CHRISBA777ER
Topic Author
Posts: 3715
Joined: Thu Mar 01, 2001 12:12 pm

Air France? Dont Like Them....

Mon Mar 04, 2002 10:42 pm

Ok, im going to sound off about AF. Sorry.

Air France lost an A340-200 to a fire in Paris, Concorde in 2000, two 747-200's (freighters) i think both in india, and they nearly became the first airline to lose a next generation 747 (was that in india too?) either way, not a very good safety record is it? considering they are supposed to be one of the top airlines in the world, and a very prestigious flag carrier....
! I mean you could fly Virgin or BA or Qantas or Cathay and know that you would be safer, so why do people still choose to fly AF? Ive flown Air France and their service was rude and standoffish as soon as they saw i was english anyway, so i dont like them for that...I flew LHR - CDG, and the flight was so bad i demanded a refund for the rude and arrogant service, and took the TGV to Marseilles instead (which was very nice )
What are your thoughts on this?
I know the safety facts may not be 100% accurate, as i havent had the chance to check them on the airdisaster site, but the post is based on the personal view. Whenever i think Air France i think of a safety record, a laissez faire attitude to passenger service and a dont care/get lost attitutde to English people. Its a bit sad really....Why do the french hate us so much? I mean they wont eat our beef under the stupid pretence of being worried about CJD, but shovel their own beef down their throats with even greater gusto. When i worked for P&O Portsmouth, the British registered ship had a crew of 180 odd, and some twenty odd were French, as they applied for the jobs, and were given the same chance as the British applicants (we had south africans, aussies, scots, finns, and a german as i recall). But as soon as a British person applied for a job with French ferry company Brittany, the French Seamens union went on strike immediately, and the Brit had to be got rid of. I just think its all a bit sad really. We are all part of this Euro thing together so why do they not like us? I dont mind french people actaully, and find them to be nice on the whole. I speak french and whenever i do, the french person im speaking to thinks im scum because my french isnt perfect. But they wont speak english, or even make an effort, as with the Air France staff when i flew with them. They just plain didnt like us, and ignored us. The french people on the floght got all the smiles and greetings, but the english didnt. Thats all very well, but when French or Germans or anyone else fly BA, ive never seen them get treated with anything other than utter respect and smiling graciousness indicative of our great and illustrious flag carrier... We treat them the same, and it would be highly unprofessional to do anything else, but Brits get a real bummer deal on Air France. Im not being nationalistic, becasue i regularly fly with Lufthansa, Swissair (sob sob) SAS, etc, and am always treated very well on these airlines. It seems that on Air France i get treated as a second class citizen, despite the business class ticket! I wouldnt mind if i was english but i'm not! Im welsh! Its not like i was a lagered up England football fan (it was a midweek flight :>)Im not being xenophobic, and please dont flame me for this, because i'd just like to know if anyone else has noticed it, or am i just being over sensitive?

I have flown long haul once with them, from Paris CDG to EWR on an A340, and the service was the same, if not worse, as it was a much longer flight, and i was in the cheap seats. I wasnt asked "Du Poulet ou Le Bouef?" The FA just slapped the chicken down in front of me. I was goign to complain, but then realised asking for the beef was a bit of a joke coming from a Brit! The FA's were all upturned lips, and disdainful scowls. I vowed not to fly them again, and made a special effort to sleep all through the return flight so i didnt have to listen to it. They are nice as pie to the french passengers, and i even saw a few second helpings of food given out, with a smile, though when i asked for a vodka and tonic she was like "Tonic?" Come on. You are a Flight Attendant. Its not bloody rocket science is it?
When i asked for a newspaper she said, no and walked off. I followed her and asked her why not, and she said that they only had Du Monde, and that i wouldnt like it.
THAT was really insulting. I am a 22 year old trainee Shipping Underwriter-i was wearing a suit, and she should not speak to me like that! I aksed for it anyway, and she started laughing. I took the paper and retired to my seat. The seat wasnt bad, and the plane was clean. Food was passable but not a patch on UK or US carriers across the pond (BA has the best economy class food in my experience though United are pretty close).

