JetRanger2000
Topic Author
Posts: 227
Joined: Sun Feb 13, 2000 8:21 am

Computer As Air Cargo

Wed Feb 27, 2002 8:42 am

I am planning to take my "desktop" computer as checked luggage from PDX (Portland, OR)to ROA (Roanoke, VA) this summer on either Delta or United. Any advice on packing up my computer for the trip? Also, what fees do I have to pay and can i get insurance on it?

BTW, I do not want to send it UPS or any other parcel service. I just don't trust them with my machine.
 
JetRanger2000
Topic Author
Posts: 227
Joined: Sun Feb 13, 2000 8:21 am

RE: Computer As Air Cargo

Wed Feb 27, 2002 9:48 am

?
 
IMissPiedmont
Posts: 6200
Joined: Wed May 23, 2001 12:58 pm

RE: Computer As Air Cargo

Wed Feb 27, 2002 12:35 pm

You don't trust UPS with your compter? Perhaps the fact that Gateway, Dell and Compaq use UPS for most of their new computer deliveries should give you a bit of pause for thought.

As for the commercial airlines. I doubt that any will insure it for a real value. The freight charges are also likely to be near enough to what you could buy a new computer for that it is economically unfeasible. These are not cheap things to transport as checked baggage.

UPS the thing with a fair insured value. Just make sure that you have all the files backed up. It has a 99.99% chance of arriving OK and on time.

PS : I hope you have backups on all your files anyway. I burn a CD every day on my important files. The 2 cents it costs me is much better than the hours of replicating a file from last week.
The day you stop learning is the day you should die.
 
UPS Pilot
Posts: 828
Joined: Tue May 18, 1999 1:17 pm

RE: Computer As Air Cargo

Wed Feb 27, 2002 1:13 pm

The best packing is the original carton with the original packing foam. Wrap the components in a plastic bag before placing them in the foam then in the box. Enclose a shipping label in the box incase the original comes off. Those of you buying new computers don't throw away this stuff. I would never ship my system without it. All the peanuts or styrofoam popcorn in the world will help. You need the form fitting styrofoam to keep the computer snug and tight in the box free of any movement.

Good Luck

IMissPiedmont, thank you for the vote of confidence!
 
TechRep
Posts: 1877
Joined: Sun Jan 13, 2002 6:53 am

RE: Computer As Air Cargo

Wed Feb 27, 2002 7:09 pm

I don't know if they still have it but UPS has a 6" rule. No freight is allowed to be drop more than 6" on to any platform, belt loader or truck. I have worked for about every trash hauler in the buisness either contract or full time and UPS handles freight the best. Thats why they are called the "Freight Nazi's".

Rest assured the guys in little brown suits handle your freight well, better/safer than any airline period.

TechRep
 
JetRanger2000
Topic Author
Posts: 227
Joined: Sun Feb 13, 2000 8:21 am

RE: Computer As Air Cargo

Wed Feb 27, 2002 11:55 pm

I also need my PC the minute I get to Roanoke as well. I thought the rule was 9 feet, because they used to say in their regulations that your package must be able to withstand a 9-foot drop, which kind of scares me.
 
UPS Pilot
Posts: 828
Joined: Tue May 18, 1999 1:17 pm

RE: Computer As Air Cargo

Thu Feb 28, 2002 10:39 am

Would you trust a company that ships packages everyday or an airline that tosses luggage every day?
 
padcrasher
Posts: 1815
Joined: Tue Aug 10, 2004 6:17 am

RE: Computer As Air Cargo

Thu Feb 28, 2002 10:54 am

DL moved 142,000 lbs of computers out of AUS in one Month. As long as it's in the original box and packing material it should be OK.
 
jsuen
Posts: 204
Joined: Tue Aug 14, 2001 2:36 pm

RE: Computer As Air Cargo

Thu Feb 28, 2002 11:37 am

If you check it as luggage on an airline, they are not responsible for loss or any damages. You can't pay any fees or buy insurance for it.

