Posts: 637
Joined: Tue Mar 07, 2000 6:34 am

Continental Airlines

Wed Dec 19, 2001 7:54 am

How is Continental. I have herd that they have the newest fleet, cleanest planes and best service. What do you think abour Continental.

D E L T A 7 7 7
Posts: 181
Joined: Sun Oct 07, 2001 5:50 pm

RE: Continental Airlines

Wed Dec 19, 2001 8:08 am

They're better than Delta  Big grin..

Posts: 292
Joined: Tue Nov 20, 2001 5:10 am

RE: Continental Airlines

Wed Dec 19, 2001 8:23 am

Flown them many times out of CLE and never had a problem. Clean planes, nice people, excellent service. Im happy. And ive flown them both domestically and internationally. They are always my first choice.
Posts: 545
Joined: Sat Dec 30, 2000 4:21 am

RE: Continental Airlines

Wed Dec 19, 2001 8:33 am

Yeah, they are a well run airline, top to bottom. If it's feasible and practical, I go out of my way to fly them.

Posts: 2291
Joined: Fri Nov 09, 2001 2:34 am

RE: Continental Airlines

Wed Dec 19, 2001 8:44 am

I am platinum elite on CO and never experianced any problems with them. They operate the youngest fleet and have won numerous awards for inflight service. Have a good flight.
Posts: 125
Joined: Sun Jun 19, 2005 3:11 am

RE: Continental Airlines

Wed Dec 19, 2001 8:59 am

Ditto to all of the previous posts. Maybe that's why they make money when no one else does. It sounds like Continental knows the secret.
Posts: 274
Joined: Sat Oct 20, 2001 10:51 am

RE: Continental Airlines

Wed Dec 19, 2001 9:00 am

Their planes are a little cramped and their people are fairly nice. I would not go out of my way to fly on CO, but then I wouldn't object, either.

RE: Continental Airlines

Wed Dec 19, 2001 9:03 am

They are not going to get my vote for the freedie this year. They don't know how to treat elites, and they are never ontime, which is why I moved over to Northwest, where I am Gold Elite.

Read this page:
Posts: 677
Joined: Mon Feb 05, 2001 10:21 am


Wed Dec 19, 2001 9:35 am

Considering that CO has come in the top 3 in on time arrivals almost every month, and you say they are never ontime, I'd sure hate to fly any of the other major US airlines. They must get you to yor destination a week later.
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Joined: Fri Nov 09, 2001 2:34 am

RE: Continental Airlines

Wed Dec 19, 2001 9:38 am

Don't pay attention to NW-ELITE. His link must have shut down from lack of support. BTW NW-ELITE, help me remember, how many awards has NW won?


Wed Dec 19, 2001 9:39 am

Yea well on the flights that I have been on they are never ontime.
Posts: 2291
Joined: Fri Nov 09, 2001 2:34 am

RE: Continental Airlines

Wed Dec 19, 2001 9:42 am

Now how many awards has NW won?

Here is CO's:

