LoneStarMike
Topic Author
Posts: 2802
Joined: Sat Jul 01, 2000 1:02 pm

NW Passengers Get To Vote On Security Breach

Sun Dec 16, 2001 3:03 am

Well, this is one was to solve a problem.From the Minneapolis Star-Tribune:

Northwest pilot let passengers vote on security measures after man left plane
12/15/2001

http://www.startribune.com/stories/535/900049.html

As long as they removed the man's checked baggage from the cargo hold, I would have voted for the "abbreviated search", too.

Would you have voted differently?

LoneStarMike

 
TWA902fly
Posts: 2869
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RE: NW Passengers Get To Vote On Security Breach

Sun Dec 16, 2001 3:17 am

so if the plane blows up NW can blame the passengers... great thinking.



(sarcasm)


twa902 chicago
life wasn't worth the balance, or the crumpled paper it was written on
 
azjubilee
Posts: 3376
Joined: Sat Apr 29, 2000 5:26 am

RE: NW Passengers Get To Vote On Security Breach

Sun Dec 16, 2001 8:54 am

I think what the captain did was a great thing. It's called, using your brain and authority to solve a problem. Pilots are human and are definitely problem solvers. Rather than run screaming to mommy, he solved the problem in an efficient and timely manner.

At Mesaba they like to call the pilots "CEOs of the aircraft." This puts alot of problem solving in the hands of the pilots, and not through the red tape.

Good job NW.


AZJ
 
baxter
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Joined: Sun Jul 08, 2007 11:55 am

RE: NW Passengers Get To Vote On Security Breach

Sun Dec 16, 2001 9:52 am

Very irresponsible action by the captain. He should have immediately ordered a ground stop and evacuation of the terminal to find the passenger who ran away. You simply cannot play with the lives of your passengers in such a frivolous manner. I hope Northwest is able to discipline him properly. He unneccessarily put at risk thousands of people flying nationwide that day.
 
LaTechpilot
Posts: 125
Joined: Sun Jun 19, 2005 3:11 am

RE: NW Passengers Get To Vote On Security Breach

Sun Dec 16, 2001 10:29 am

Baxter,
You are absolutely wrong. The passenger's baggage was removed from the aircraft, and anything that he brought aboard with his person was checked at security. If I were faced with this, I'd only have his luggage removed and have a flight attendant look at his seating area, seat back pocket, and overhead bin. That's it. The passengers didn't even need to know. On the other hand, the captain cannot be faulted for keeping the passengers in the loop. No rules were broken, therefor, the captain did nothing wrong.
 
dutchjet
Posts: 7714
Joined: Sat Oct 14, 2000 6:13 am

RE: NW Passengers Get To Vote On Security Breach

Sun Dec 16, 2001 10:37 am

I dont agree with the pilot's actions - security is a real concern, especially in these times, and the decision should have been made by professionals who could have properly evaluated the situation.

What next? A pilot advises the passengers that one of the 757's engines has a mechanical problem - and the pax get to decide if the engine should be repaired causing a two hour delay, or should the crew try to do their 1500 mile segment with one engine out?

Lets put the customer first. You must be kidding.

 
LuckySevens
Posts: 186
Joined: Mon Feb 12, 2001 6:51 am

RE: NW Passengers Get To Vote On Security Breach

Sun Dec 16, 2001 10:41 am

I love this story.
What's next:
...Ladies and gentlemen, as you know the person in seat 15A has been emitting noxious odors. You may now cast your votes to determine wether he is a) kicked off the island or b) left on the plane...

or

Please vote for your least favorite flight attendant on this flight.... flight attendant xxxxx you are the weakest link, goodbye.

:D Oh, yeah!
 
heavymetal
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Joined: Fri May 08, 2015 3:37 am

RE: NW Passengers Get To Vote On Security Breach

Sun Dec 16, 2001 10:42 am

My only question is, how LONG did it take to vote for actions, the most time consuming of which might have been concluded by the end of the vote - taking proceedure?

