wirraway
Posts: 1294
Joined: Sun Mar 25, 2001 4:32 am

UA Plane Makes 2nd Emergancy Landing

Fri May 03, 2002 9:52 pm

The same UA 747 that made the emergency landing
has again had to turn back to Auckland this time with
flap trouble.
Link here for story
http://www.newsdirectory.com/go/?f=&r=oc&u=www.theage.com.au

Wirraway


 
wirraway
Posts: 1294
Joined: Sun Mar 25, 2001 4:32 am

RE: UA Plane Makes 2nd Emergancy Landing

Fri May 03, 2002 9:55 pm

Click the breaking news at the top left.

Wirraway
 
wirraway
Posts: 1294
Joined: Sun Mar 25, 2001 4:32 am

RE: UA Plane Makes 2nd Emergancy Landing

Fri May 03, 2002 9:58 pm

 
BA777
Posts: 2048
Joined: Fri Jun 29, 2001 11:40 pm

RE: UA Plane Makes 2nd Emergancy Landing

Fri May 03, 2002 10:05 pm

Wow, not good for UA :-(

Switch it with one of the ones in the desert  Wink/being sarcastic

BA777
 
flyua
Posts: 312
Joined: Thu Mar 01, 2001 9:23 am

RE: UA Plane Makes 2nd Emergancy Landing

Sat May 04, 2002 12:06 am

WOW! What an incredibly awful story! Thank goodness the airplane returned safely to Auckland.

Whoever made the decision to LIE to our customers about the airplane # should be sacked.

A friend of mine was one of the unlucky cabin crew onboard. I look forward to hearing the details, as United will undoubtably keep them quiet.
 
f.pier
Posts: 1405
Joined: Fri Aug 25, 2000 2:50 am

RE: UA Plane Makes 2nd Emergancy Landing

Sat May 04, 2002 12:08 am

Do you know the reg. number of that aircraft?
 
Ilyushin96M
Posts: 2506
Joined: Sat Sep 04, 1999 3:15 am

RE: UA Plane Makes 2nd Emergancy Landing

Sat May 04, 2002 12:15 am

Would the problems with the flaps and pressurisation have anything to do with the plane having encountered severe turbulence? I am not aware of the sort of damage an aircraft can sustain in such a situation, but I assume it could be extensive.

Definitely not a good decision on UA's part to tell the passengers they were flying on a different aircraft. Nothing should have been said at all, rather than lying to them. I'm sure UA lost some credibility and trust from the point of view of its customers as a result of this incident and how they handled it.
 
woodsboy
Posts: 899
Joined: Sat Mar 18, 2000 5:59 am

RE: UA Plane Makes 2nd Emergancy Landing

Sat May 04, 2002 1:00 am

As for UA telling pax that it was a different aircraft or keeping the tail # quiet so that people wouldnt know, I found this sort of practice to be common at the airline I worked for. As soon as there was an incident of any kind, no matter how minor (I worked in OPS so I had a pretty good handle on what was going on with flights at any given time I was on the job), the FLIFO (flight info in the company computer) was deleted and you couldnt find anything out about the incident. Furthermore, if you were quick enough to check the aircraft rotation schedule for that day before the company programmers got to it, you could get the tail # of the aircraft involved...wait too long and that information too was made unavailable. I found that my company was also very tight lipped about any maintenance delays and we were told not to tell any pax or anybody else anything about the nature of the delay, what the mechanical problem was or anything else. They would also try and make sure nobody knew the tail number of an aircraft involved in an incident until which time it was brought into MX or a few days later.

So, as an OPS agent, I would have had a hard time knowing if the plane parked at the gate was the one that "depressurized" a couple of days ago or had to make an emergency landing or whatever.....I dont think its very uncommon, unless my company was especially paranoid.
 
e7plnr
Posts: 107
Joined: Mon Nov 12, 2001 5:30 am

RE: UA Plane Makes 2nd Emergancy Landing

Sat May 04, 2002 1:09 am

Who has the contract maintenance for United in Auckland? The severe turbulence inspection should have found any type of flight control problem. As for the pressurization problem, probably a fluke!
 
trickijedi
Posts: 3201
Joined: Sun May 13, 2001 4:35 pm

RE: UA Plane Makes 2nd Emergancy Landing

Sat May 04, 2002 1:12 am

Yes this is terrible news and bad PR for United... I think maybe customer service in Auckland got a little too overconfident and went ahead and reassured the passnegers that they would be getting a new plane for the make-up flight. As mentioned, they should have just not said anything.

Woodsboy,
It's a shame that things like that go on in such a safety-conscious industry. But I guess we can't do much about those practices until something drastic happens and/or someone gets caught in the act of doing it.
Its better to be on the ground wishing you were in the air than be in the air wishing you were on the ground. Fly safe!
 
jasewgtn
Posts: 771
Joined: Sat Mar 25, 2000 5:24 am

RE: UA Plane Makes 2nd Emergancy Landing

Sat May 04, 2002 5:20 am

I think it's nice of UA to offer the australian/us passengers a free stopover in AKL enroute......