Awards & Accolades
International Service:
Best Transatlantic Airline
2001 OAG Airline of the Year Awards (2/01)
Top International Airline
National Airline Quality Rating Study (4/00)
Best foreign-flag carrier to North America
Nikkei Business Magazine survey (12/99)
Top Airline to North America
Travel Trade Gazette Europa (3/99)
BusinessFirst Premium Cabin:
Best Short Haul Executive/Bus iness Class
2001 OAG Airline of the Year Awards (2/01)
Best Long Haul Executive/Business Class
2001 OAG Airline of the Year Awards (2/01)
Top U.S. airline
Inflight Research Services(10/99)
Best Transatlantic and Transpacific
Business Class among U.S. airlines
Conde Nast Traveler (6/00)
Best U.S. airline for Business Travel, most
punctual hub airport traffic, fewest bumped
SmartMoney (2/00)
Best Award for BusinessFirst Upgrades
InsideFlyer Freddie Awards (1/28/99)
Best business class among U.S. airlines; 14 of
16 stars for seats, service, food and
Wall Street Journal,“Coffee, Tea or Massage” (11/6/98)
Workplace, Management and
Airline of the Year
Air Transport World (2001 and 1996)
No. 1 on-time performance in 2000
U.S. Department of Transportation
100 Best Companies to Work For (No. 18)
FORTUNE magazine (1/8/01)
No. 2 U.S. Airline
Investor’s Business Daily (2/01)
Most opportunities for Latinos
Hispanic magazine (1/01)
“Best airline in the U.S.”
FORTUNE magazine (12/22/99)
No. 2 “Most Admired U.S. Airline”
FORTUNE magazine (2/01)
No. 3 “Most Admired Global Airline”
FORTUNE magazine (10/00)
No. 1 Best Managed U.S-based Global
Aviation Week & Space Technology (6/01)
Best Airline based in North America
2001 OAG Airline of the Year Awards (2/01)
Customer Service and Marketing:
No. 1 in customer satisfaction
(For short- and long-distance flights)
Frequent Flyer/J.D. Power &Associates (5/00)
No. 1 in customer service
SmartMoney Customer Service Awards (7/01)
Top Airline, “Excellent Service”
Ziff Davis Smart Business magazine (6/00)
No. 1 Web site
Forrester PowerRankings (12/99 and 8/00); Gomez
Advisors "Internet Airline Scorecard" (9/99); NPD New
Media Services for easy navigation and organization of
info. (8/00); Freddie Awards from InsideFlyer (4/01)
No. 1 Airline Innovator of Info.Technology
InformationWeek 500 List (9/00)
Best Frequent Flyer Program
2001 OAG Airline of the Year Awards (2/01)
OnePass Program of the Year
Best Elite-Level Program
Best Award
InsideFlyer’s Freddie Awards (4/01)
No. 1 in Customer Loyalty
Brand Keys Survey, NY-based research firm
Best Travel Agent Support Airline
Recommend Magazine (11/99)

Have a nice flight. This list above certantly should put NW to shame.
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Joined: Tue Aug 29, 2000 2:04 am


Wed Dec 19, 2001 9:44 am

I fly on CO 90% of the time and I have never had a bad situation except a time when I was in EWR for 5 hours due to weather, obviously no CO's fault. They have the cleanest planes, just not enough wideboadies on transcontinetal flights.

Their Biz first product is far superior than any other domestic airline, and they are always on time.

Having flown CO from BDL-CLE-PHX many times, I am usually 10-20 minutes early on the CLE-PHX segment. Always nice to be at the airport before your ride gets their!




Wed Dec 19, 2001 9:55 am

Posts: 2861
Joined: Thu May 27, 1999 4:25 am

RE: Continental Airlines

Wed Dec 19, 2001 9:58 am

My favorite domestic airline by a mile. I admire the leadership of any company that can storm back from the brink and put their peers to shame, and doing so without a glamorous brand name like Pan Am or TWA makes even sweeter. This airline is about blood sweat and tears in the most competitive airline market in the world. Plus, how can you possibly beat a BizFirst seat with 2X2X2 on a 777 or 2X1X2 on a 767? So the FAs aren't smoking hot like Thai's. Get over it and enjoy the ride. NW blows donkey rod in comparison.
Posts: 2291
Joined: Fri Nov 09, 2001 2:34 am

RE: Continental Airlines

Wed Dec 19, 2001 10:02 am

OK I have to pick on CO for something. Me and NW-ELITE tried to get upgraded DCA-IAH 3 days in advance for elite and we kept on getting contradictory answers from the agents that we called. It was a long story.

RE: Continental Airlines

Wed Dec 19, 2001 10:09 am

I don't absolutely hate them. I just like Northwest better, that is just my opinion. I just have had better experiences on Northwest.
Posts: 677
Joined: Mon Feb 05, 2001 10:21 am

RE: Continental Airlines

Wed Dec 19, 2001 10:16 am

That's right NW-ELITE, those only 3 flights that you flew on CO definitely mean that you have the authority to declare them an airline that is habitually late. Come on, please.