So, my grouch over, i would like to ask, does anyone else from the UK find AF patronising, rude, arrogant, standoffish and purposely unhelpful? Ive flown Corsair and they were OK: it just seems to be AF.

Let me know guys....

BEST WISHES
CHRIS MORGAN


PS: May i just address any French Users of the forum?
This is not me having a go at you guys, and i like french people ok, its my gripe at AF and not a jingoistic swipe at you, our continental cousins, ok? Its nothing personal, so please dont take it the wrong way, ok?


THANKS
What do you mean you dont have any bourbon? Do you know how far it is to Houston? What kind of airline is this???
 
steman
Posts: 1406
Joined: Wed Aug 09, 2000 4:55 pm

RE: Air France? Dont Like Them....

Mon Mar 04, 2002 10:59 pm

Hi,
I am Italian and we usually complain for the way other Countries treat us but all the times I went to France and all the times I flew with Air France I had a very good experience.
What made me feel good is that I felt like at home, even if I don't speak French and I had to express myself in English with F/A and ground personnel.
I really like Air France, by far my favourite carrier.
But I can imagine that you had different and bad experiences with them as they are human just like everybody else.
They also used to be a lot worse than now, when it was the typical State owned company.

Anyway Chris, we live in a period of high competiotion in air travel, so you don't need to fly AF anymore to go anywhere.

Ciao

Stefano
 
CHRISBA777ER
Topic Author
Posts: 3715
Joined: Thu Mar 01, 2001 12:12 pm

RE: Air France? Dont Like Them....

Mon Mar 04, 2002 11:07 pm

Thanks mate. Yeah, well BA will do me nicely : )
I guess i just got an anti-Brit crew for the two flights. Oh well.

Regards,
CHRIS MORGAN
What do you mean you dont have any bourbon? Do you know how far it is to Houston? What kind of airline is this???
 
ryanb741
Posts: 5058
Joined: Thu Mar 28, 2002 6:36 pm

RE: Air France? Dont Like Them....

Mon Mar 04, 2002 11:14 pm

I'm English and have had mixed experiences. I have found that the airline itself has lost my bags before, but also AF has acted courteously to me when I had a major baggage excess and the chap let me off a fine which was nice.

Seeing things from a French point of view (my Dad is English and my Mum is French) I think you need to understand that the Brits come across as being arrogant (as do the Americans). Also, the French are very expressive, so I think there are certain cultural clashes in that respect and some misunderstandings. I certainly haven't been mistreated by AF on account of my British passport - if this was the case I am sure AF management would take it seriously as the whole industry is desperate for business.

I think you'll find that you can get bad service on any airline if you are unlucky.

However, the longhaul you spoke about does seem to be terrible service - if I were you I would have drafted a letter of complaint.
I used to think the brain is the most fascinating part of my body. But, hey, who is telling me that?
 
CHRISBA777ER
Topic Author
Posts: 3715
Joined: Thu Mar 01, 2001 12:12 pm

RE: Air France? Dont Like Them....

Mon Mar 04, 2002 11:23 pm

there really didnt seem to be a great deal of point: i mean who was i goign to complain to? The management would have thrown it in the bin as a waste of paper from some whinging brit, if the in-flight attitude was anything to go by...

But, aside from that, you make a good argument for me being a tad oversensitive perhaps, and maybe i can come across as arrogant, as im used to BA, and the way they do business,a nd their service so i should not interpret different style as rudeness. Oh well. Yes the french are expressive, but i always seem to be the unfortunate soul who get expressed at!

Regards
CHRIS
What do you mean you dont have any bourbon? Do you know how far it is to Houston? What kind of airline is this???
 
gaut
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RE: Air France? Dont Like Them....

Tue Mar 05, 2002 12:03 am

Ironminds,

This site don't make me laugh!

Gaut
«Horum omnium fortissimi sunt Belgae.»
 
docpepz
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RE: Air France? Dont Like Them....

Tue Mar 05, 2002 12:09 am

I've flown Air France from Singapore to Paris, vv, twice. A domestic flight in France, and an inter-Europe flight from CDG to Rome and Venice to CDG.