(Sorry - don't mean to be rude but it's early Sat morning!)
 
NWA742
Posts: 4505
Joined: Sat Feb 16, 2002 11:35 am

RE: Damage?

Sat May 04, 2002 6:13 am

Do you think that the midair turbulence the 744 hit on Wednesday could've cause some physical damage to it?
Some people are like slinkies - not good for anything, but they bring a smile to your face when pushed down the stairs
 
B-HXB
Posts: 678
Joined: Sat Jan 27, 2001 12:04 pm

RE: UA Plane Makes 2nd Emergancy Landing

Sat May 04, 2002 8:13 am

All right, being the dim biscuit that I am, I'm dreadfully confused.

The incoherent front-page article on this morning's Herald didn't help.

UA862 SYD-SFO makes emergency landing at Auckland Wednesday night. Passengers and crew overnighted, some taken to Auckland Hospital.

This diverted flight rescheduled for Thursday night departure, 6.30pm.

Now - what's what? The way I read it, United staff told passengers the rescheduled diverted flight would be operated by a replacement 747. But it actually wasn't, right?

Then, on the taxiway, the pilot aborted saying that he heard strange noises.

So the flight left about two hours later at 7.59, on Thursday night, right? But on One News last night, a breaking report said that a UA jet was making an emergency landing at Auckland at about 6.30 Friday night.

But this morning's Herald said that this was the same group of passengers on Wednesday's flight?!!

So the questions:
Just how many UA 747s are there floating aimlessly around New Zealand and:
If the UA862 passengers left Thursday night, how come they made an emergency landing 24 hours later at Auckland? And if it was Friday night, how could they make an emergency landing before they started?

So a departure time of 7.59 for UA862 on any day is wrong, right?

Confounded newspapers! Can anyone clarify the muddy waters for me please?
 
aussie_
Posts: 1600
Joined: Mon Dec 11, 2000 10:39 am

RE: UA Plane Makes 2nd Emergancy Landing

Sat May 04, 2002 10:05 am

I believe that there were three unsuccessful attempts to get to SFO for all the pax on the flight.

At one stage there were 3 UA 744s in AKL:
N180UA
N182UA
N106UA

* * *

"Melbourne Age" Breaking News
Third time unlucky as UA jet calls another emergency
AUCKLAND, May 3 AFP|Published: Friday May 3, 8:28 PM

A United Airlines Boeing 747 that was involved in a mid-air drama earlier this week was today forced to make an emergency landing here with malfunctioning flaps.

For many of the passengers it was a case of third time unlucky.

Late on Wednesday, the aircraft was flying from Sydney to San Francisco when it struck severe turbulence over Tonga, injuring seven people. It made an emergency landing in Auckland after suffering what one passenger described as "an earthquake in the air".


Many of the passengers on that flight were to have flown out today on the same aircraft, but later in the evening were again back in Auckland.

An American businessman said the plane had been in the air only 90 minutes out of Auckland in its third attempt to get to San Francisco, when the captain announced it was losing air pressure and would have to turn back.

The captain also announced the aircraft's flaps were possibly malfunctioning and emergency vehicles would be on the tarmac to greet the plane as it landed at Auckland.

The businessman, who did not want to be named because he was negotiating compensation with United Airlines, said the flight to San Francisco was rescheduled for 2:30pm yesterday (1230 AEST) but was delayed until 6:30pm (1630 AEST).

After passengers climbed aboard, they had to wait on the tarmac for four hours before that flight too was abandoned.

"The captain said they had a strange noise on the plane so we cleared customs for a second time and went back to the hotel," he said.

"Airline staff said 'oh this is unprecedented, it's terrible... we have a new plane for you' (for Friday's flight).

"But it wasn't, it was the same plane and the flight attendant acknowledged that."

Passengers returned to the airport this morning for their third attempt to get to San Francisco. Many were feeling relaxed as the plane successfully took off but things soon went wrong.

The captain said there was a serious mechanical problem, the plane was losing air pressure and needed to turn back to Auckland.

He said a related problem meant the flaps, which help the plane land, might not be operating and the plane needed to go to "secondary power".

While flight attendants moved to the exit rows, the captain told passengers not to be alarmed.

But the businessman said: "Everyone's pretty tense, my wife was freaking out. She was told initially it wasn't the same (plane) so she was upset it was.

"After we landed the captain said if we'd gone any further it would have been a big problem."

The passengers were at first incredulous, the businessman said, and half the passengers scheduled to reboard a United Airlines flight last night were refusing to get back on the plane.

He said it should not have been the same plane that was involved in the turbulence and the situation was "beyond a joke".

Many of the people on board the flight had evidence of their injuries from the Wednesday night flight, including neck braces.