RE: Continental Airlines

Wed Dec 19, 2001 10:19 am

How do you know I have only been on 3 flights with them? I have flown them all of my life until the end of 2000. I do live in Houston.
Posts: 342
Joined: Tue Nov 06, 2001 1:32 pm

RE: Continental Airlines

Wed Dec 19, 2001 10:22 am

I always fly Continental out of EWR. They have very nice flight crews and pilots. They show me around the cockpit if I ask. As for service, they are mostly on-time. Never really had a problem with them. 1 out of 10 they will be on-time. The people at the gate who collect the tickets (not sure if htey are Continental workers or airport workers) are very nasty. They don't help you with anything. As for their planes, they are getting more roomier and better as the years go on. My dad was on a DCA-EWR flight and on his 735, the ignitor went. The other mechanical problem is on a 732 EWR-MCO (several years ago around 5) the air conditioning was broken and we had to fly without air conditioning. As for the past 2 years, they have been excellant. Not any problems. Eix years ago they were terrible. I would recommend them now. They are one of the best!

Posts: 77
Joined: Sun Oct 08, 2000 5:43 am

RE: Continental Airlines

Wed Dec 19, 2001 10:25 am

CO has great service and nice planes. My only complaint is the lack of partners. CO advertises itself as having more international flights than any other US airline. That's true at face value, but mostly the result of the large # of flights to Mexico and the Micronesia division. In practice, CO doesn't have as much of a global reach as some of its larger competitors. If you need to go somewhere like Buenos Aires or Santiago in South America, or practically anywhere in Africa, Australia, etc., I don't think CO can get you there. This is the advantage large alliance carriers like AA and UA have. Overall, for most places I need to go though, CO is a great airline.
travelin man
Posts: 3201
Joined: Tue Mar 14, 2000 10:04 am

RE: Continental Airlines

Wed Dec 19, 2001 10:34 am

I'll speak as an LAX (Southern California) traveller: Neither CO nor NW gets me to where I need to go. Neither has a significant West Coast presence. Neither flies anywhere other than their hubs from LAX (except to Hawaii, and in NW's case, Japan). NW flies planes that are as old as dirt, and CO flies mostly narrow-bodies to New York (Newark) -- no 3-class service -- in stark contrast to UA, AA, and DL.

Frankly, for the West Coast traveller, neither is first choice, unless you need to go to Cleveland, Houston (except both AA and UA fly non-stop), Minneapolis, Detroit, or Memphis.
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Joined: Sun Jun 25, 2000 3:46 am

RE: Continental Airlines

Wed Dec 19, 2001 11:16 am

Continental is the best airline out there. Great fleet, 777s, 767s, 757s, wow! What a great airline. Look at NWA, DC-19-14, 2nd oldest passenger jet in operation! PEE-YEW! NWA has DC-10s, which are old, Continental is smart to upgrade them to a more comfortable 767! Continental's service is fabulous, and my last from EWR-MSP was great, the flight attendants were extremely nice, and darn funny! Continental will get my vote, they will win it for sure, haven't seen NWA up there. And no, can't fight back that one, look at the consecutive years that CO has one awards! Lots! NWA, ehhhh. I'm not criticizing NWA, I'm just saying that Continentals service, flights, fleet, and almost everything else, surpasses NWA by far! NWA tries too hard to be #1! Go on a Continental 777, then on a NWA DC-10, then report back to me! I wonder what you have chosen!!?? Of course the CO 777, WOOHOO!

Continental  Smile/happy/getting dizzy  Smile/happy/getting dizzy  Smile/happy/getting dizzy  Smile/happy/getting dizzy  Smile/happy/getting dizzy  Smile/happy/getting dizzy
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Joined: Sun Oct 17, 1999 5:16 am


Wed Dec 19, 2001 11:18 am

Never on time?

We're number 3 for the year of all airlines. Since Sep., we have not bben below 83%. Sorry for YOUR bad timing.
Posts: 545
Joined: Sat Dec 30, 2000 4:21 am

RE: Continental Airlines

Wed Dec 19, 2001 11:40 am

Who would win in a fight? CONTINENTAL, or...ALWAYS ON TIME?