I found them to be rather good, especially on the transcontinental SIN-CDG sector. Professional service, with great inflight entertainment (8 channels of touchscreen PTVs)

You get a choice of meals for Dinner, but not for breakfast.

I mean, I prefer SQ but for a European airline, Air France is certainly the best I've taken. Beats BA anytime. And they offer great fares ex SIN. like SGD999 to Paris. (That's USD550)


perhaps i look Asian which is why they weren't rude to me. In fact, all of France was rather polite to my family and I! When we attempted to speak French, the counter staff or whoever would automatically go "Do you speak English?" And we would be so gratified.

Perhaps if we put on our finest British accents and spoke to them they would just shoot back in their finest French.
 
AOMlover
Posts: 1191
Joined: Sun Jul 22, 2001 6:03 pm

RE: Air France? Dont Like Them....

Tue Mar 05, 2002 1:05 am

Hi !
As a French, I know why we hate English people. English people burnt Jeanne d'Arc !!!!!!!!!!!!!!!!! Acting devilish
Just kidding...  Smokin cool
Don't worry, we French don't hate English. Some French don't like English people as some English people don't like French people. I've been in England (Oxford) with my school once. I've been welcomed very nicely, but I have friends who have been welcomed in a very, very rude way...
I'd really like to change your minds about French people, but I don't know how to do so. OK, we are very arrogant, we know that, but we believe you are very arrogant too. I think sometimes there is a huge misunderstanding between English people and us (or the whole world and us). I've heard many people insultingus in many forums or chats, but these people never talked to a French, nor been in France. It's quite sad. Trust me, we're not so bad, we don't eat frogs, we have showers everyday... I'd really, really like to change your minds about us, and I feel really sorry and saddened if you had bad experiences with French people. We're not all like this, most of us respect other people, and respect foreigners. I hope one day you'll realized we're not so bad  Smile/happy/getting dizzy
About your bad experiences with Air France, I feel sorry too. AF, like all other airlines, can be very bad. You really had no luck.
About French people not making efforts for speaking Engkish: it's a well-known fact, and this is true. Most of French people don't speak other languages fluently. As you can see, although I'm the best at English in my class, my English is not good. I've seen many Dutch, Belgian, or Italian people as old as me who speak English much better than me. I make efforts everyday in these forums, to try to understand or to write, but I don't know if I would speak English with English people. Our English accent is certainly the worst in the whole world... Crying
I hope one day French people will show you we can be very nice people...  Smile

Regards

Clément
 
AA717driver
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RE: Air France? Dont Like Them....

Tue Mar 05, 2002 1:16 am

I am an American...and everybody hates us! Big grin

Seriously, when I run into a rude person in Paris, I assume they are just rude. The girl who worked in the patisserie down from the Concorde Lafayette was one of the nicest people I have met. Goodness knows we have our share of rude people here. People are people.TC

FL450, M.85
 
Sabena332
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RE: Air France? Dont Like Them....

Tue Mar 05, 2002 1:30 am

I`ve flown on AF the routes DUS-CDG-SFO and LAX-CDG-DUS in June/July 2000. In my opinion they are a quite good airline. The food was ok and the service also. The only bad thing was that my connecting flight to DUS was cancelled on my way back home. As I arrived in DUS with 8 or 9 hours delay I`ve recognised that my luggage get lost in CDG but they delivered it to my apartment one day later.

On March, 28 I`m going to fly with AF from DUS to VIE via CDG in L`espace Class (Business). I`m looking really forward to that flight.

Patrick
NZ1's mother is a disgusting crack-whore and his father is a worthless alcoholic!
 
Greg
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RE: Air France? Dont Like Them....

Tue Mar 05, 2002 1:44 am

L'espace from IAH-CDG-IAH....777 substitution on way over...340 on the way back.

C'est magnifique!

 
User avatar
Crosswind
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RE: Air France? Dont Like Them....

