keesje
Posts: 8590
Joined: Thu Apr 12, 2001 2:08 am

Delta Airlines : Do Something On Economy Class!

Wed May 22, 2002 7:14 pm

I flew Delta several times to / from ATL in both business and economy.

IMO the Business Elite is very good. Seats are very comfortable and the food great.

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However Delta long haul economy class is very sparse. Entertainment poor (I think only a few 777's have ptv), seats are simple, legroom limited and food very basic.

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So I have the feeling there is really a (too) big gab between Business and Economy. You are travelling Hell or Heaven with Delta.

I had a very expensive economy class ticket flying AMS-ATL and really felt ripped-off.

So Delta : improve economy all together or part of it (plus) for FF'ers/expensive tickets ..

Does anyone have the same experience / know of any Delta initiatives in this area ?

"Never mistake motion for action." Ernest Hemingway
 
Billy
Posts: 890
Joined: Sun Jul 23, 2000 11:18 pm

RE: Delta Airlines : Do Something On Economy Class!

Wed May 22, 2002 7:25 pm

Totally agree. Avoid at all costs those bulkhead seat located near the toilets. You end up with people hanging around your seat as they queue. You also get people cuttng across the front of the bulkhead to get to the toilets. The flight was about nine hours and it was nine hours too long for me. I was on a £1,000+ ticket in economy and resented paying every cent. No upgrades for me on that day either. But I think all transatlantic economy is this poor value.
 
ZRH
Posts: 4371
Joined: Tue Nov 16, 1999 11:32 pm

RE: Delta Airlines : Do Something On Economy Class!

Wed May 22, 2002 8:47 pm

You are absolutely right, not only regarding Delta but all airlines in economy class. Even 34 inch is too cramped and every inch less is simply hell. Last year I travelled in economy on Malaysia Airlines from KUL to ZRH. The flight lasted 13 h 45 min. Although Malaysia is a good airline I barely survived in the economy class.
 
flyboy80
Posts: 1812
Joined: Fri Jul 13, 2001 8:10 am

RE: Delta Airlines : Do Something On Economy Class!

Thu May 23, 2002 12:36 am

I have to agree with you guys one this one. Delta's economy is very simple and basic. I beleive that they have less leg room then regular UA Economy and certainly AA, i d rather fly TWA, which is aculty quite enjoyable, over Delta. But i have a question for you guys. I think ive noticed Delta having much cheaper fares then some of their competitors on routes. I wonder how mnay times out of 10 Delta beats thier competitors (price wise) on most routes. Delta is a "SIT DOWN BUTS IN THE SEAT GET THERE GET OFF" KIND OF airline! So there you go thats my opinion of DAL's Economy service!!!
 
Billy
Posts: 890
Joined: Sun Jul 23, 2000 11:18 pm

RE: Delta Airlines : Do Something On Economy Class!

Thu May 23, 2002 1:05 am

I actually paid more to fly DL. You only get stung the once. I will always take the cheapest if it is a US airline on long haul. There is little to tell them apart. However, the middle seat on a 777 is the worst place in the world when you are coming back to the UK overnight.
 
BA001
Posts: 27
Joined: Mon Jul 10, 2000 10:22 pm

RE: Delta Airlines : Do Something On Economy Class!

Thu May 23, 2002 4:09 am

Delta in Economy class is awful the trays, the food is too basic. the seats are unconfortable and cramped, no room.The IFE is very poor compared to AA or the european airline as BA, AF!
JO
 
skyhawk
Posts: 1011
Joined: Sat May 19, 2001 12:23 pm

RE: Delta Airlines : Do Something On Economy Class!

