Posts: 1783
Joined: Sun May 13, 2001 11:59 pm

How Does Hapag Lloyd Work?

Sun Jun 23, 2002 3:55 am

The topic may sound stupid, but I don't know how Hapag Lloyd works. I tried to figure it out on their website, but I couldn't figure it out. Are they an airline that you book normal flights on, do you book vacation packages and then fly with them, or are they chartered by large groups, or all of those things? Which destinations do each aircraft type serve? Any info on anything about Hapag Lloyd would be appreciated. Thanks!
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RE: How Does Hapag Lloyd Work?

Sun Jun 23, 2002 4:23 am

Well, I´ll try to do my best to answer your questions:

There are actually two Hapag-Lloyd, the tourist and the logistic branch, both belonging to the Preussag Group, a former steel company which decided to enter the touristic market.

The logistic arm comprises the container line, associated businesses to the container shipping line, a forwarding company and a railway waggon provider.

The touristic group Hapag-Lloyd includes the airline Hapag-Lloyd and the cruise line Hapag-Lloyd. Both have been separated from the logistics company when Preussag bought them but as Hapag-lloyd is an established brand in Germany since the late 70ties there wasno reason to change this.

Inside Preussag the large vacation companies around TUI are vertically integrated with Hapag-Lloyd and the other airlines (Corsair, White Eagle Aviation, NEOS, Britannia) which means that you can but full vacation packages. Still you are able to purchase normal tickets, it is called "Einzelplatzverkauf". Most of the seats are sold with vacation packages, only 20% are only-flight tickets.

The HF (base HAJ) fleet comprises Boeing B737-500 and -800s with the -500s being leased out and A310-200s. All destinations are in in or near Europe, over-seas destinations such as Puerto Plata are no longer served as the A310-300s always had some problems getting there, especially during the summer as far as I know. However Preussag will start talks with Airbus and Boeing in fall this year about an 80-frames order to replace most of the current fleet, both narrow-body and wide-body.

Next thing going to happen is Preussag launching its own low-cost airline with Germania being the partner for this. Within 3 years they want to have up to 50 planes in the air.

Hope I´ve answered most of your questions

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RE: How Does Hapag Lloyd Work?

Sun Jun 23, 2002 4:49 am

Your question is not stupid at all. Vacation travel is booked differently in the USA and in Europe. In the US, you would book flights with an airline, then a hotel, maybe a car rental, etc. , or a through a travel agent, they would get a package prepared by a travel wholesaler/tour operator that would include these elements. Your flights would likely be on a major scheduled carrier.

Things are a bit different in Europe: of course, one could do exactly the same thing as described above......but for holidays to popular beach and sometimes ski resorts in Europe, it is far more effecient to take a package put together by a major travel operator. These huge companies charter aircraft, work with or own many hotels in the destination, have buses chartered for transfers, and have a staff of representatives at the destination to look after their clients. And, its much cheaper than you would imagine.

The pax generally does not chose flights, they chose a destination and a date. For example, to Gran Canaria from Amsterdam in the Winter, one can fly usually on Wednesday, Saturday, Sunday......the charter airlines may have up to 10 flights operating on any one of those days. You also select your hotel from a variety in the program and the duration of your stay. The travel agent calls the operator (frequently the travel agent is owned by one of the operators) and confirms you. The travel agent tells you who you are flying with, say Transavia leaving AMS at 600am on Wednesday, whatever date and returning at 200pm on the following Wednesday with Air Holland. Each organization has specified seats on each flight that they sell, and swap, among each other. Want to comeback on a Thursday? Forget it, not available. Rather fly with Air Berlin (yes, they operate out of AMS), sorry, there is not choice. All very different.

Thus, Hapag-Lloyd flights are booked and arranged by travel agents and these organizations, in general, and its not possible to call them up and book a flight. Sometimes, however, you can book just a flight on a charter carrier via an called, a "camping flight", meaning you need just the transportation and will probably camp out at the destination and do not need real life, you likely are staying with friends or have other arrangements.

Hope this helps.
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Joined: Sun May 13, 2001 11:59 pm

RE: How Does Hapag Lloyd Work?

Mon Jun 24, 2002 3:03 am

Thank you all very much! I really do appreciate your answers. I have another question. Are the flights scheduled by the charter airlines, and you just get the travel package and they put you on that flight, or do they make flights when the demand is there, maybe fly it once, and use different aircraft (like not a 738 every time, maybe a 738 once, then an A310 on the same flight 3 days later). Sorry if that is a little confusing, but I don't really know how else to word it.
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RE: How Does Hapag Lloyd Work?

Mon Jun 24, 2002 4:57 am

A lot of these charter flights are scheduled, but only on a seasonal base rather than year-round like a domestic flight FRA-HAM with LH, for example.
The equipment is usually planned for far in advance as these flights are chartered by tour operators and they can`t sell more seats than available (Keep in mid that you can`t sell more beds at a holiday destination than you have) but if necessary the equipment can change on very short notice.
If you take a look at a Condor or Hapag Lloyd timetable you will notice that most flights have a 4-digit-flightnumber and the first number usually stand for the day of the week when the flight is operated (1=Monday, 2=Tuesday,...), but exceptions exist.
Demand is actually lower than last year (thanky to 9/11) as a lot of charter flights (out of STR in this case) make a stop at another city in Germany enroute or the flights have already originated at another airport and pick-up only some more pax here.

Hope this helps,
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RE: How Does Hapag Lloyd Work?

Mon Jun 24, 2002 7:26 am

You can also just book a seat on most charter airlines, either from a travel agent or direct from the airline's sales centre. This is very good as charters serve alot of leisure destinations most scheduled airlines don't fly to.

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