Tue Mar 05, 2002 1:46 am

I've only flown Air France once, last summer on a flight from Miami to Paris CDG. I'd heard all the Air France stories of lost luggage and surly service and was prepared for the worst!

On boarding the B747-200, it looked to have been recently refurbished, and was in excellent condition - the only major fault I found was that Air France had not replaced the outer sets of overhead lockers with larger units unlike most other major carriers operating the B747-200. This meant some passengers had large bags removed at the aircraft door and placed in the hold, which they were clearly not happy about, but I travel light and it in no way affected me.

I the legroom and seat comfort were fine, and certainly much better than that on the Delta 777 which I travelled on my outward journey.

The cabin crew were very attractive, and I found them quite charming and friendly. I certainly got no impression of the second-class treatment of non-french speakers that is often a criticism of Air France service. Again all the Air France staff I encountered were far more pleasant than the blank-faced Delta cabin crews and very surly CSAs in Atlanta on my oubound flight.

The main meal was good, as it was aboard Delta, but the continental breakfast was poor, which surprised me for a French airline, not a croissant in sight! However one place where Air France excelled was the drinks service, free champagne, but more importantly throught the night flight there were passes through the cabin every hour with water for those who were awake, in stark contrast to Delta where the crew were almost totally absent from the cabin between services and there was no water service throughout the 8 hour MAN-ATL flight.

The Delta B767-400 that I flew ATL-MIA on had the newer seats meaning it had noticeably more legroom than the long-haul 777, and the annoying controls were also better placed!!! The crew were friendlier on this flight than on the MAN-ATL leg too, however I'm not a fan of food being passed out in paper bags on the ground which you then have to find somewhere to save until you want to eat it  Big grin

Best flight of the whole trip was the 55 minute CDG-MAN hop aboard a British Airways B737-500. Very comfortable leather seats throughout, excellent friendly service and a hot breakfast for everyone on board! A hot meal on a flight under 1 hour is just something you won't get in the USA...

In all flying Air France was a very pleasant experience, and one which I would definately repeat, however I don't particularly want to fly with Delta again - there are enough good airlines out there that I don't need to give money to mediocre ones who appear to regard customer service as an inconvenience.

I'm rambling now, so I'll shut up!

Regards
CROSSWIND
 
airfrancejfk
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RE: Air France? Dont Like Them....

Tue Mar 05, 2002 1:52 am

Seems like CHRISBA777ER has got a vendetta against France, more than he does with AF. Firstly, I think if you check the records of BA, you will find that they have had way more incidents than AF. Secondly, you cannot compare the safety record of AF, an airline with hundreds of aircraft who has been around for over 60 years, to an airliine with a handful of aircraft, such a VS, which only goes back to the early 1980's.

As for the problem with english on board flights, it has been my experience, flying on long haul and short haul AF flights that all flight attendants speak some amount of english. Working at JFK, I've never come accross a flight attendant who doesnt speak English. However, what I have noticed is that they will address you in French first. This happened to me on several flights, however when I responded back in English (even though I do speak French), the FA addressed me in English, for the duration of the flights. So, maybe if you swallowed some of your hatred for the French, and actually talked to them, maybe then you'd realize they do speak English when required. I mean, come on, its Air France, not BA, and the official language of France is French, the last time I checked.

As for service, well I'm not even going to waste time on that one. AF has continually come in for praise for its inflight and ground service. I do agree that the baggage issue is an problem that needs to be ironed out, however beyond that, AF has proven itself to be a world class airline.

Oh yeah, I'm not French, so don't even think about hitting me with that French bias crap.
 
ryanb741
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RE: Air France? Dont Like Them....

Tue Mar 05, 2002 1:59 am

AirFranceJFK:

Wilst aI agree with some of what you say - AF has a much worse safety record than BA.
I used to think the brain is the most fascinating part of my body. But, hey, who is telling me that?
 
OO-AOG
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RE: Air France? Dont Like Them....

Tue Mar 05, 2002 2:01 am

150.000 miles with Air France both as a rev and nonrev and not a single complain. Absolutely terrific airline.
And free Champagne in coach...who else is offering you that?  Big thumbs up
I would love to work for that airline.
Falcon....like a limo but with wings
 
ryanb741
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RE: Air France? Dont Like Them....

