flyingbronco05
Posts: 3484
Joined: Fri May 10, 2002 11:43 am

United Rounds Out E-ticketing With Delta Deal

Wed Jul 31, 2002 7:03 am

United rounds out e-ticketing with Delta deal

"ELK GROVE VILLAGE, Ill., July 30 (Reuters) - United Airlines and Delta Air lines, two of the top three U.S. air carriers, plan to issue electronic tickets that let passengers use just one ticket for a trip that includes flights on both airlines."

Anybody know why they teamed up?

More at: http://biz.yahoo.com/rc/020730/airlines_ual_ticketing_1.html
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jessman
Posts: 1457
Joined: Sun Jul 08, 2001 1:11 pm

RE: United Rounds Out E-ticketing With Delta Deal

Wed Jul 31, 2002 7:23 am

They team up in the hope of eventually eliminating paper tickets altoghether. Now in a situation where a flight cancels on one of the partners they can rebook you on the other just with an E-Ticket reissue.

Also; I would guess that UA was selected as the first partner for DL because as skymiles partners they already have limited direct access into each others computer reservation systems. That should help things.

My unsubstantiated guess is that the next interline E-Ticket partner for DL would be AA. DL already has a domestic code-share agreement with AA-Eagle at LAX, and those tickets have to be paper currently, and possibly a more expanded domestic codeshare with AA, With UA/US teamed up, why not DL/AA? Again, this is my guess, no information has been given to me about this.

After that I would imagine NW, since DL and NW both use Worldspan, so that shouldn't be too big of a problem. Then CO, since NW and CO have had interline E-Ticketing for years. Next, hopefully they could work something out with their international skyteam partners.
 
gr8slvrflt
Posts: 1443
Joined: Wed Jan 30, 2002 10:53 pm

RE: United Rounds Out E-ticketing With Delta Deal

Wed Jul 31, 2002 10:54 am

Delta does not use Worldspan even though it is a major owner of the system. Delta talked for years about converting to Worldspan, leading many Travel Agencies in Delta markets to switch but Delta never switched itself. It still uses Datas II.
I work for Southwest, but the views expressed are my own and do not necessarily represent those of Southwest.
 
jessman
Posts: 1457
Joined: Sun Jul 08, 2001 1:11 pm

RE: United Rounds Out E-ticketing With Delta Deal

Wed Jul 31, 2002 11:07 am

Delta uses Worldspan for international itinerary pricing and tax listing. Delta also has complete direct access to Worldspan, and as a res agent I can use deltamatic to input any worldspan format.
Admittedly they do indeed still use their in-house system for most aspects of their operation.