Thu May 23, 2002 4:25 am

Admittedly, I am prejudiced since my husband works for Delta, but we were both Pan Am and National in a "past life"..With both other companies there were always people that were displeased with the company and service at one time or another. In fact, there have have been times recently when we have flown that I, as a former F/A, have been sorely upset with the treatment on Delta. But if you all will step back just a bit, haven't all of you had problems with your preferred carrier at one time or another? Yes, the seat space has changed dramatically in the past for the Economy cabin. But if I am not mistaken, that is common across the board with all companies. Naturally the F/C cabin and Business class(btw Delta really doesn't have much of a 3 class system left) has more space, they should with what it costs to sit there. And before anybody questions the fact that many of the people who ride in F/C are really upgrades, they are awarded that seat on the basis of their often repeated business. Personally I think they deserve it. Anyway, if Delta or other companies didn't upgrade, a whole lot of people that were scheduled for Economy would never get on since the companies are allowed to overbook(thank Nader for that).
 
TurbineBeaver
Posts: 1511
Joined: Fri Jan 11, 2002 1:50 am

RE: Delta Airlines : Do Something On Economy Class!

Thu May 23, 2002 4:56 am

I'm in total agreement.

Having just flown ATL-LGW in Delta Y class on a 763ER, I must admit, it was atrocious(sp?). I didn't even take that trip by choice, I was booked on a wonderful AF 777 from ATL-CDG, but my inbound flight to ATL was delayed so I got rebooked on the DL flight. It was HORRIBLE. Only thing that got me throught he flight was the fact that it was very empty in Y class. The seats were (are) TINY, and legroom nonexistent, entertainment weak, and those darn plastic headphones don't stay in the jack! They really should upgrade they're Y cabin.

Regards,
TB
 
CMK10
Posts: 1826
Joined: Sat Feb 28, 2004 10:56 am

RE: Delta Airlines : Do Something On Economy Class!

Thu May 23, 2002 5:35 am

I'm behind you all the way. The only Delta flying ive done is LGA-ATL-FLL-LGA but it was enough to hate hate hate it. Poor service, uncomfortable seats with little legroom and yes, those headphones we're horrible.
DC-10's Forever
"Traveling light is the only way to fly" - Eric Clapton
 
papatango
Posts: 375
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RE: Delta Airlines : Do Something On Economy Class!

Thu May 23, 2002 6:00 am

I love it when 16 -19 year old airline analysts give me all the advise I need when selecting an airline.
 
cba
Posts: 4228
Joined: Sat Jul 15, 2000 2:02 pm

RE: Delta Airlines : Do Something On Economy Class!

Thu May 23, 2002 6:07 am

Delta is the only airline that hasn't recently upgraded its transatlantic product. UA has PTV's on their 763's and 777's, and is currently installing new seats. CO has a standard product, no matter what aircraft you're in. All of the 767's and 777's have the new seats with winged headrests, and PTV's. Heck, I'd even fly an old NW DC-10 over a DL 763.
 
2cn
Posts: 632
Joined: Wed Aug 22, 2001 6:30 pm

RE: Delta Airlines : Do Something On Economy Class!

Thu May 23, 2002 6:10 am

Their economy seating-legroom, pitch, service, seats-is comparable to all airlines.. including United and their REGULAR Economy.. not Economy +. They have a great IFE on their 777s- all economy class seats on the 777 have PTVs.. not just select ones. The PTVs in coach have the same IFE system as BusinessElite on the international equipped planes and FirstClass on the 764s. Yes they could use PTV's on their other international planes, but is it really that important? I am sure Delta has done studies to see whether it makes a big difference to have PTV's in coach vs. the costs it would take to install them. The 777s are being slowly changed over to 3x3x3 seating, so it'll make that middle seat less of a pain-it just is taking longer now due to 9/11.

They do have new economy seats they are slowly installing on the planes, which give a little more legroom due to the size-slim backs, same amount of seats on the plane. Food is again comparable to other airlines-not the best, but not the worst either. Food in economy never has been good on ANY airline, and I seriously doubt it ever will be.

In the end, it comes down to price-people want those 500 dollar round trip tickets to Europe. Delta can afford to offer those tickets due to the way Economy class is. Not just with Delta, but on any airline.. if people really want to see better service come back, then they will have to pay more. Though most still want the cheap tickets, as is evident with AA, their MRTC isn't actually equaling more money coming in for them.
 
panamair
Posts: 3759
Joined: Fri Oct 12, 2001 2:24 am

RE: Delta Airlines : Do Something On Economy Class!

