hkgspotter1
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Computer Problems At Heathrow And Gatwick!

Fri May 17, 2002 4:52 pm

Not sure what's happened but its on the breaking news of the BBC.
 
OO-AOG
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RE: Computer Problems At Heathrow And Gatwick!

Fri May 17, 2002 5:32 pm

Well as we've currently 3 hours slot delay on our flights to LON, I guess this ATC computer problem must be serious...
Falcon....like a limo but with wings
 
BlueShamu330s
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RE: Computer Problems At Heathrow And Gatwick!

Fri May 17, 2002 5:49 pm

Information from my lovely other half:

LACC last night went into 'manual mode' whilst updates were made to the computer database and other minor changes were made. It also coincided with a few changes to French airspace which were all made at the same time.

At night, with reduced traffic, multiple sectors are 'bandboxed' together.

When in manual mode, Controllers relocate from their normal work stations to another part of the ops room.

This morning, during re-start, more than half of the sector displays refused to re-boot.

The result is that Swanwick is still in manual mode (SWIMM-ing.....Swanwick In Manual Mode) and is operating at less than 30% capacity as they are unable to split the sectors for the normal day manning.

As we are now well into daytime hours, there is a possibility that LACC may well be SWIMMing for the rest of the day, as to restart everything would necessitate a reduction of traffic levels on top of what already is happening.

Delays are likely to extend well into the afternoon and evening.

The knock-on effects are that European flights to/from the UK will be severely disrupted or cancelled. Oceanic flights are likely to be re-routed either around UK airspace or at lower levels through Manchester or Scottish Centres. Long haul inbound flights to the London TMA are subject to enroute holding as delays build; expect the possibility of diversions to other airfields, particularly to Dublin, Manchester, Scottish airfields and other airfields in nearby continental Europe.

Below is a copy of the Eurocontrol signal on the matter:

LONDON SITUATION
Valid from 17 May 2002 to 17 May 2002 (released 17 May 2002 at 07:14:04)

TACT/CASA INFORMATION MESSAGE
-----------------------------
.
REF. : LONDON ACC SITUATION
.
THE PROBLEM AT THE LONDON ACC IS DUE TO AN ELECTRONIC FAILURE THAT
HAS MEANT THAT IT WAS NOT POSSIBLE TO SPLIT ATC SECTORS FROM THE
NIGHT CONFIGURATION TO THE DAY CONFIGURATION. THE CENTRE IS
THEREFORE CURRENTLY OPERATING IN A NIGHT SECTOR MANNING
CONFIGURATION. THIS MEANS THAT THE CENTRE ONLY HAS APPROXIMATELY
30PERCENT OF NORMAL DAY TIME CAPACITY AVAILABLE.
THE SITUATION IS STABLE AND WE ARE OPERATING IN A FULLY SLOTTED
ENVIRONMENT MANAGED BY THE FMD. AS SOON AS THE ELECTRONIC FAULT IS
RECITIFIED WE WILL BE IN A POSITION TO RETURN TO NORMAL DAY
CAPACITY.
WE HAVE FULL DAY STAFF AVAILABLE.
.
FMD BRUSSELS ON BEHALF OF TRAFFIC MANAGER LONDON ACC

Nice day to be off work !!!!!!!!!!!!!!!  Big thumbs up

Regards

Shamu
So I drive a 4x4. So what?! Tax the a$$ off me for it...oh, you already have... :-(
 
hkgspotter1
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RE: Computer Problems At Heathrow And Gatwick!

Fri May 17, 2002 6:01 pm

Yes, all sounds very fun.
 
TG992
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RE: Computer Problems At Heathrow And Gatwick!

Fri May 17, 2002 6:30 pm

Can confirm a/c are being diverted to other airports and delays are reaching 3h +.

If by any chance anyone needs the status of NZ2 AKL-LAX-LON, it has been cleared to land at LHR and will be arriving shortly, however, due to delays has no gate to park at, so you might be waiting quite a long time for your loved ones to disembark!
-
 
vickybiccy
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RE: Computer Problems At Heathrow And Gatwick!

Fri May 17, 2002 6:55 pm

I've been at MAN this morning and apparently it was very chaotic airside, but according to the website the majority of flights are ok.

Just checked out the LHR flight arrivals page and it looks disastrous!!

