Posts: 1325
Joined: Fri Sep 08, 2000 2:54 am

Airline Performance 2001

Wed Feb 06, 2002 9:19 am

The following results are based on Department of Transportation figures published in the Consumer Report.

The survey:

Weights different areas of performance as measured by the DOT.

Ontime Performance: 45%
Luggage Performance: 35%
Complaints: 10%
Involuntary Denied Boardings: 10%

Weighted Ranking Results
(Best Case #1 rank in all categories would result in the airline scoring a 1. The closer to 1 the score, the better.)

1. USAirways- 3.45
2. Northwest- 4.1
3. Southwest- 4.25
4. Continental - 4.75
5. Delta- 4.85
6. Alaska- 6.3
7. TWA- 6.4
8. American- 6.6
9. America West- 6.75
10. United- 9.35
11. American Eagle- 9.65

If anyone has any suggestions as to the weighting feel free to make them and post the recalculation here.

Popular Searches On Airliners.net

Top Photos of Last:   24 Hours  •  48 Hours  •  7 Days  •  30 Days  •  180 Days  •  365 Days  •  All Time

Military Aircraft Every type from fighters to helicopters from air forces around the globe

Classic Airliners Props and jets from the good old days

Flight Decks Views from inside the cockpit

Aircraft Cabins Passenger cabin shots showing seat arrangements as well as cargo aircraft interior

Cargo Aircraft Pictures of great freighter aircraft

Government Aircraft Aircraft flying government officials

Helicopters Our large helicopter section. Both military and civil versions

Blimps / Airships Everything from the Goodyear blimp to the Zeppelin

Night Photos Beautiful shots taken while the sun is below the horizon

Accidents Accident, incident and crash related photos

Air to Air Photos taken by airborne photographers of airborne aircraft

Special Paint Schemes Aircraft painted in beautiful and original liveries

Airport Overviews Airport overviews from the air or ground

Tails and Winglets Tail and Winglet closeups with beautiful airline logos