Tue Mar 05, 2002 2:06 am

SQ also offer free champagne in coach.

Sorry, I just wanted to point that out!  Big thumbs up
I used to think the brain is the most fascinating part of my body. But, hey, who is telling me that?
 
OO-AOG
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RE: Air France? Dont Like Them....

Tue Mar 05, 2002 2:10 am

I never received Champagne on SQ?! Is that new?
Falcon....like a limo but with wings
 
vermeer
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RE: Air France? Dont Like Them....

Tue Mar 05, 2002 2:32 am

a little answer for 00-AOG,

as far as I know Singapore offers Laurent Perrier champagne to its guests in coach!!

cheers
 
airblue
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RE: Air France? Dont Like Them....

Tue Mar 05, 2002 2:43 am

Even if I don't know one word of French (and as you can see also my English is not good) I always found very polite F/A on board of French airlines and also the ground staff in CDG were very friendly.
 
RoyalDutch
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RE: Air France? Dont Like Them....

Tue Mar 05, 2002 3:19 am

As far as france as a natiopn is concerned, i like it. Ive spent several weeks in Macon, a week in a small town across the border from Geneva, a few days in Normandy, and a few in Paris. It is a beautiful country, and in general, the people are quite friendly (even to us Americans  Big grin). When it comes to the aviation industry, however, I try to stay as far away form France as possible. Mainly because of a depleted work-ethic, which brings about perpetual strikes, and Charles De Gaulle Airport, which seems to be a place that planes and luggage enter and never emerge from. Now, you can say that no major airport is completely efficient, but I have never experienced or heard horror stories from places like Frankfurt or Amsterdam like I have from CDG. I know improvements are in progress, but for now I'll stick to LH and KL.

-RoyalDutch  Smile/happy/getting dizzy
 
afboy
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RE: Air France? Dont Like Them....

Tue Mar 05, 2002 4:01 am

I have had some experiences with airlines in Europe such as Sabena, Swissair, British Airways, Alitalia and they were all nice.
But I do have to say that AF is my favourite airline. Although their service is equal or maybe worse than the other airlines, they just have something more.
Splendid F/As, great annoucements, great aircrafts, nice ads...
About English speaking, as a French high school student, I can tell that most of my classmates hate English learning other languages. It means that they wont like to speak English.

Regards,
afboy
Flown: SF3, CRJ,CR7, AT7,E120,E145,146,RJ85,RJ100, F100, B727,732,733,734,735,736,772,A300,318, 319,320,321,343, M83, DC
 
captaingomes
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RE: Air France? Dont Like Them....

Tue Mar 05, 2002 4:14 am

Canadian charter airline Royal Airlines also had free champagne, and there was no business or first class. In fact, all alcoholic beverages were free on Royal. But alas, they are gone now, so you better fly Air France, which does have excellent service!
"it's kind of like an Airbus, it's an engineering marvel, but there's no sense of passion" -- J. Clarkson re: Coxster
 
flpuck6
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RE: Air France? Dont Like Them....

Tue Mar 05, 2002 4:34 am

AOMlover--

Very nice comments/observations. And your English is impeccable, way better than many other French people I know.

I spent 9 months in Toulouse, France last year as part of my studies and I know very well how nice French people are! (My host parents, fellow classmates who are now friends...)

As for AF as an airline, hey, not every experience on every airline is going to be great. For example, I try to fly Continental as often as I can and there are some flights that are better than others. It's just a fact of life. ("C'est la vie quoi" to be completely cliche.)

The test of this French/English rivalry was when the last flight from TLS-LHR was cancelled. Believe it or not, AF handled the situation very well, accomodated all passengers in the nearby Sofitel (a 4-star hotel at that) and provided dinner. THe airline escorted all pax back to the check-in counters and took care of everything. While there were a mix of English/French/other nationalities, everyone was treated pretty well, much to my surprise.
Bonjour Chef!
 
AOMlover
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RE: Air France? Dont Like Them....