Thu May 23, 2002 6:13 am

gimme a break people....all economy classes on most U.S. carriers are pretty much the same except maybe for AA"s MoreRoom bit but they all have 2-5-2 config on the 777s - and AA and UA have no plans to switch to a 3-3-3 config whereas DL has 2 of their 8 777s in the 3-3-3 config already. I'm not saying that DL's Economy is luxurious but the legroom is just as atrocious on the AF 777s (once the seat in front of you reclines, everyone HAS to recline otherwise you are kissing the PTV screen in front of you - I've been on at least 3 AF 777 flights in Y where passengers started fighting with each other when the one in front reclined his/her seat). Basically everyone has their pluses and minuses - e.g., it's not just DL that does not have PTVs in Economy on their 763s - AA does not either and certainly NW does not have them on their DC10s across the Atlantic....And before anyone starts jumping on the "all foreign airlines are better than U.S. carriers" bandwagon...LH does not have PTVs in Economy on ANY of their transatlantic a/c (343 or 744s) nor does AF (on their 744s or 763s) nor KL on any of their a/c nor LX on their M11s nor UA on their 744s (used on those really long Pacific runs mind you)....the list goes on and on....
The ones that are slightly ahead of the pack in terms of creature comforts on international runs are of course, SQ and CX, as well as CO (PTVs on all international a/c but not much better legroom), BA and VS (both with pretty bad legroom in Y but good entertainment programming)....so, people, let's be a little bit more objective here!
 
DELTA777
Posts: 637
Joined: Tue Mar 07, 2000 6:34 am

RE: Delta Airlines : Do Something On Economy Class!

Thu May 23, 2002 6:26 am

All economy classes are NOT the same. Continental offers food on more flights than Delta. American has better seats than United. Midwest Express is awesome overall, JetBlue has live DirecTV, etc. Some airlines are better in economy than others.

I do agree that Delta`s economy class is horrible. I`m flyin CLE-ATL-LAS in 10 days and we get no meals, and our flight leaves ATL at like 6:00pm (dinner time!!!).

D E L T A 7 7 7
 
watewate
Posts: 2216
Joined: Sun Nov 12, 2000 6:00 am

RE: Delta Airlines : Do Something On Economy Class!

Thu May 23, 2002 6:26 am

If you want the frills, pay for biz/first class seats; you get what you pay for. When people get cheap tix, they complain about lack of service. When people get good service, they complain about ticket prices. You can't have it both ways!
 
GD727
Posts: 899
Joined: Sun Mar 03, 2002 7:33 am

RE: Delta Airlines : Do Something On Economy Class!

Thu May 23, 2002 6:56 am


Oh, come on! DL's economy seating isn't that bad! I recently flew PVD-ATL-TPA and back on 2 MD-88's, a 763, and a new 764 and I'll admit, the MD-88 was a little cramped, but nothing I have not seen before. The 767's were EXCELLANT though! That's just me though, I don't really care about frills when I fly, I don't need gourmet meals, PTV's, or sh*t loads of room. Don't get me wrong, those things would be nice, but I am happy with what I got.

-GD727
Mmmm forbidden donut.
 
elwood64151
Posts: 2410
Joined: Fri Feb 08, 2002 10:22 am

RE: Delta Airlines : Do Something On Economy Class!

Thu May 23, 2002 6:58 am

If you don't like it, don't buy it. Either choose a different airline, buy the buiz/FC seat, or put up with the leg-room issue. Few airlines offer "more room in coach", AA and NJ being the US lines that advertise it (though NJ's MD-80s are good, NJ 737s are only marginally better, and not all of AA's ex-TW aircraft have been converted). I've never flown a non-US airline, and I must admit I'm average size (5'11", 190lbs), but I have no qualms with US-style Y-Class seating.