By Michael Field

 
hkgspotter1
Posts: 5750
Joined: Fri Nov 04, 2005 12:43 pm

RE: UA Plane Makes 2nd Emergancy Landing

Sat May 04, 2002 10:11 am

What the hell are they doing ?. The airline is already in very bad shape and now they are doing this to the passengers !.
 
UALPHLCS
Posts: 3233
Joined: Thu Jun 28, 2001 5:50 am

RE: UA Plane Makes 2nd Emergancy Landing

Sat May 04, 2002 11:19 am

Item One That was really dumb of CS in AKL to make assumtions like that.

Rule #1 is don't assume it makes an ass of u and me. Rule #2 If you don't know say you don't know don't make anything up.

Item Two This may be a big deal to those who follow Aviation, and it is certainly a very big deal to those involved, ut here in the States this hasn't made any news what-so-ever.

HKGspotter don't go and get all riled up over this. Stupid decisions where made, I hope someone gets disiplined over them (if they are true) but this really isn't a public relations nightmare. AA has survived losing 2 widebodies in a month. Noone was killed and noone was hurt. I think you will find if we looked into this deeper that it was just a misunderstanding. At the very least nothing malicious was ment by it.

In other words lets be reasonable about this.
A little less Hooah, and a little more Dooah.
 
kaitakfan
Posts: 1475
Joined: Fri Oct 29, 1999 1:04 pm

RE: UA Plane Makes 2nd Emergancy Landing

Sat May 04, 2002 12:00 pm

very well said UALPHLCS. To many people are jumping to conclusions over stuff that isnt clarified at all. No need to get all riled up as you said! I imagine there is alot more to the story then any of us really know. But what we do know is pretty unfortunate for everyone. Then again everyone is safe and on the ground! Thats what matters most!
 
Southern
Posts: 193
Joined: Sat Jul 01, 2000 3:56 pm

RE: UA Plane Makes 2nd Emergancy Landing

Sat May 04, 2002 9:20 pm

Hey,

How reliable is this flight (overall)? I will be flying it in June and I need to be in SFO at the schedualed time. Should I change carrier?

Thanks for your help
 
Mr.BA
Posts: 3310
Joined: Sun Sep 24, 2000 12:26 pm

RE: UA Plane Makes 2nd Emergancy Landing

Sat May 04, 2002 10:46 pm

I beleive this doesn't happen oftenly. You can stick with UA! Overall the B747-400 is reliable.
Boeing747 万岁!
 
CF-CPI
Posts: 1305
Joined: Sat Nov 18, 2000 12:54 am

RE:Registration?

Sun May 05, 2002 12:06 am

I noted the posts explaining how this info is sometimes purged from computers, but has someone identified the ship involved? One post noted N180UA, N182UA and N106UA on the ground AKL.
 
dragogoalie
Posts: 1172
Joined: Sun Oct 14, 2001 3:58 pm

RE: UA Plane Makes 2nd Emergancy Landing

Sun May 05, 2002 12:42 am

What the hell are they doing ?. The airline is already in very bad shape and now they are doing this to the passengers !.

because I'm sure they did it on puropse....you people need help.

--dragogoalie-#88--

Formerly known as Jap. Srsly. AUSTRALIA: 2 days!
 
trickijedi
Posts: 3201
Joined: Sun May 13, 2001 4:35 pm

RE: UA Plane Makes 2nd Emergancy Landing

Sun May 05, 2002 3:33 am

Southern,

I wouldn't change carriers. United is one of the safest airlines in the world. The pilot used good judgement by postponing the duration of the flight and diverting to Auckland. It's the ground people who are getting the heat right now for promising passengers something they can't pull off.
Its better to be on the ground wishing you were in the air than be in the air wishing you were on the ground. Fly safe!
 
kaitakfan
Posts: 1475
Joined: Fri Oct 29, 1999 1:04 pm

RE: UA Plane Makes 2nd Emergancy Landing

Sun May 05, 2002 3:51 am

Southern,

Thats silly to consider switching airlines just because of what happend to this certain flight. I have flown that route 6 times now, doing it again in a week and a half as well, not once have I ever had a problem with clear air turbulence or diversions what so ever.
 
Southern
Posts: 193
Joined: Sat Jul 01, 2000 3:56 pm

RE: UA Plane Makes 2nd Emergancy Landing

Sun May 05, 2002 9:41 pm

Thanks for your help! just clarifying things cause Ive never flown united before  Smile  Smile
 
dinker225
Posts: 978
Joined: Mon Jan 17, 2000 9:18 am

RE: UA Plane Makes 2nd Emergancy Landing

Mon May 06, 2002 3:46 am

Hey Southern, What dates are you going to be flying that route, I will most likely be on the 863 SFO to Melbourne on June 6th and on 862 Melbourne to SFO on June 26th. If you are going to be on the same ones it would be great to meet somebody from a.net.

Dinker
Two rules in aviation, don't hit anything and don't run out of gas, cause if you run out of gas yer gonna hit something.

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