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Nairobi Airways Strives to Improve Service Quality
New Vision (Kampala)
July 5, 2002
Posted to the web July 5, 2002
Kenya Airways has taken a steady path to improve the quality of their services by introducing a new international standard 216- seater aircraft.
The aircraft, Boeing 737-700 wingless series, was launched recently. It cruises the skies between Nairobi, and Johannesburg in South Africa.
"The new aircraft is absolutely relaxing and homely. It is faster, it has more baggage room, it is big and yet it consumes less fuel compared to our other aircrafts," Kenya Airways, Kampala sales executive, Robert Musoke, said on Monday.
He said the aircraft is called wingless, not because it has no wings, but because the wings are curved.
It also has radar transmitter television screens for every three seats on both sides of the corridor.
The screens show the take off time at the airport as well as at the destination.
Last week Kenya Airways flew a delegation of 17 tour and travel operators and corporate representatives from Uganda to Johannesburg to tour facilities that could be of interest to travellers. They had the opportunity to experience the 737-700 series.
"The aircraft gives the airline its real image. It puts them where they belong. I think the 737-700 is so far the best the airlines has on the skies," said Alexis Jubilee, a travel consultant in Kampala.
Officials said the aircraft flies from Nairobi to Johannesburg because it is a more competitive route. ENDS