US airlines are private businesses looking to make a profit. How many European carriers can claim that? The US airlines need to maximize the number of seats they can sell while maintaining a minimum of passenger comfort. Remember that those 152 passenger DL MD-90s could be carrying 170+. 34" pitch could easily be 28".

I think some people just want the whole plane to themselves...
Those who fail to learn history are doomed to repeat it in summer school.
 
swaluvfa
Posts: 256
Joined: Fri May 17, 2002 1:59 pm

RE: Delta Airlines : Do Something On Economy Class!

Thu May 23, 2002 8:03 am

Oh I am biting my tounge saying this........but Who the hell cares about airline meals?!?!? I mean anyone who cares that much about food should get something in the airport to tie them over until they get to their next destination (with International flights as an execption) I worked for United for 6 months and then after 9/11 switched to Southwest. I can honestly say that people enjoy the little fun snacks that we serve on Southwest MUCH MUCH MUCH more then ANY of our passengers enjoyed the meals that we served at United. My passengers now really enjoy the oreos, cheese nips, dry roasted penuts, fruit chews, shorbread cookies that we give out and I enjoy giving them out because people really like them. At United, I dreaded working on the meal cart because so many people bitched and complained about stupid freeze-dried meals. People would not eat them, complain about choices and specials, and I would always just laugh at what an insignificant (sp) thing they were talking about. So by Delta not having good meals...Who Cares! They are still a great airline and are obviously bringing in the PAX and stabalizing pretty well financially. " I give America the freedom to fly...I'm proud to be among the best...I give America the freedom to fly...I am the spirit of Southwest!"  Smile
 
geotrash
Posts: 293
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RE: Papatango

Thu May 23, 2002 8:12 am

Tango, there are a lot of young people on this forum who are undeserving of your thoughtless judgement. Many I would dare say are several steps ahead of you in their cognitive abilities, and articulation skills. I don't see them complaining about enduring stodgy, self-righteous old farts. Perhaps they should.
 
swaluvfa
Posts: 256
Joined: Fri May 17, 2002 1:59 pm

RE: Delta Airlines : Do Something On Economy Class!

Thu May 23, 2002 8:31 am

I am just trying to see if my chat name is working....Delta's flights sure are full!
 
FrequentFlier
Posts: 410
Joined: Tue Aug 08, 2000 10:45 am

RE: Delta Airlines : Do Something On Economy Class!

Thu May 23, 2002 8:37 am

"I love it when 16 -19 year old airline analysts give me all the advise I need when selecting an airline."

What, we don't notice things?

On topic, now, I agree that DL's economy is subpar, even to AA and UA.

Do they still serve disgusting turkey sandwiches on their flights?
 
2cn
Posts: 632
Joined: Wed Aug 22, 2001 6:30 pm

RE: Delta Airlines : Do Something On Economy Class!

Thu May 23, 2002 8:43 am

Delta isnt the only airline that did/does serve disgusting turkey sandwhiches- AA and UA do/have too.
 
txagkuwait
Posts: 1388
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RE: Delta Airlines : Do Something On Economy Class!

Thu May 23, 2002 9:04 am

I travel a lot on business and am generally stuck flying whoever the contract carrier is on a particular route.

Have had wretched DL experiences DFW-ATL, DFW-ORF, ATL-FRA, FRA-CVG. The seating in the Y cabin (or as AA would sAAy, the "main cabin")....is worse on Delta than any other carrier.

In fact I will go so far as to fly to an alternate destination, if I can save money by doing so, rather than subject myself to DL Y Class.

Some of us live under rather stringent travel guidelines & regulations so no, upgrading to Business or First Class is not an option.

I don't always like American, but I have to give them good marks for MRTC. Southwest's entire plane has decent pitch. The United Economy Plus is not bad, although a lot depends on which seat you get and you don't always get a vote.

 
GD727
Posts: 899
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RE: Delta Airlines : Do Something On Economy Class!

