Over the last 10 years I have flown Korean air about 50 times, mainly to Europe, North America and New Zealand from Japan in economy, business, morning calm and first classes.
Although they were always great on price, network and frequent flyer programme there service and time keeping was always simply awful so I never really looked forward to traveling. When ever someone posted one of those ' worst airline ' requests I always had to agree whenever KE was mentioned as one of the worst. Some particular grievances were that flights NEVER left on time, the food was the same on EVERY flight ( Bok Choi anyone ? ) and the FA's were indifferent to say the least.
Add to this was the neccesity of transiting at Kimpo airport which never got the attention it deserved as one of the worlds worst !
After about a 2 year break I have recently taken 3 seperate trips on KE and have been amazed at the tranformation. The planes all seem much newer and very tidy, food is good, beer cold, flights on time and FAs very nice. You get the idea. While stopping short of recommending them against SQ, NZ, BA or QF they have certainly improved and are still the cheapest.
Anyone have any opinions on KE generally or what brought about this change, if any ?
New airport at Incheon (INC) is also a real winner. Best pizza I have had in years and 2 beers for about US$13.