Having said that, I commend the common sensical relationship flight crews are developing with their passengers in airliners since 9/11. Assuring voices of competence and confidence are eminating from cockpits. I hope it continues.
 
fly_emirates
Posts: 970
Joined: Sat Oct 21, 2000 11:22 am

RE: NW Passengers Get To Vote On Security Breach

Sun Dec 16, 2001 10:59 am

well, i think that the passenger should have been accompanied by a ground personel until he gets back to the plane. not leave him alone.. but since he left him go back by him self, he must have oredered a search.

but it was a nice thing what he did by taking the votes of the passengers

 
redngold
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RE: NW Passengers Get To Vote On Security Breach

Sun Dec 16, 2001 11:08 am

Dutchjet, don't be silly! If the pilot knew there was a maintenance problem with the aircraft, s/he wouldn't give the passengers a choice in the first place, because s/he would be using best judgement (i.e. don't fly if it might not fly) in the first place.

I kind-of like this pilot's way of handling things. The pilot is saying to himself "it's a low probability that there's going to be a problem, the checked baggage is removed, I don't see a problem... but let's check with the pax first."

Good job!  Smile

redngold
Up, up and away!
 
dutchjet
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Joined: Sat Oct 14, 2000 6:13 am

RE: NW Passengers Get To Vote On Security Breach

Sun Dec 16, 2001 11:18 am

I was just trying to make a point - some issues are just too important to be decided by votes or discussions with the pax.

God forbid something would have happened to that plane, the story would be very different and no one would have then thought that the pilot's actions were a cute public relations effort. These are difficult times, and security is on everyone's mind, and until everyone is comfortable flying again, lots of airlines will have to fight to survive, so I do not think that pax should be making decisions about security matters, just like I do not think that pax should make decisions about mechanical problems.
 
azjubilee
Posts: 3376
Joined: Sat Apr 29, 2000 5:26 am

RE: NW Passengers Get To Vote On Security Breach

Sun Dec 16, 2001 5:36 pm

Dutchjet... read the article again. The captain made the decision to put it to a vote by the passengers after making sure the bags checked by this passenger were removed from the airplane and that there was no other security issue.

The situation was handled b a credible and trustworthy professional... the captain.


AZJ
 
dutchjet
Posts: 7714
Joined: Sat Oct 14, 2000 6:13 am

RE: NW Passengers Get To Vote On Security Breach

Sun Dec 16, 2001 11:35 pm

I understand everyone's point and respect them...but I still feel differently about this, lets agree to disagree on this one. Regards.
 
L-188
Posts: 29874
Joined: Wed Jul 07, 1999 11:27 am

RE: NW Passengers Get To Vote On Security Breach

Sun Dec 16, 2001 11:50 pm

There is way way way too much paranoia going around these days.

It is nice to actually see a pilot using his head for a change. This article and his conduct was a breath of fresh air.
OBAMA-WORST PRESIDENT EVER....Even SKOORB would be better.
 
'Longreach'
Posts: 457
Joined: Fri Jul 27, 2001 11:36 pm

RE: NW Passengers Get To Vote On Security Breach

Mon Dec 17, 2001 12:43 am


There is nothing wrong with this.

When you think about it, in the end the passengers probably wouldn't have made any difference.

The pilot offered them these choices fully well knowing that both methods were safe number one, and number two if the choices were left up to the pilot he would have chosen the quicker option, but not giving the passengers that choice would have begun wild speculations amongst the passengers.

I believe that the second option was only to give the passengers a sense of well being, and to make them decide on their own what they wanted to do.

If the pilot had chosen a full search the passengers would be angry they had to disembark. If the pilot had chosen the quick search the passengers would fear for their lives.

He clearly made the right decision to A) maintain the safety of the flight, and B) maintain the comfort level of the passengers.

It would have taken an intelligant pilot to make that decision.
 
jetBlue320
Posts: 319
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RE: NW Passengers Get To Vote On Security Breach

Mon Dec 17, 2001 1:26 am

NW did a good thing. Don't criticize them. GO NWA.
 
azjubilee
Posts: 3376
Joined: Sat Apr 29, 2000 5:26 am

RE: NW Passengers Get To Vote On Security Breach

Mon Dec 17, 2001 3:50 am

Just wondering why the comments about "pilots finally making intelligent decisions" are surfacing (L-188).

Everytime you get on a plane and you get to your destination safely, the pilots are making intelligent decisions.

Think about your statements before you make them...


AZJ

 
dutchjet
Posts: 7714
Joined: Sat Oct 14, 2000 6:13 am

RE: NW Passengers Get To Vote On Security Breach

Mon Dec 17, 2001 4:01 am

Very good point AZJ, thanks.