If you don't know the address already its at http://www.baa.co.uk/main/airports/heathrow/flight_arrivals_frame.html
 
TG992
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RE: Computer Problems At Heathrow And Gatwick!

Fri May 17, 2002 7:02 pm

OK, NZ now have a gate - so all is right with the world  Big grin

*goes home* Big grin
-
 
Leej
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RE: Computer Problems At Heathrow And Gatwick!

Fri May 17, 2002 7:02 pm

I just had a look at that too Vickybiccy - would not like to be on a plane bound for the UK today.
I've noticed the skies over sunny Hampshire very quiet this morning - only 1 767 at about 8.30.
 
Mr.BA
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RE: Computer Problems At Heathrow And Gatwick!

Fri May 17, 2002 8:15 pm

If I'm not wrong this is not the first time nor the second time computer glitches occured in the UK?
Boeing747 万岁!
 
englandair
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RE: Computer Problems At Heathrow And Gatwick!

Fri May 17, 2002 8:31 pm

I notice that Concorde was still able to depart at 11 this morning, but my partners' flight was cancelled.....  Insane
 
Barcode
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RE: Computer Problems At Heathrow And Gatwick!

Fri May 17, 2002 10:03 pm

Yup, my flatmate is off to Amsterdam today, and is expected to depart at 7:45 which is FOUR HOURS late ... do you think he could have gotten there quicker by swimming ?  Big grin
 
BDRules
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RE: Computer Problems At Heathrow And Gatwick!

Sat May 18, 2002 1:16 am

where were the delays to??? was it just MAN or did it include EMA, BHX etc?
 
GDB
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RE: Computer Problems At Heathrow And Gatwick!

Sat May 18, 2002 1:37 am

Heard it at work on the HF, utter chaos.
Flights being delayed for up to 6 hrs, pax left for ages on aircraft, due to the congestion.
We heard the BA001 had a slot of 12:08, but at 10:35 G-BOAF pushed back OK.
We then worried about congestion causing a possible extended taxi, maybe a return to stand.
But being a hot day, with the hangar doors open, and Concorde using 09L, OAF flew past the hangar!
Of course maybe BA and other UK carriers could claim compensation from NATS, Oh I forgot, like idiots we and other UK airlines put money into it!
 
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PW100
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RE: Computer Problems At Heathrow And Gatwick!

Sat May 18, 2002 1:45 am

I just was at EIN [Netherlands] and all London flights were totally f . . ked up.
The Ryanair flight to STN was cancelled, the KLM [XT] morning return flight from LHR was delayed for more than 6 hrs! Dunno what the situation is at AMS, must be total chaos since AMS sees around 120 daily return flights to UK/Ireland, 40% of them to London area.
Looks like quite some people will be doing overtime today [and tomorrow...].

PW100
Immigration officer: "What's the purpose of your visit to the USA?" Spotter: "Shooting airliners with my Canon!"
 
larspl
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RE: Computer Problems At Heathrow And Gatwick!

Sat May 18, 2002 1:52 am

i heared that there were no flights flying from london at the moment..

anyone knows if this has to do with the computer problems?
regards lars
facebook.com/ddaclassicairlines
 
Emile
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RE: Computer Problems At Heathrow And Gatwick!

Sat May 18, 2002 2:01 am

its like there train system a bloody mess.
 
karliboy
Posts: 253
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RE: Computer Problems At Heathrow And Gatwick!

Sat May 18, 2002 2:06 am

yup BDRules...there are lenghty delays at BHX...MON from TFS due in around 16.30 now estimated 02.20.
Noticed today that the Czech airline to PRG went very late but was faffing around at the end of the runway, going for takeoff then stopping, turning off the runway then doing it all over again....mmmmm! ATC messing him/her about i suppose!

Karl
 
Sabena 690
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RE: Computer Problems At Heathrow And Gatwick!

Sat May 18, 2002 2:54 am

It seems that there are also problems in Europe.

Eurocontrol is down too. In Brussels there are lots of delayed flights.

Anyone with more news?

Rgds
Frederic
 
Jaspike
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RE: Computer Problems At Heathrow And Gatwick!

Sat May 18, 2002 2:57 am

Almost every (if not every) UK airport has been affected by this.

http://news.bbc.co.uk/hi/english/uk/newsid_1992000/1992663.stm

Josh
 Smile/happy/getting dizzy
 
Arsenal@LHR
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RE: Computer Problems At Heathrow And Gatwick!