Thu May 23, 2002 11:07 am


Okay, what the hell is the problem with DL's economy class? I have flown it and have always had great service and reasonable comfort. Also, I agree with SWALUVFA, who cares about a meal service? I certainly don't, if your hungry, grab something at the airport. Maybe this has to do with the fact that I've never flown first or buisness classes, but I find Delta's economy cabin perfectly acceptable.

-GD727
Mmmm forbidden donut.
 
keesje
Posts: 8590
Joined: Thu Apr 12, 2001 2:08 am

Delta Exec's Only Investing In Their Own Seats?

Thu May 23, 2002 10:25 pm

I think Continental has a good international economy class. Not so much leg space, but for the rest (crew, food, intertainment) the airline leaves a good impression with me.

UAL international economy is OK IMO, good seats, better then average food, PTV on every seat and a good possibility to get a Plus seat when yo have an expensive ticket or are a AU/Star FF.

AA has more room on every seat (I've heard) and is introducing ptv on all 777 and I heard on new 767's. All their A310 have it too.

Northwest will replace all their old DC10 on the Atlantic with A330's soon and hopefully improve everything.

Leaves Delta, why is the difference between Business and economy sooo big ?

Have decision making executives travelled their own/competitors long haul economy class lately ? or are they just investing in the only product they know, in front of the aircraft ?
"Never mistake motion for action." Ernest Hemingway
 
2cn
Posts: 632
Joined: Wed Aug 22, 2001 6:30 pm

RE: Delta Airlines : Do Something On Economy Class!

Fri May 24, 2002 3:37 am

Leaves Delta, why is the difference between Business and economy sooo big ?

There is a big difference because there is a big difference in price for one-6 thousand vs. 2 thousand on average. People in BusinessElite are paying for the better service. It is like saying why is there such a big difference between AA's International First and Economy, or BA's International First and Economy.

Are PTV's really that important? Since when did people come to rely on them instead of a good book or sleeping on a long flight? Yea they are nice, but it isn't the end of the world-and Delta is NOT the only major airline-including European airlines-that do not offer PTVs in coach on all their international aircraft.

Delta already has PTV's on all their 777s and are also changing them to 3-3-3 seating. UAL does not have PTVs on every international plane-I've heard that many of their 747s do not have PTVs, and they fly them internationally.

The new slim line seats that Delta is introducing are not only more comfortable, but since they are an inch or two slimmer, you get some added legroom.

As to MRTC/Economy +... MRTC hasn't equaled more money coming in for AA-as evident by their losses, greater then Deltas Q1 loss (575 mill Vs 397 mill). Delta has done some studies into MRTC to see if it would be a benefit vs. the addedd costs-and they have found there is not that much added benefit to removing seats and the added costs it adds.
 
DeltaSFO
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Joined: Fri Nov 03, 2000 11:22 am

TxAgKuwait

Fri May 24, 2002 3:51 am

I travel a lot on business and am generally stuck flying whoever the contract carrier is on a particular route.

Have had wretched DL experiences DFW-ATL, DFW-ORF, ATL-FRA, FRA-CVG. The seating in the Y cabin (or as AA would sAAy, the "main cabin")....is worse on Delta than any other carrier.

In fact I will go so far as to fly to an alternate destination, if I can save money by doing so, rather than subject myself to DL Y Class.


Do you have any facts to back up your assertion that Delta has the worst main cabin seating of all airlines? That's a pretty strong statement, and I'm guessing, that you're just on one of your usual Delta-bashing kicks.
It's a new day. Every moment matters. Now, more than ever.
 
wilcharl
Posts: 1151
Joined: Sun Jun 25, 2000 11:19 am

RE: Delta Airlines : Do Something On Economy Class!

