I found this on the QF website, wasn't AN the first airline in Australia to introduce self service kiosk?
Qantas customers fly through check-in
Brisbane, 27 May 2002 :
In a first for Australia, Qantas customers will soon be able to check-in themselves and their baggage at state-of-the-art, self-service kiosks.
The new QuickCheck kiosks will be introduced from August 2002 at Sydney and Melbourne airports.
Qantas Executive General Manager Sales and Marketing John Borghetti said QuickCheck was a unique, easy to use system that would reduce check-in times to less than one minute.
"Customers will be able to use QuickCheck to check-in, view a map of the aircraft seating plan and select a seat," Mr Borghetti said.
"QuickCheck will be easily accessible, located in the departure area of the terminal, and kiosks for customers without baggage will also be located in Qantas Club lounges and close to CityFlyer departure gates."
Qantas customer service representatives will be on hand to assist customers with the new check-in system.
He said QuickCheck would soon be available at other Australian domestic airports.
"In the future, QuickCheck will allow customers to make a new booking, check-in for their return journey, update their Frequent Flyer details and book accommodation," Mr Borghetti said.
"Qantas already offers check in facilities at Cityflyer desks, Qantas Valet, Qantas Club lounges and at the departure gate, in addition to check-in counters."
* Qantas QuickCheck image available via email on request