Sat May 18, 2002 3:07 am

I guess the so called "new and improved" ATC at Swanwick is not working out as expected.

Arsenal@LHR
In Arsene we trust!!
 
BlueShamu330s
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RE: Computer Problems At Heathrow And Gatwick!

Sat May 18, 2002 4:19 am

Arsenal

It was overpriced, overtime and rushed into service just to make the Government's part privatisation of NATS look a success.

It's now operated by an understaffed, demoralised team of highly skilled engineers and air traffic controllers who have also been offerred an insulting pay rise which I believe they have just rejected.

I think NATS are going to be in the press alot more this summer, and I can't see any of it being good news as things stand.  Sad

Shamu
So I drive a 4x4. So what?! Tax the a$$ off me for it...oh, you already have... :-(
 
EGBB
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RE: Computer Problems At Heathrow And Gatwick!

Sat May 18, 2002 5:53 am

An air 2000 flight that should have departed Birmingham at 10am this morning for Orlando has just departed at 21:30 and is being operated by an air atlanta 747 in place of the normal 767...I take it aircraft and crew are all over the place and out of hours etc ...what a mess

Glad i am not flying today


all the best Derek
 
LJ
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RE: Computer Problems At Heathrow And Gatwick!

Sat May 18, 2002 5:55 am

At AMS all BMI flight to/from LHR were cancelled, 3 BA flights were cancelled and only KLM flight was cancelled. Does anyone know why there is such a large discrepancy between the number of cancellations of the diffrent airlines. I reckon that BMI was able to get at least one slot into LHR?
 
donder10
Posts: 6944
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RE: Computer Problems At Heathrow And Gatwick!

Sat May 18, 2002 6:08 am

LHR had PH-BUT,KLM 743 D-ABVA LH744 and EI-LAX EI 333 in today to compensent.
 
Arsenal@LHR
Posts: 7510
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RE: Computer Problems At Heathrow And Gatwick!

Sat May 18, 2002 6:13 am

Sheeez..i cant believe people are playing around with air traffic control, just to please the govt. People's lives could be at risk, not to mention all the delays and cancellations.

In Arsene we trust!!
 
Squigee
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RE: Computer Problems At Heathrow And Gatwick!

Sat May 18, 2002 6:15 am

I have heard about this new system about 5 times in my life, and each time it has been a monstrous breakdown.

I pray to God no other country implements it...

"07:35 BD100 AMSTERDAM EXPECTED 2207"  Nuts
Someday, we'll look back at this, laugh nervously, and then change the subject.
 
donder10
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RE: Computer Problems At Heathrow And Gatwick!

Sat May 18, 2002 6:16 am

It's similar to how the privitatisation of the tube has become a political pawn game ,instead of being done in the genuine interest of its users.
 
BlueShamu330s
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RE: Computer Problems At Heathrow And Gatwick!

Sat May 18, 2002 6:36 am

Exactly Donder

Another of Mr Byers' remarkable achievements  Sad

Shamu
So I drive a 4x4. So what?! Tax the a$$ off me for it...oh, you already have... :-(
 
donder10
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RE: Computer Problems At Heathrow And Gatwick!

Sat May 18, 2002 6:37 am

Indeed  Sad That is why people are getting annoyed with politics.Politicans are meant to be acting in the interests of the people,not themselves.That doen't quite seem the case .
 
qantas744
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RE: Computer Problems At Heathrow And Gatwick!

Sat May 18, 2002 7:10 am

As a side note it is now past 2300 in the UK and LHR is still seeing traffic departing every 60-90 seconds-it's normally all quiet by now.

Ops expected to come to a close at around 0100 tonight, which gives the noise protesters/whingers another two hours to write their letters to the local MP's/BAA/NATS/The government etc.....


Matt
you can't buy time but you can sell your soul and the closest thing to heaven is to rock'n'roll
 
hkgspotter1
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RE: Computer Problems At Heathrow And Gatwick!

Sat May 18, 2002 10:21 am

BA025 to Hong Kong is cancelled !!, not sure about BA027 in the afternoon.
 
ammunition
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RE: Computer Problems At Heathrow And Gatwick!

Sat May 18, 2002 11:53 am

Is the problem fixed now? Will it be another nightmare today for passengers or should it be a 'normal' day?
Saint Augustine- 'The world is a book and those who do not travel, read only 1 page'