Back to the subject,
"Interestingly, my interpretation of consumer law is this, unless Air New Zealand specifically and clearly advises consumers of it's travel that they will not be liable for goods beyond a certain amount then they are in breach of various trade practices acts."
The basic terms of the "Carriage of Goods Act" is written on the ticket in fine print usually outlining the maximum comp offered and a copy of which may be inspected at the airline desk; or something to that effect. Not sure of the exact wording; long time since I've seen an airline ticket.
We had the same thing written on our bus tickets when I was in the long distance coach industry; it's amazing how just about every bag that went missing contained the latest Nikes and expensive camera equipment!
Now sure! Who reads the fine print?
And who's going to go to all the trouble of requesting a copy of the Act and reading through it?
But by having this printed, an airline has pretty much covered it's backside.
"I personally would not have left such equipment in the hands of baggage handlers unless it absolutely has to be checked baggage. In which case common sense would dictate this gentleman would or should have sourced outside travel insurance for this item."
I totally agree.
If I had a piece of equipment that could earn me $50000 a year (I probably have, but this is a clean thread
) then that gear would be sitting beside me and it would be covered by its own insurance.
The poor guy probably thought, "Oh! Forty minute trip; what can go wrong?".
He still has the option though of taking a civil case under "duty of care".