Hey Grant, I'll be at Threshold tomorrow, so stop by if you'd like. However, we'll be doing inventory, and both owners will be there, so I know I wont be able to do much chatting unfortunately. I kind of like it when one is working and the other is on holidays!!!
I have posted before that yes, TS was terrible before, and I've had many poor flights with them. But I flew back from Portugal in February last year on the A330, and I was pleasantly surprised. Their service was comparable to C3's, the airplane was very nice, new, and comfortable (this one had 8 across seating, not 9), and we got in early!!! Give Transat some time to work out its flaws, and I think it's been doing that, and it will be a very good airline.
"it's kind of like an Airbus, it's an engineering marvel, but there's no sense of passion" -- J. Clarkson re: Coxster