flight? No way! It was still the same flight number, the same aircraft type, and the same departure and arrival times. I immediately called United and told them I've had my seat assignment for 8 months. I booked it that far ahead to make sure I got a window seat. Was somebody else more important than me and you gave them my seat? The agent apologized and said she didn't know what had happened, but there were no window seats available, only middle seats. I said that I would not fly if I had to sit in a middle seat. I would understand if I had made my reservation at the last minute, but I made it eight months ago. This just wasn't right. She said she would speak to a supervisor about it. After about five minutes on hold, she came back and said she was authorized to give me seat 41A, a window seat in Economy Plus. So I thanked her and said that would be great. Four or five extra inches of legroom on a 16 hour flight will make quite a difference. But I still don't understand why they dumped me out of my original seat.
Fly Eastern's Golden Falcon DC-7B