Fri May 24, 2002 5:04 am

I think delta has improved even in the last year

my experiences in the last year of pond crossings have been:

ATL-CDG DL 777 disapointed with the size of my steak, but they brought me another one

CDG-IAD UA 777 seemed roomier, more attention to service, bigger meal but not as tasty

ATL-LGW DL MD-11 same small steak good service, fairly attentive

LGW-BOS DL 767 GREAT SERVICE, didndt feel like a sardine on the 76
 
wilcharl
Posts: 1151
Joined: Sun Jun 25, 2000 11:19 am

RE: Delta Airlines : Do Something On Economy Class!

Fri May 24, 2002 5:06 am

on the same note for an hour flight from ATL-MCO you get an episode of just shoot me, a pillow a blanket and a headphone.... u dont see that on some other carriers for that short of segment
 
User avatar
OA412
Crew
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RE: Delta Airlines : Do Something On Economy Class!

Fri May 24, 2002 7:14 am

I second everyone else who has said that the bad points about DLs coach service are overstated. Indeed DLs coach seat pitch is 31" (Well, 31-33" according to the website. Incidentally, is anyone aware of how this works out? Are the majority of the seats 31" or 32"? Anyone know?) but they are not alone. Among the US majors, CO, NW, US, HP, UA (in E-minus), all have a sitch pitch similar to DLs. Among the Euro-carriers, BA, VS, LX, LH, KL, etc. have the same pitch on (the vast majority) of their transatlantic aircraft. Thus, to call DLs pitch the "worst by far" is stretching it just a little bit and even enters the realm of the ludicrous.

Furthermore, what is it with some of you and PTVs? I am sure they are a nice touch (I will fly on my first PTV equipped aircraft this summer) but I agree that a good book or magazine is just as effective at passing the time away. I mean come on, all of my international flying has, so far, been done on aircraft without PTVs and I'm still alive. Some of you just act like it is the end of the world if you don't have that little PTV in front of you on every single flight.

DL is an airline and like all airlines they will anger you from time to time. However, they also have their strong points. They have, IMHO, the very best flight attendants among the US majors. They have an excellent safety record, well maintained planes, expert pilots, and will get your from point A to point B safely and effeciently. Economy Class is Economy Class. There is very little that distinguishes one airline from another.

Anyway, just my 2 cents.
Hughes Airwest - Top Banana In The West
 
DELTA777
Posts: 637
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WilCharl

Fri May 24, 2002 8:00 am

I flew from TPA-ATL on thier 767-400s, and we got a beverage, no pillows, no headphones and no TV shows. But the 764 was still sweeeeeeeet.

D E L T A 7 7 7
 
ana767
Posts: 138
Joined: Fri Sep 22, 2000 10:50 am

RE: Delta Airlines : Do Something On Economy Class!

Fri May 24, 2002 8:08 am

I posted the following response to another topic, but I think it applies here as well.
-------------------------------------------------------------------------

As far as seat pitches go, it seems like MOST U.S. majors have about the same (31"-32") in all regular economy cabins. What seems to matter more (to me) is the design of the seat. As much as I like DL, I find their seats to be less comfortable than NW and UA. I remember vividly one time flying in an emergency exit aisle seat on a DL 757 that felt like it was cutting the circulation off at my thighs. (I'm 6' tall and weigh about 155, so I'm not obese.) For some reason, there was no space underneath the arm rest. In another instance, I was stuck in the middle seat on a DL 727. I don't know what it was, but I totally felt trapped in this seat. The seat was so narrow and I felt I had no leg room.

On the other hand, UA and NW have slimline seats that are just, IMO, more comfortable. While Delta's seats are straighter, United's and Northwest's are contoured and offer a more natural seating position.
 
lima
Posts: 1090
Joined: Sun May 30, 1999 11:37 am

RE: Delta Airlines : Do Something On Economy Class!

Fri May 24, 2002 9:22 am

Kaasje,

My father flew with them and also United and American from EZE to the US, always in economy. He told me that too, both UA and AA are much better in quality although the cabin crews give a good service.
 
FlyPNS1
Posts: 5258
Joined: Wed Dec 01, 1999 7:12 am

RE: Delta Airlines : Do Something On Economy Class!

