However, the service was really very basic. Food was borderline disgusting and skimpy.
Oh please! This is a complaint lobbed against almost every airline's food offering in Economy and is not in any way, shape, or form limited just to DL.
The seats were hard and had standard pitch and legroom.
Legroom of US carriers:
UA E+: 36"
UA E-: 31-32"
US: A330 (33-34") 767 (31")
Therefore, aside from AA, UA E+, and US A330s all other US carriers offering transatlantic service offer a seat-pitch identical to DLs. And, word from AA itself is that MRTC is under serious review and may be replaced. Why then should DL be singled out as having standard pitch?
Delta has nothing. It's coach product is little changed from the 1970's.
Again, this is a baseless and ridiculous statement. As Sean mentioned, DL has PTVs in its 777s. Furthermore, I refuse to believe that DLs coach product has remained little changed from the 70s. The fact is, all carriers have cut back on their coach service post-9/11 not just DL. My God, CO just announced that it will become the *ONLY* non-charter airline flying across the Atlantic to charge for alcoholic drinks. At least, drinks are still free on DL.
Hughes Airwest - Top Banana In The West