FLY777UAL
Topic Author
Posts: 4830
Joined: Tue May 18, 1999 3:49 am

Ansett Australia

Thu Sep 16, 1999 11:55 am

What is the seating config. for Ansett's 747-400's? Also, does Ansett provide similar or better service to HKG than Cathay Pacific?

Thanks in advance,

FLY777UAL
 
Guest

RE: Ansett Australia

Thu Sep 16, 1999 5:46 pm

Ansett has just taken delivery of their second hand Boeing 747-400 and will fly them to HKG. In terms of service, Ansett is very ordinary compared to Cathay Pacific which offers fine/superior quality service.

AN offers Business and Economy Class service on this aircraft and from the statistics I have received, they are suffering from their passenger payloads on the Asian routes, especially to HKG as this sector from Australia is dominated by the two quality airlines - Cathay Pacific and Qantas which both belong tp oneworld alliance.

I hope this answers your question. Ansett has suffered significantly due to financial position. It has made all sorts of cuts in inflight services and this can also be reflected its aircraft maintenance. Remember when they crashed landed there plane in Sydney two to three years ago. From then, passengers would rather fly with airlines that have best safety records, especially that of Qantas and Cathay Pacific.
 
Ruscoe
Posts: 1577
Joined: Sun Aug 22, 1999 5:41 pm

RE: Ansett Australia

Thu Sep 16, 1999 7:14 pm

I have flown to HKG with Ansett 747 and enjoyed it.

I found the service to be similar to Qantas, but my impression was (without actually measuring it) that there was more leg room on the Ansett Flight.

Ruscoe
 
gardermoen
Posts: 1325
Joined: Tue Jul 06, 1999 9:52 pm

RE: Ansett Australia

Thu Sep 16, 1999 7:35 pm

Having flown both QF and AN on the SYD/HKG route, I can easily say that AN has MUCH better service on board than Qantas. QFs SYD-HKG service is so average. I once flew QF Perth-HK and in terms of cabin service it was the WORST flight I have ever had. The economy seating on the AN Spaceship 747-300 was 3-4-3 and I think the 747-400s are the same. They are now one-step ahead of Qantas as they have personal tvs in economy class . plus there are phones too. I have never noticed any lack of maintenance of its 747s and A320s which I have flown on many an occasion. The cabin crew are friendly, attentive and nothing is a hassle to them. Definetly check them out, they beat Qantas hands down. CX on the other hand is much superior to both of them. Great cabin service, great food, great amenities.
The airline you chose may also be influencedby where your Frequent flyer loyalty lies. AN is with STAR, CX/QF oneworld.
 
Ansett767
Posts: 812
Joined: Tue May 18, 1999 9:33 am

RE: Ansett Australia

Thu Sep 16, 1999 8:07 pm

Ok....

CX is heaps better than AN

And AN is heaps better than QF

so that snweres your questions!

 
Seriously CX is better in terms of aircraft, number of flights and service, food, and comfort.
Ansett has heaps better service than QF... no offense but they really need to work on PR and niceties !!
ansett's seats do offer or seem to have more legroom... dunno if its real but it may just be thinner seats or whatever?

The new 744's are configures basically exactly the same as the 743's BusinessFirst with 2-3-2 layout and 2-2 up front,. and economy 3-4-3.

Cya
 
Al
Posts: 584
Joined: Tue Jun 08, 1999 10:28 pm

RE: Ansett Australia

Fri Sep 17, 1999 2:09 am

Service has slipped since the early days of AN International, but is still above average. Leg room in the Y cabin is at
34" compared to QF's 32" and CX's 32" or 31" (747 / A340). Now offers ISV in each seat in Y with a choice of 6 video programs in each cycle, plus a heap of PC games and Nintendo games. One row only has 31" but not sure which one it is. Try for a seat in Row 41 - it's the Row at Door 3 overwing and where the Lav block used to be on the 743's is now all seating so at least 60" to the seats in front of that row. Y seating on the 743's used to start at Door 2, but now starts a few rows back of that as J class legroom has been expanded again. The upper deck Y cabin which had 37-38" of leg space is now standard with the rest of Y (except for that one row) of 34". Snack service available all flight long and mid-movie munchies/treats are still dished out.
Main meal is weird - serve starters and mains on one tray, then clear that away and serve dessert and coffee/tea on another - gives more tray space for the fiddly main meals. One thing I did not like on the 744's was the fact that there are no overhead individual airvent blowers which made a warm, stuffy overnight flight even worse.
Airline 2000 - I don't know how your criteria was reached as far as your statements re Qantas over Ansett, but any carrier that can offer me 2" more legroom with the bonus of ISV in the Y cabin has aready got a head start way over QF.
Cheers.

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