i know that there has been a lot of LH bashin on this forum. i want to add an aspect to the discussion: more and more, the internet representation of a company adds value to the brand. now surf to lufthansa.com and be impressed how worn, amateurish, explicitly non-stylish this site looks. its confusing too, not too much software ergonomics though.
in my opinion, they need to fix it. what do you think? what would be a good model?