LoneStarMike
Topic Author
Posts: 2802
Joined: Sat Jul 01, 2000 1:02 pm

Question About Assigned Seating

Fri Mar 29, 2002 9:00 am

Let's say that airline XYZ offers a daily transcon SEA-ORD-MIA. Some passengers are booked and assigned seats only on the SEA-ORD leg. Others are booked and assigned seats only on the ORD-MIA leg. Still others are booked and assigned seats on the entire journey.

What happens if a last minute flyer wants to book a ticket and receive an assigned seat SEA-ORD-MIA, but there is no one seat that is still open on both legs. Each segment has available seats, but on the two-segment flight every seat is occupied for at least part of the trip. Ex: (9A is vacant on the first leg, but is occupied on the second leg.)

How would the airlines handle this? Would they issue the last minute flyer 2 separate boarding passes for each leg and make him change seats at the stopover in ORD? Would they change someone else's seat assignment who was only traveling on one segment so that the last minute flyer could be assigned the same seat on both legs? Would their reservation system show no more available seats on the 2 segemnt trip (even though both segments have vacant seats on each leg - just not the same ones)?

How do the airlines balance this out? And I'm wondering if this is another reason Southwest doesn't offer assigned seating, as a lot of their long haul service involves an intermediate stop.

LoneStarMike

 
Adam84
Posts: 1368
Joined: Sat Jul 24, 1999 6:10 pm

RE: Question About Assigned Seating

Fri Mar 29, 2002 10:30 am

I would assume when they pulled up the seat map for the persons itinerary it would only show available seats if they were open on both flights.

For example, if 1a was open from SEA-ORD but not ORD-MIA it would show up as occupied for both segments.

This is a real shot in the dark but it seems to be the most logical.
 
B808/A400
Posts: 81
Joined: Sat May 05, 2001 8:22 am

RE: Question About Assigned Seating

Fri Mar 29, 2002 10:38 am

I would assume when they pulled up the seat map for the persons itinerary it would
only show available seats if they were open on both flights.
-----------------------

Imagine how many potentially profitable seats would go empty then. I
think they let you buy the ticket but change seat assignments midway.
You get two boarding passes anyway.
 
trickijedi
Posts: 3201
Joined: Sun May 13, 2001 4:35 pm

RE: Question About Assigned Seating

Fri Mar 29, 2002 12:37 pm

That is why most of the time when you book a leg on flights with continuing service to another city, they tell you that your seat will be determined at the airport upon check-in.
Its better to be on the ground wishing you were in the air than be in the air wishing you were on the ground. Fly safe!
 
Adam84
Posts: 1368
Joined: Sat Jul 24, 1999 6:10 pm

RE: Question About Assigned Seating

Fri Mar 29, 2002 9:54 pm

No I mean they just wont assign that particular seat. They will sell the space. Many airlines do not assign every single seat on the aircraft.

For example BA only assigns about 15-20% of seats before airport checkin. I remember when they consolidated the BWI and CLT into one we could not assign seats period, it was all airport checkin.
 
Bjones
Posts: 122
Joined: Sat Feb 16, 2002 11:46 am

RE: Question About Assigned Seating

Sun Mar 31, 2002 4:36 am

When you purchase the ticket if there is no seat available all the way through on the seat map you will not get a prereserved seat. When you check in at the airport they will be able to pull up two seperate seat maps and split route you. Which means yes you will have two seperate boarding passes with two seperate seats. In most cases though you just need to change seats midway, you don't need to get off and hand the new boarding pass to the agent.

There are also some seats reserved for airport checkin only and one of those seats may be available all the way through to your destination even though it wasn't available when you made your reservation.
 
ual777contrail
Posts: 2914
Joined: Sun Feb 17, 2002 11:33 am

RE: Question About Assigned Seating

Sun Mar 31, 2002 6:06 am

when it comes to UA. if you book yourself a ticket and no seat is available from ord to mia then it would throw them on what we call a departure management list(or dm list) once closer to departure time and once all the reserved seats are dropped or put back into inventory(those that are late for the flight lose their assigned seats) you have a better chance at pairing up two seats.

if that doesnt work then a seat would be issued sea-ord and the ord gate agent would then have to issue another seat for him or her when they arrive into ord.

person would get off the aircraft and see the gate agent.if the flight is that full, the person maybe wouldnt have had the chance to buy a ticket on that flight.

hope this helps, i had this happen last week with spring break and all.

Who is online

Users browsing this forum: alski, AsiaTravel, Baidu [Spider], cougar15, DALCE, GG22, Google [Bot], Heavierthanair, LAX772LR, LG777, scallar, SCQ83, speedygonzales, Spyhunter, tlecam, Tvilum, whitefalcon, XAM2175 and 203 guests