Fri May 24, 2002 12:35 pm

I have to agree with Ana767 on this one. Though DL's pitch is about the same in coach as NW,CO,US,etc...the seats still have a cramped uncomfortable feeling that the others don't. Some of the 757's in particular are terrible.

As for food, I'd say that DL is ok. Nothing to write home about but no worse than the rest. Sadly, DL used to be known for serving some decent food in coach even after deregulation up until late 80's. However, Ron Allen's moronic 7.5 program really finished that off.
 
Boeingfan
Posts: 369
Joined: Thu Aug 30, 2001 1:47 am

RE: Delta Airlines : Do Something On Economy Class!

Fri May 24, 2002 1:36 pm

Well the fares are cheap for most of the passengers. Cost have increased. DL is just trying to maximise their thin margin for carrying pax from A to B.

DL is no worst or better than the other major US carriers. Their front cabin product is quite good. "Pay to play..."

Next time try "more room throughout coach" only on AmericanAirlines. There may be a premium for the room, but only small, for the space you get on American, min. 34" on any seat, any jet aircraft, any flight. There is a difference, try it and be pleasantly surprised! The Luxury Liners live up to their name, as with more leg room, you also get greater recline.

Enjoy the difference, fly AmericanAirlines. Bf

 
2cn
Posts: 632
Joined: Wed Aug 22, 2001 6:30 pm

RE: Delta Airlines : Do Something On Economy Class!

Fri May 24, 2002 3:18 pm

On the other hand, UA and NW have slimline seats that are just, IMO, more comfortable. While Delta's seats are straighter, United's and Northwest's are contoured and offer a more natural seating position.

Delta is introducing new slimline seats.. so they are catching up. The new seats are quite more comfortable- at least IMO- then the old coach seats, and do seem to give more support and more room.
 
keesje
Posts: 8590
Joined: Thu Apr 12, 2001 2:08 am

RE: Delta Airlines : Do Something On Economy Class!

Fri May 24, 2002 5:50 pm

There is a big difference because there is a big difference in price for one-6 thousand vs. 2 thousand on average. People in BusinessElite are paying for the better service. It is like saying why is there such a big difference between AA's International First and Economy, or BA's International First and Economy.

People who pay say $600 for a trip too/from Europe won't complain. It's the ones that paid a hell of a lot more, fly frequently and want to get some decent food/room/entertainment. IMO PTV is nice in case you want to choose yourself the movie you will see and/or you are not native English (language options).


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I think Delta is odd in only having a superior international business class and a bottom line economy class. Most airlines have 3/4 classes so more "what you pay is what you get" ISO the hell or the heaven Delta strategy.
"Never mistake motion for action." Ernest Hemingway
 
ZRH
Posts: 4371
Joined: Tue Nov 16, 1999 11:32 pm

RE: Delta Airlines : Do Something On Economy Class!

Fri May 24, 2002 7:39 pm

For me only seat pitch and width is important. For a good meal I go to restaurant and I don't fly for this. I don't need the IFE, I have my books to read. But when you don't have enough room, like it is in ALL economy classes, then the flight is not pleasant.
 
keesje
Posts: 8590
Joined: Thu Apr 12, 2001 2:08 am

RE: Delta Airlines : Do Something On Economy Class!

Fri May 24, 2002 10:08 pm

Delta 767-400's ; new seats with ptv control but no screen ?
very strange .. Did they sart improving but stop half way ?

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Photo © Ryan Gaddis


This is the first 767-400 featuring the new coach interior, which has a more narrow seat back and they have moved the remote for the TVs that will be installed in the coming months. I took a seat in one of the seats for a minute and was vey impressed by the increased leg room! I wouldn't mind spending a while on it!
"Never mistake motion for action." Ernest Hemingway
 
2cn
Posts: 632
Joined: Wed Aug 22, 2001 6:30 pm

RE: Delta Airlines : Do Something On Economy Class!