Thats a trick question, Continental IS always on time.

Chris Farley was a god.

Posts: 632
Joined: Wed Aug 22, 2001 6:30 pm

RE: Continental Airlines

Wed Dec 19, 2001 12:32 pm

Continental was on time more then NW in October...heres the list for on time.
(figures in percents)
Delta- 90.1
Continental- 88.7
Southwest- 86.6
US Airways- 86.6
TWA- 85.3
Northwest- 84.5
American Eagle- 83.2
American West- 83.1
United- 80.7
American- 80.0
Posts: 3619
Joined: Wed May 24, 2000 2:50 am

RE: Continental Airlines

Wed Dec 19, 2001 12:40 pm

Have flown Continental continuously since 1990 and even when they were bad (early 1990's), they were still good. I fly Continental 10-12 times a year, mostly out of Newark and the service is always consistent, friendly, and efficient, aboard new and clean airplanes that are sometimes cramped, but not really that different than any other US airline, other than AA's MRTC and United Economy Plus. Continental is also very good on international long hauls. I love Continental.

Posts: 1965
Joined: Tue Dec 07, 1999 12:35 pm

RE: Continental Airlines

Thu Dec 20, 2001 12:43 am

I've flown over 100,000 miles in the past couple of years and have given Continental about 90% of my business.

In some categories they might not be the BEST per se, but overall they give a very consistent, and most important, reliable product.

If I book a Continental ticket, I know I have an extremely good chance of arriving on time, with my luggage, and with a smile on my face.

Is Continental perfect? No. Is any airline perfect? Hell no. However, which airline is my preference? Continental!.
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Joined: Sat Jul 15, 2000 2:02 pm

RE: Continental Airlines

Thu Dec 20, 2001 2:42 am

Continental is a great airline. I'm not too fond of their 737's on transcons, but this has been an increasing trend lately. AA and DL both use 738's on transcons. NW, HP, and US use A319's and A320's on transcons. Sure, United may use nothing but 767's and 757's on their transcons, but look at where they are today. Air Canada is launching a YVR-MIA flight on an A319, that's over 6 hours, longer than any of CO's EWR-California 737 flights.

Say you want to fly from Newark to Portland. You could go through hell and back flying UA or AA through ORD, out-walk the TrAAin at DFW, get snowed in at DTW or MSP, or you could simply fly nonstop. CO's 737NG's have all the amenities that today's widebodies have.

Yes, Continental uses 757's on some transatlantic flights. So what? CO is the only US airline that will get you to Glascow. Say you work for a NYC company, and need to get to Glascow.

You can fly BA/AA to Heathrow, spend 6 hours crossing the pond, another 2 circling Heathrow, an hour clearing customs, an hour waiting for your connecting flight, another hour waiting for a departure slot... you get the idea. Or you can go cross-town in a bus to Gatwick, that's another hour. Or, you could fly Continental nonstop, and be there in 6 hours at the expense of flying a slightly smaller plane. CO's intl. 757's have Business First, you know.
travelin man
Posts: 3201
Joined: Tue Mar 14, 2000 10:04 am

RE: Continental Airlines

Thu Dec 20, 2001 2:54 am

I guess I'll repeat: If you want to go anywhere within the West, CO, NW, and US for that matter are terrible choices, simply because they don't GO anywhere except to their hubs (which happen to all be in the East -- the furthest West hub is IAH).

And if you want to fly to New York City from LA, give me an AA (MRTC) or UA (Economy +) 767 any day over a 737-800 or 757 with no room in Coach.
Posts: 520
Joined: Fri Nov 02, 2001 2:12 am

RE: Continental Airlines

Thu Dec 20, 2001 4:19 am

I fly CO alot and find them to be great! Iwould like to know how a 16 year old student like Iwareboy has all this knowledge to make a statement like ,BETTER THAN DELTA! I also fly DELTA alot and find them just as good!
I find both airlines excellent!