Use a freight carrier, where you can at least purchase insurance.
 
padcrasher
Posts: 1815
Joined: Tue Aug 10, 2004 6:17 am

RE: Computer As Air Cargo

Thu Feb 28, 2002 11:59 am

You would also need to be a "verified shipper" on an passenger airline to send freight. If it goes baggage at least there would be no charge.
 
pmk
Posts: 609
Joined: Wed May 26, 1999 10:07 am

RE: Computer As Air Cargo

Thu Feb 28, 2002 12:08 pm

JetRanger2000:

As a computer technician (in a previous life) I will hartily recommend UPS. If you are so scared of losing your data have the hard drive removed and carry it with you in a static bag. If you are even more scared buy another hard drive and have it cloned and carry one and ship the other, one will be fine.

Peter
 
j_hallgren
Posts: 1427
Joined: Sun Jun 04, 2000 11:48 am

RE: Computer As Air Cargo

Thu Feb 28, 2002 1:07 pm

Based on my run-ins with the Unreliable Parcel Screwups, I would send it ANY other way! They have: 1) Left a NEW Dell laptop at unoccupied house without getting signature as specified on box; 2) Done same with a $400 VCR coming from repair; 3) Delivered a used Dell laptop in a box so crushed, I could put my hand inside without opening box (had to return it); 4) Leave a box by front door where it got soaking wet instead of logical place in carport!
Maybe FedEx Next day air might work better...
COBOL - Not a dead language yet!
 
IMissPiedmont
Posts: 6200
Joined: Wed May 23, 2001 12:58 pm

RE: J_hallgren

Thu Feb 28, 2002 1:19 pm

You have really bad luck don't you? Do you suppose that the "Big Purple" does things differently? I think not.

In any case, both companies will readily pay any damage or loss claims without protest. I myself "bought" over 100 Toshiba laptops for one of these companies over the past year. And those are the cheap things. Since 99.99 % of packages carried by any carrier arrive intact and on time, I tell anyone to ship without fear. Just assume the worst and have backup in place.
The day you stop learning is the day you should die.
 
jjbiv
Posts: 1203
Joined: Mon Jan 08, 2001 10:58 am

RE: Computer As Air Cargo

Fri Mar 01, 2002 5:50 am

Actually, we do things a little differently. As things stand now, FedEx Express doesn't release packages without a standing release or a signed delivery note. At UPS, any standard residential package is a candidate for a driver release. As for crushed freight, I'd recommend heartier packaging next time. The biggest problem I've noticed is with freight that goes through Memphis and looks like jewelry from the outside. Some hub workers will "smash and grab" the contents. Does UPS have the same issue?

joe
 
UPS Pilot
Posts: 828
Joined: Tue May 18, 1999 1:17 pm

RE: Jjbiv

Fri Mar 01, 2002 9:34 am

It happens at UPS also, along with everybody else unfortunately.

As far as getting signatures, I have seen where Fed Ex has left parcels on my doorstep with out a signature. I can't speak for them but trust in what your are saying. As far as UPS goes, if the shipper specifies a signature then the package is to be signed for. If there is no specification or required signature then it's up to the driver to release the parcel.

Oh BTW J_hallgren, when you deliver 14 million packages per day then talk to me  Smile I would like to hear the other side of the story though and from what it sounds like there is another side to it.
 
jjbiv
Posts: 1203
Joined: Mon Jan 08, 2001 10:58 am

RE: Computer As Air Cargo

Fri Mar 01, 2002 9:42 am

There are times when we do releases...Signed delivery note, standing release from either the shipper or recipient (you can tell this by tracking the pkg; a number will be in the "signed for by" field), or at peak when all bets are off...esp. for residential packages that aren't Priority Overnight. In the past, all Express Saver packages could be released to residences if the courier felt it was safe to do so. I believe this has stopped. I've never signed a UPS DIAD before...they ring the bell and run. I've never received a package with "signature required," though. Although I've gotten CODs and haven't had to sign either...go figure.

Amen to your last comment. Millions of minor miracles go unappreciated every day around the world. People sure do notice when things go awry!

joe

Who is online