Hi, i flew Air Sahara a couple weeks back, and it was the best flight i have ever experienced, in terms of service, comfort, and punctuality. It was an amazing flight, a lot better than BA regional, and British European, and Air France regional in terms of service, and i found the FA's much more friendly.
On the other hand, i also flew AI domestic GOI-BOM, and i have to say it was the worst flight i have ever experienced- at least as far as the FA's go.
The A310 was barely 1/3 full, i was assigned a window seat, and some guy came and sat by me, so i got up, and walked over to the female FA. I politely said excuse me twice, and she didnt hear me, so i touched her ever so slightly on her arm- she turned around, and shouted out 'Please dont touch'. She continued with what she was doing (which i will get back to in a minute). She then turned around and very impoliotely said 'What', i then apologised for 'toughing' her and then asked if i could sit at the back of the plane, and she said yeah.
Anyway just after take off, she came over and apologised to me- and what an apology at that!!!!! she said 'Sorry- you caught me at the wrong time, "I" was argueing with the passanger'.
I just laughed and said its ok!
She was sooooo rude!!!!! If i wanted to feel her up- i would have!!!! she wud have been lucky tho!!!
Anyway.... back to the subject
I agree that indian airlines in general can improve their all round standards, although, jet airways and air sahara, which are well known for their fantastic service and punctuality e.t.c, are well up there with the best.
The national airlines seem to be doing extremely badly, air india i know could do with a complete overhaul of everything!!!! and from what i hear indian airlines is nothing to party about, and nor is alliance air!
Privatisation is the way to go!!!!! And a relaxation of the employment laws!!! The least they could do is make an exception for a national airline, the national flag carrier!!!! If they r not gonna do the job well themselves, they should let someone else try!
A new private airline would be fantastic.
Saint Augustine- 'The world is a book and those who do not travel, read only 1 page'