The Guardian of the United Kingdom has announced the results of its annual travel survey.
God knows how they added the scores up.
Best Low Cost Airline - Total score of 5 291 8691
1) Go - 1 248 88.12
2) EZY - 1 704 87.98
3) Ryanair - 1 449 87.79
Best Leisure Airlines - Total score of 12 657 68.65
1) Singapore Airlines - 182 86.16
2) Emirates - 139 85.14
3) Thai International - 90 82.10
"Here, we publish the results - who our readers think are the best in the travel business. More than 15,500 people answered our questionnaire published in January. Readers were invited to rate the quality of service they received, under the headings you see on the right, by ticking one of four boxes - marked excellent, good, fair or poor. We scored these results from three to nought and then divided the total score by the number of coupons. This figure was then translated into a percentage; this system allowed us to compare small companies, assessed on fewer coupons, with bigger rivals."
Uhh yeah. Anyway, more info at the Guardian Unlimited website