Tue Mar 05, 2002 5:49 am

Thank you very much for the compliments Flpuck6  Smile
I'm glad to hear you've had good times in France. I know it can be difficult to understand how the life "works" in other countries. It needs some time, but then, ENJOY !  Laugh out loud Now, I just hope we'll never disappoint you.  Smile
About AF, you may have been very lucky, contrary to CHRISBA777ER....
 
odie
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RE: Air France? Dont Like Them....

Tue Mar 05, 2002 6:22 am

OK...I am flying with Air France in 3 weeks time! Should I be worried about my luggages? I haven't flown before on Air France. As a bonus, I will be flying with AF's partner, Alitalia as well on one of the flight segments!

Is 45 minutes transfer time in CDG enough? I need to get from Terminal 2F to Terminal 2D I think!
 
ual777contrail
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RE: Air France? Dont Like Them....

Tue Mar 05, 2002 6:27 am

i have flown into cdg, iwas on united. no way would i ever fly into france on af. the french are very rude and i wouldnt spend a dime in france. if your american, you have a 50/50 chance of having a bad trip.
 
ual777contrail
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Joined: Sun Feb 17, 2002 11:33 am

RE: Air France? Dont Like Them....

Tue Mar 05, 2002 6:29 am

i have flown into cdg, iwas on united. no way would i ever fly into france on af. the french are very rude and i wouldnt spend a dime in france. if your english, you have a 50/50 chance of having a bad trip.
 
Ironminds
Posts: 519
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RE: Air France? Dont Like Them....

Tue Mar 05, 2002 8:35 am

See, here's what gets me riled up about France - I post a message on this board making a little crack about the French and then saying that in my personal experience the French haven't been as bad as their stereotype.

Then I link to a funny site pointing out the foibles of the French and the gall of the Gauls, and everyone loses their mind and hits the delete button.

Wow, if only the French were so adamant about fighting the Germans!

(See now, that's what we 'mericans call a 'joke')
 
Ap7570
Posts: 98
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RE: Air France? Dont Like Them....

Tue Mar 05, 2002 11:27 am

Bonjour,

I am also French, it is true that the French are not crazy about Americans but overall AF is my favorite airline. The staff is usualy nice ( unless you get a 75 year old AF know it all ), but besides that AF is a wonderful airline with a great safety record....

Those safety recorda mentioned at the begining where extremely wrong. They lost a Concorde, not their fault was CO ( no offense , I love CO ) we did loose a 747 due to terrosrist in the 80's in Africa, lost a Caravelle in the Med. sea in the 50's and thats about it..........

I dont' know how to say it, but I REALLY LOVE AIR
FRANCE...


BESIDES, 33 years ago, today was Concordes 001 first flight, how cool is that
 
MAH4546
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RE: Air France? Dont Like Them....

Tue Mar 05, 2002 11:37 am

Crosswind, in last summer, do you mean summer of 2001 or summer 2000? Because last summer AF used 744s and 343s to MIA, no 742s.
a.
 
Ap7570
Posts: 98
Joined: Mon Sep 24, 2001 8:30 am

Concorde's First Flight... 33 Years Already

Tue Mar 05, 2002 11:37 am


Click for large version
Click here for full size photo!

Photo © Bernard CHARLES



Thirty three years ago Concorde 001 took it maiden flight after much bad weather, can you beleive 33 years already, time really does fly( supersonically)!!!

If any of yall have memories about the beauty please post ...


Il y a 33 ans aujourd'hui que le Concorde a fais sont premier vols. Si vous avez deja eu la chance de le prendre ou vous avez des histoires, ces le moment.

Merci, Antoine




 
Ap7570
Posts: 98
Joined: Mon Sep 24, 2001 8:30 am

Concorde's First Flight... 33 Years Already

Tue Mar 05, 2002 11:38 am


Click for large version
Click here for full size photo!

Photo © Bernard CHARLES



Thirty three years ago Concorde 001 took it maiden flight after much bad weather, can you beleive 33 years already, time really does fly( supersonically)!!!

