I agree with those who say you can't divorce the person from the event. I don't care where you lean politically. I don't care if you're left, right, or sideways, if you're a professional provocateur, then people are going to question your motives. Ms. Coulter is such a person, and her decision to, let's be honest, blow this even way out of proportion is in keeping with the professional image she's cultivated over the last two-plus decades.
D L X wrote:
You paid for being able to choose a certain seat. Not a class or a particular section. And I am anal retentive when somebody tries to swindle you out of your money, with offering something, letting you pay and than wriggles out of providing it. And it makes no difference if it is 5 $ or 1,000.
Can you point to the place in the contract of carriage that says that?
Coulter paid $30 for something and got $30 worth of something extremely similar. The ONLY reasons she is complaining is because an "immigrant" has the seat she wanted (though she apparently ended up in a seat she had earlier chosen) and because bitch and moan is what she does. Again, if you cannot recognize this as her m.o., you haven't been paying attention to her over the years. You've been taken for fools.
If you pay extra for being able to choose your seat, the offer to choose your seat is made by the airline, you accept that offer and pay. If you pay 30 USD for being able to choose your seat and you are moved by the airline, without the airline returning your money, the airline defrauded you of 30 USD.
If the airline is nickel and diming for "extras", than they should deliver extras or repay.
Except it didn't defraud her. She received a seat "substantially similar" to the one she'd reserved and paid for. She wasn't even moved to a different row. Rather than 15D, which is an aisle, she was seated in 15A, which is a window. She still received the same type of seat, same exit row, same everything. The only difference was that she ended up with a window, rather than an aisle, but I can't imagine any court ruling that difference substantial. For her to have been defrauded, she would have had to be moved to a row with less legroom and DL would have had to refuse to refund the $30. That does not appear to be the case here.
Now, some of us do have certain motion sensitivities that are amplified based on where we're sitting on an aircraft. For me, it's much better to sit in an aisle rather than a window. If she has a specific reason such as that for requesting an aisle over a window, then she should have brought that up with the flight crew. She hasn't mentioned anything so far, so I assume that's not an issue in this particular circumstance. Sometimes they can't accommodate. I've had to deal with being moved from aisle to window. It wasn't fun, but I dealt with it and moved on with my life.
Personally, I think people are crazy to pay extra for a seat assignment unless they receive extra legroom. The whole idea of "preferred seats" that are only "preferred" because I get off an aircraft a few minutes sooner than those farther back is stupid, but people are dumb enough to pay those fees, so the airlines are cashing in.