artsyman
Posts: 4516
Joined: Wed Feb 28, 2001 12:35 pm

CO Ranks Best Airline In North America, On Top 10

Mon Mar 18, 2002 8:29 am

CO ranks Best Airline in North America, on top 10 list for Global Airline of the Year
CO in the 2002 Airline of the Year Skytrax Research survey was ranked as the Best Airline in North America on International routes. The carrier also was ranked sixth on the top 10 list for Airline of the Year among major global airlines. American Airlines ranked eighth on the list, as the only other major U.S. carrier.
Airline of the Year is the world’s Largest Airline Passenger Survey and attracted more than four million nominations around the world between August 2001 and March 2002. Survey data was gathered through online customer surveys, corporate travel questionnaires and onboard/airport customer interviews.
“The survey is . . . the only global study that covers just about all customer types from every corner of the globe,” said Skytrax CEO Edward Plaisted. “North American carriers sometimes slip up on service quality, but Continental Airlines put in a good showing at 6th.”

http://www.airlinequality.com
 
calpilot
Posts: 881
Joined: Sun Oct 17, 1999 5:16 am

RE: CO Ranks Best Airline In North America, On Top 10

Mon Mar 18, 2002 9:56 am

Thank you to our customers!
 
TNboy
Posts: 1115
Joined: Mon Mar 04, 2002 8:12 pm

RE: CO Ranks Best Airline In North America, On Top 10

Mon Mar 18, 2002 10:02 am

Interesting to see Air Canada at No 10 (third ranked North American carrier), and, maybe not too surprisingly, CX getting No 2 just ahead of SQ. Congrats to Emirates and Continental.
Bill
"...every aircraft is subtly different.."
 
delta-flyer
Posts: 2631
Joined: Mon Jul 30, 2001 9:47 am

RE: CO Ranks Best Airline In North America, On Top

Mon Mar 18, 2002 11:16 am

Rather interesting selection criteria ... all based on "comfort" issues rather than transportation -- convenient schedules, on-time performance, etc.

Pete
"In God we trust, everyone else bring data"
 
Lt-AWACS
Posts: 2120
Joined: Mon Jan 14, 2002 2:40 am

RE: CO Ranks Best Airline In North America, On Top 10

Mon Mar 18, 2002 11:46 am

I like it, sounds good to me  Smile
Io voglio fica ogni giorni da mia bella moglie!
 
thomasphoto60
Posts: 3713
Joined: Thu Jan 27, 2000 1:04 pm

RE: CO Ranks Best Airline In North America, On Top 10

Mon Mar 18, 2002 12:18 pm

WAY TO CO!!!!!!!!! Big thumbs up  Big thumbs up  Big thumbs up  Big thumbs up  Big thumbs up  Big thumbs up

Thomas
"Show me the Braniffs"
 
Thumper
Posts: 520
Joined: Fri Nov 02, 2001 2:12 am

RE: CO Ranks Best Airline In North America, On Top 10

Mon Mar 18, 2002 12:31 pm

Gosh if there so great wonder why more people dont fly them?
 
Alpha 1
Posts: 12343
Joined: Sat Feb 03, 2001 12:12 am

RE: CO Ranks Best Airline In North America, On Top

Mon Mar 18, 2002 12:38 pm

Rather interesting selection criteria ... all based on "comfort" issues rather than transportation -- convenient schedules, on-time performance, etc.

Pete, throw in on-time performance, and CO still would end up on top, since we were #1 for on-time.  Big thumbs up  Big thumbs up  Big thumbs up
 
Alpha 1
Posts: 12343
Joined: Sat Feb 03, 2001 12:12 am

RE: CO Ranks Best Airline In North America, On Top 10

Mon Mar 18, 2002 12:42 pm

Gosh if there so great wonder why more people dont fly them?

Thumper, are you referring to CO? If you are, I can assure you our load factors are quite healthy these days!  Smile Have been for a good 5 years now.
 
Lt-AWACS
Posts: 2120
Joined: Mon Jan 14, 2002 2:40 am

RE: CO Ranks Best Airline In North America, On Top 10

Mon Mar 18, 2002 12:43 pm

Hmmmm I read their load factors were up????anyone have numbers??

Ciao,
Lt-AWACS

Io voglio fica ogni giorni da mia bella moglie!
 
delta-flyer
Posts: 2631
Joined: Mon Jul 30, 2001 9:47 am

RE: CO Ranks Best Airline In North America, On Top

Mon Mar 18, 2002 12:51 pm

Pete, throw in on-time performance, and CO still would end up on top, since we were #1 for on-time

Can't argue that! They may even move up a couple of notches. If CO would start jet service to JAN, I may just dump Delta. As it stands, CO flies ATR's and EMB120's from JAN to IAH. CO and NW are designated as our company's "preferred" carriers, and it's always a hassle for me to justify choosing Delta.

Cheers,
Pete
"In God we trust, everyone else bring data"
 
Thumper
Posts: 520
Joined: Fri Nov 02, 2001 2:12 am

Alpha 1

Mon Mar 18, 2002 1:00 pm

Wasn't trying to put CO down as I fly CO, Delta, and Southwest depending on where I am going, over everbody else! Just wondered why DL and WN have more pax? CO is great!!!
 
IAHERJ
Posts: 527
Joined: Sun Jun 03, 2001 1:52 am

RE: Alpha 1

Mon Mar 18, 2002 2:46 pm

Delta-flyer,

My prediction is that Continental will start jet service to JAN by Summer. I think that not only will you see Jets to IAH but by 2003 you might even see jets to CLE or EWR for easy connections to the NorthEast. I hope we get your business in the near future. I assure you that we value every customer, especially the business traveler.
Actually flown: EMB-120 EMB-145 B717 B737 B757 B767
 
jessman
Posts: 1457
Joined: Sun Jul 08, 2001 1:11 pm

RE: CO Ranks Best Airline In North America, On Top 10

Mon Mar 18, 2002 2:48 pm

Good for CO. Now let's see some other US based airlines up there next time  Smile
 
N400QX
Posts: 1981
Joined: Sun May 06, 2001 9:51 am

RE: CO Ranks Best Airline In North America, On Top 10

Mon Mar 18, 2002 3:01 pm

I like Travel & Leisure's poll better. Alaska was ranked best. Oh well.  Big grin
 
dutchjet
Posts: 7714
Joined: Sat Oct 14, 2000 6:13 am

RE: CO Ranks Best Airline In North America, On Top 10

Mon Mar 18, 2002 11:57 pm

Good for CO!!!

I am Gold Elite at CO and their service continues to be excellent........if possibile, its even seems to be getting better in these difficult times. Also, love all of those new airplanes, and BusinessFirst is going to get even better with an improved product.

I am looking forward to CO's next international expansion, when the world economy and the travel biz picks up a bit more.
 
I LOVE EWR
Posts: 803
Joined: Mon Jan 28, 2002 6:07 am

RE: CO Ranks Best Airline In North America, On Top 10

Tue Mar 19, 2002 1:58 am

WAY TO GO CO!!! I think the real people that make CO so great are the employess at the airline. Before Gordon took over the company was in shambles. It was the loyal employess (and customers) that stuck through the tough times that brought the company where it is today. Never had a problem (knock wood) with CO or its employess. They will be my choice carrier unless there are drastic changes in the company. I also hope to pilot their jets one day. See you all on board!!

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