If any of yall have memories about the beauty please post ...


Il y a 33 ans aujourd'hui le Concorde a fais sont premier vols. Si vous avez deja eu la chance de le prendre ou vous avez des histoires, ces le moment,

Merci, Antoine




 
User avatar
Crosswind
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RE: Air France? Dont Like Them....

Tue Mar 05, 2002 11:53 am

Mah4546,
It was May 2001. The flight was scheduled to be a B747-400, but on the day it was operated by a B747-200M, F-BPVX. I didn't mind, I enjoy the chance to fly on a classic these days...

Regards
CROSSWIND
 
CHRISBA777ER
Topic Author
Posts: 3715
Joined: Thu Mar 01, 2001 12:12 pm

RE: Air France? Dont Like Them....

Wed Mar 06, 2002 3:19 am

Ok i should clear a few things up.
What do you mean you dont have any bourbon? Do you know how far it is to Houston? What kind of airline is this???
 
CHRISBA777ER
Topic Author
Posts: 3715
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RE: Air France? Dont Like Them....

Wed Mar 06, 2002 3:44 am

JFK - I think you are out of order personally. I purposely stated at the bottom of the post that i DO NOT HAVE A PROBLEM WITH FRENCH PEOPLE!!! Yet in your reply you say i have a vendetta against them. No i dont. I like french people. They dress well, always smell nice, and have Fantastic taste in wine and superlative taste in food. They are an expressive people as stated eariler in the forum, and i for one like them. I work with them every day, and find them to be nice people to spend time with, and are great to go out for dinner with. However, i have met a few with questionable attitudes to the Brits. This is understandable. I am welsh and get THE TREATMENT off my English colleagues every day. The Sheep ******g jokes have been done to death- its just a bit sad now. I have been as ashamed as anyone to see the "Brits on the Piss" busily tearing some Spanish holiday resort to pieces. I was as appalled as anyone to see all the brits get taken inot custody after landing at Orlando, after getting drunk on the plane, and causing throuble, and making it hellish fligth for the rest of the pax. Why is it always the brits? Anyway, i can understand why some people think we are scum, but i still bridle at being treated like it. I put it to you, that my post, designed not to inflame (ill leave that to you thanks) but to start a nice,informed, colourful, enjoyable debate, on an interesting subject. It was not a dig at the French. I stated so at the bottom of the post. Read it more carefully before you flame someone next time. For the sake of argument, the point of the post was that i had encountered some shocking service on the AF trips i have taken, and i wondered why this was so. I have come across a similar attitude elsewhere in other places, and drew the conclusion that it was becasue i was british. Incidentaly, the worst fligth ive ever been on was with BA. I remain a loyal customer of theri becasue they have an otherwise unblemished record with me, and i am prepared to accept that bad fligths happen to the best of people. I feel safe on BA, knowing i am safer thatn if i flew with AF, which is a fact in my mind, though im sure anyone who disagrees will state that old chestnut:
"there are lies,
Damn Lies...
and statistics"
but these are the same statistics that say air travel is the safest form of travel.
Anyway, i digress, but the point was not to start a slagging match with you about why i so clearly hate the French. The intention was to find out from you guys if it was just a one off, or whether the poor service i recieved was because i was British. Please take this as an apology if you think i owe you one, and please understnd that its nothing personal that i choose to defend my comments in this way, and that i still respect you as a fellow member oif the forum. There was no need to "Get all up in yo' face" to use the parlance of our times, and Lord knows there is enough confrontation in the world without you putting your all in. I agree that some of my comments can be misconstrued, and i am posting this to make sure there is no misunderstanding, as i do not wish tpo be branded a nationalistic bigot, or any of the other things you must be thinking. Best Wishes, CHRIS.

AOMLover - I am so very sorry that my comments have casued offence. this was far from the intention, and so please accept my sincerest apologies, if i came across as a French Hater. You made me feel bad, when you said that you woulkd love to change my mind. My mind is not set. I like french people, as i stated earlier, and i have nothing but respect for yourselves, provided the same coutsesy is returned, which has not always been the case in the past. May i just say your English is superb, and i feel bad that i cannot converse well in French (Ma Francaise est Tres Mal: je ne pas gagnez ma bacueluereat de Francaise!) Please accept my apology, and know that i do not have a problem with french people, only the ones that hate the brits.

