I actually had a chance to fly from Portugal in February in that exact aircraft and it was very nice. It is interesting, because I had noticed a greatly improved product in Air Transat, from the relative comfort of this airplane to the service which was very good.
It really is unfortunate that this incident had to happen to them, because I really think that things were shaping up for Air Transat. Hopefully they still are.
"it's kind of like an Airbus, it's an engineering marvel, but there's no sense of passion" -- J. Clarkson re: Coxster