Posts: 5561
Joined: Thu Dec 13, 2001 8:27 pm

Red Coats

Sat Jan 12, 2002 9:23 am

Specifically, what are the jobs of the people wearing red coats in airports?
Last year 1,944 New Yorkers saw something and said something.
Posts: 4713
Joined: Mon Mar 01, 2004 4:46 am

RE: Red Coats

Sat Jan 12, 2002 9:26 am

They are Customer Service Managers. They are the leaders for ticket agents and gate agents.

BTW, I thought only Delta had red coats, does every airline have them?
Pan Am:The World's Most Experienced Airline - P(oor) S(ailor's) A(irline): San Diego's Hometown Airline-Catch Our Smile!
Posts: 2291
Joined: Fri Nov 09, 2001 2:34 am

RE: Red Coats

Sat Jan 12, 2002 9:27 am

Every airline DOES NOT have them. Personally, I can hardly remember seeing one. Maybe you are thinking of AVIS.  Big thumbs up
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Joined: Mon Jan 10, 2000 1:50 pm

RE: Red Coats

Sat Jan 12, 2002 9:31 am

continental has them i know

RE: Red Coats

Sat Jan 12, 2002 11:00 am

America West has them in the hubs. I personally would not call red coats customer service managers. They are really just a low cost alternative to a supervisor at least at HP.
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Joined: Fri Nov 09, 2001 2:34 am

RE: Red Coats

Sat Jan 12, 2002 11:09 am

They make sure you don't steal TOO many luggage tags.  Big thumbs up
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Joined: Sun Jan 14, 2001 3:45 pm

RE: Red Coats

Sat Jan 12, 2002 11:17 am

In other words, a "Lead"
Two all beef patties, special sauce, lettuce, cheese, pickles, onions on a sesame seed bun.
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RE: Red Coats

Sat Jan 12, 2002 11:44 am

DL does or at least did as recently as 1999
Posts: 71
Joined: Tue May 22, 2001 5:59 am

RE: Red Coats

Sat Jan 12, 2002 2:42 pm

Yes, DL still has redcoats. They used to have bluecoats as well, who assisted international BusinessElite passengers. The bluecoats were eliminated last year due to the bad economy.

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