Best Wiishes all,
CHRIS MORGAN
What do you mean you dont have any bourbon? Do you know how far it is to Houston? What kind of airline is this???
 
F+ Rouge
Posts: 207
Joined: Tue May 16, 2000 3:49 am

RE: Air France? Dont Like Them....

Wed Mar 06, 2002 5:57 pm

AF: Simply the best.
I have accumulated 170.000 miles with them during the last calendar year and I do not have a single complaint. On the contrary, there are lots of positive experiences that I will never forget, especially some very charming and very humorous flight attendants who sometimes even welcomed me personally on board by addressing me by my name. This kind of customer service really makes the difference and "fait du ciel le plus bel endroit de la terre....."

Regards,

F+ Rouge

Vive Air France
 
RickB
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Joined: Mon May 19, 2003 3:11 am

RE: Air France? Dont Like Them....

Wed Mar 06, 2002 6:30 pm

Have to disagree - AF: simply the worst is more apt (ground staff anyway)

Flown a number of times with AF and each time I swear blind I will never do it again.

From being refused boarding at CDG on a flight to Lisbon because the gate is closed (im late due to AF) whilst the last person getting on the plane is still sorting his bags out 2 yards behind the desk - he then walks down onto the plane. The plane was delayed by a further hour and they still wouldn't let me on.

Another time I watched out of the window from my seat on an AF A320 at CDG to see my bag being offloaded - I complained to a stewardess who asked me to follow her down onto the tarmac to identify my bag - which i did - they put my bag back on the plane but then wouldn't let me back on the plane because I had left my boarding pass with my wife !!! I was stopped by the same stewardess who had escorted me off the plane and who had been with me the whole time !!

Have to say the flights themselves have been fine - just getting on one successfully is the trick !!

and dont get me started on CDG.... Santa Claus comes more often than the inter terminal buses.
 
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TS-IOR
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RE: Air France? Dont Like Them....

Wed Mar 06, 2002 6:34 pm


In March 1996,i flew an AIR FRANCE A300 to Paris-Orly.
I was forced to fly AF as it was a package flight !
The flight was scheduled to leave Tunis at 18:05 but the plane took off by 18:40.The captain announced that the delay is due to cargo loading...any way !!!
The flight was smooth and the F/A was kind.The only thing that i want to claim is that a stewardess refused to let me in the cockpit because the pilots were occupied,of what...i don't know !!!
Before landing,i talked with a steward who was kind too !
A week after i took a B733 back to Tunis.The flight was crowded,there were few check-in desks,and the counter agents were a bit stressed !!!
The acft took off on time and arrived 15 minutes earlier than the scheduled arrival time !
The service was average !

In this unique experience,i would say that i have a good opinion on AF although all the Tunisians prefer TU !!!
Next flight TUN-YUL Tunisair A330-243.
 
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RE: Air France? Dont Like Them....

Thu Mar 14, 2002 4:51 am

Although I agree that AF is lacking in the entertainment department, and some FA's dont speak fluent English, I think the airline has an excellent saftey record if compared to most of it's counterparts.

How can you add the Concorde incident to your list? The accident was hardly AF's fault, rather, alot of bad luck. The peice of the DC-10 engine cowl lying on the runway, facing straight up, a one in a million chance, the fact that the tire blew up in a way that hasn't been seen in aviation in almost 40 years, and the fact that it all occured just after V1 are all terrible mis-fortune. The crew did an amazing job keeping the stricken jet in the air for as long as they did, I think you should watch what you say. Should we talk about some British companies saftey records? Like the British Midland 737-400 crash at East-Midlands in which the pilots shut down the wrong engine? Or the fire that occured abord one of the airline's DC-9s, which killed so many due to in-proper cabin exit procedures, and the late arrival of firecrews?


Tempo on AF 747's is hell btw...