Sat May 25, 2002 5:42 am

Delta 767-400's ; new seats with ptv control but no screen ?
very strange .. Did they sart improving but stop half way ?


The ptv control was used for fleet comonality. Cheaper to use just one unit on the plane- since they are used in First class for the IFE system, and on all the Business Elite seats- then to have two differnt control units on a plane. I think the whole ptv issue was just a rumor started when they installed those units.
 
YoungDon
Posts: 495
Joined: Thu May 31, 2001 9:33 am

RE: Delta Airlines : Do Something On Economy Class!

Sat May 25, 2002 6:23 am

Since when did AA have A310's? Just playin...

Anyway, I've never had any problems with Delta and they are probably my 2nd favorite US airline behind NW. But I've never flown internationally with them. I only did domestic, and a good route for them, ATL-FLL on a 764. They have excellent service on this route. But on IAH-ATL, the 727 had a broken tray table at my seat, which made me highly pissed for a quick minute. But that's okay though, I really don't need enough to be happy. Isn't just the joy of flight enough to keep you in good spirits? (Don't sit around and think that what I just said wasn't absolute bull. Hehe.) Anyway, if you want room fly AA. They go almost everywhere anyway...
 
flpuck6
Posts: 2047
Joined: Fri Jun 11, 1999 12:32 am

RE: Delta Airlines : Do Something On Economy Class!

Sat May 25, 2002 9:41 am

I flew DL PVD-ATL-SLC-JAC r/t back in Dec.-Jan. Here is my trip report.
(757-763-EM2-763-MD88)

(Although, I know the beginning of this thread was for long haul economy, it still may be interesting to read.)

http://www.airliners.net/discussions/trip_reports/read.main/16372/6/

-Chris
Bonjour Chef!
 
airworthy
Posts: 752
Joined: Thu Nov 08, 2001 7:05 am

RE: Delta Airlines : Do Something On Economy Class!

Sat May 25, 2002 9:09 pm

Guys, I agree.

However, I think the old seats (MD-80) are *leaps and bounds* more comfortable than the newly redesigned ones found on newer 757s.

The headrests SUCK on the new slimline seats, and they sit so low to the ground there is no room underneath the seat in front of you to stretch out. Felt worse than charter.

Delta's "new" Coach -- Never Again!
 
airplanetire
Posts: 1783
Joined: Sun May 13, 2001 11:59 pm

RE: Delta Airlines : Do Something On Economy Class!

Sun May 26, 2002 2:32 am

I can partially agree that Delta needs to improve economy. On a domestic flight, the space is good enough, the food alright but good enough, and the entertainment isn't that good, but on a domestic flight, it can't be more than about 4 hours (unless you're going to Hawaii), so it doesn't need to be that good. The seats are very basic and have a somewhat bad shape to them. For international flights on Delta, I think it is pretty bad. I flew ATL-BRU and BRU-ATL on MD-11s in economy. They were more crammed, the seats still not that good, mediocre entertainment, okay food, and service that wasn't as good as domestic service. For a long flight, the same mediocreness that you get on domestic flights seems a lot worse because you have to endure it longer. At least the flight attendants are friendly.
 
Guest

RE: Delta Airlines : Do Something On Economy Class!

Sun May 26, 2002 3:38 am

>>There is a big difference because there is a big difference in price for one-6 thousand vs. 2 thousand on average. People in BusinessElite are paying for the better service. It is like saying why is there such a big difference between AA's International First and Economy, or BA's International First and Economy.<<

How many people actually pay full-fare for BizElite and how many are upgraded elite/employees?
 
Soku39
Posts: 1731
Joined: Fri Nov 03, 2000 7:16 am

RE: Delta Airlines : Do Something On Economy Class!

Sun May 26, 2002 4:25 am

I personally had no problem with Deltas coach class CLE-CVG-SFO (4hr on 757) and back. The food is just like all airline food (meager portions ok taste), and my 6'2" frame was just as cramped as on United or Conti. Those headphones that hang from your ears are extremely annoying thou.
The Ohio Player

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