Copied from a letter from CX's Operations Planning Department:
Once again we would like to offer you our profuse apologies for the disappointment and inconvenience people have been caused due to the suspension of our Manchester service.
As I am sure you will appreciate, due to the economic downturn and despite our efforts, we had not been able to achieve the level of custom required to make this service commercially viable recently and we had to make the very difficult decision of suspending this service. Unfortunately, for now my response to your query about a return is the same - we are constantly and actively evaluating the possibility of reinstating this service in the future, and your understanding in this matter is much appreciated.
However, we do continue to have the code-share service with British Airways between London and Manchester and I hope personally we will have the pleasure of welcoming you aboard one of these flights in the very near future.
Thankyou for sharing your very fair and balanced views with us and please rest assured that your valued comments have been forwarded to the manager of our Airline Planning department for future consideration.