In Memory Of The AA And UA Flight Attendants

Thu Sep 12, 2002 6:54 am

Very little, if anything, was or has been written about the Flight Attendants
aboard the hijacked airliners on September 11, 2001. As a former Flight Attendant, I still feel sadness, sympathy and a profound sense of loss for these cabin crews and their families, as I'm sure all current and former Flight Attendants do. I wish I could have added something personal about each and every one of these men and women. However, I never knew them. Here are the complete crew listings for each of the four hijacked flights.

The Cabin Crew Of American Airlines, Flight 11

Barbara Arestegui
Jeffery Collman
Sara Low
Karen Martin
Kathleen Nicosia
Betty Ong
Jean Roger
Dianne Snyder
Madeline Sweeney

The Cabin Crew of Amercian Airlines, Flight 77

Michelle Heidenberger
Jennifer Lewis
Kenneth Lewis
Renee May

The Cabin Crew Of United Airlines, Flight 175

Robert Fangman
Amy Jarret
Amy King
Kathryn LaBorie
Alfred Marchand
Michael Tarrou
Alicia Titus

The Cabin Crew Of United Airlines, Flight 93

Lorraine G. Bay
Sandra Bradshaw
Wanda Green
Cee Cee Lyles
Deborah Welsh

Rest In Peace
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RE: In Memory Of The AA And UA Flight Attendants

Thu Sep 12, 2002 7:29 am

They deserve a 21 guy salute. As they always say in the military before such occuranses:
"Preeeeeeesent Arms!"
DC-10's Forever
"Traveling light is the only way to fly" - Eric Clapton
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RE: In Memory Of The AA And UA Flight Attendants

Thu Sep 12, 2002 7:33 am

Very nice gesture.
Rest In Peace to all of the cabin crew and flight crew of the aircraft hijacked on September 11th 2001.
Fly the Flag!!!!
America West
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RE: In Memory Of The AA And UA Flight Attendants

Thu Sep 12, 2002 8:02 am

Here are the biographies for the entire crew of flight 93.

They're under "The Crew" on the left side of the page.
America West
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RE: In Memory Of The AA And UA Flight Attendants

Thu Sep 12, 2002 8:03 am

On the right side of the page. Sorry.
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RE: In Memory Of The AA And UA Flight Attendants

Thu Sep 12, 2002 9:25 am

If anyone cares to, please visit This site has devoted much more to the front and back end of those fatal flights on Sept 11th than any media has.

I am saddened that with all the media coverage, only passengers were mentioned. Not once today did I hear about, read about, or see family members of the crews interviewed. Every one else was made a hero. With all due respect to every one else that perished, I would have hoped the crew would have been held in as high regard as the firefighters etc.

It would certainly be nice to see a memorial devoted strictly to the crew of all the flights. And, if there is not going to be one, how about we all put our heads together and campaign to have one?


RE: In Memory Of The AA And UA Flight Attendants

Fri Sep 13, 2002 12:23 am

Rootsgril, I absolutely agree that there should be a memorial strictly for the crews of the UA and AA flights. Although I'm sure borth Amercian and United have created their own memorials, one would assume. But in terms of a more public memorial, I quite agree. Thanks very much for the link to And thanks to AmericaWest for the link he

The following was taken from ABC News. It outlines the courage and professionalism displayed by Flight Attendants Amy (Madeline) Sweeney, Betty Ong, and indeed all the cabin crew aboard Amercian Airlines, Flight 11.

Flight 11 Cabin Crew Sent Key Details Before Flight Hit The WTC

"Listen, and listen to me very carefully. I'm on Flight 11. The airplane has been hijacked," said the voice on the other end. The caller was Amy Sweeney, a flight attendant on board American Airlines Flight 11, which had just been hijacked on its way from Boston to Los Angeles. Over the next 25 minutes, Sweeney, a 13-year veteran with the airline, calmly relayed information to Woodward that would later be crucial in helping the FBI identify the men who hijacked the plane and flew it into the north tower of the World Trade Center. Another flight attendant, Betty Ong, who had been with American Airlines for 14 years, also called colleagues on the ground. Seat Numbers Identified Hijackers Flight 11 had taken off from Boston's Logan Airport at 7:59 a.m., with a light load of 81 passengers.

There were 11 crew on board: a captain, a first officer, and nine flight attendants. A few minutes into the flight, five men got up from their seats and made their way to the cockpit, soon taking control of the plane. Sweeney and Ong were in the coach section of the plane. Using crew telephones, they made the calls to their colleagues on the ground, Sweeney to Woodward, a flight services manager at Logan Airport, and Ong to the airline's reservations line. Woodward said Sweeney spoke "very, very calmly... in a way which was quick but calm." She gave him the seat numbers for four of the five hijackers, allowing airline staff to pull up their names, phone numbers, addresses — and even credit card numbers — on the reservations computer. One of the names that came up was Mohamed Atta, the man the FBI would later identify as the leader of all 19 of the Sept. 11 hijackers. Sweeney told Woodward the hijackers seemed to be of Middle Eastern descent and said they had gone into the cockpit with a bomb with yellow wires attached. She said they had stabbed the two first-class flight attendants, Barbara Arestegui and Karen Martin, whose station at the front of the plane likely made them the first crew members to confront the hijackers. She said they had also slashed the throat of a business class passenger, who was bleeding severely. The flight attendants gave the injured people oxygen, and made an announcement over the PA system asking if there was a doctor or nurse on board. Sweeney told Woodward the passengers in the coach section were calm and that they believed there was some type of medical emergency at the front of the plane.

Flight Attendant Betty Ong's call came through to Vanessa Minter, an agent at the airline's reservation center in Raleigh, N.C. Minter conferenced in Nydia Gonzales, whose responsibilities include dealing with security issues. Ong told the two women the hijackers had sprayed something in the first-class cabin to keep people out of the front of the plane. The two women could hear that other flight attendants were going back and forth in the coach section to relay information to Ong. "There was total teamwork," said Gonzales. Ong said the hijackers had not made any demands. The first four minutes of Ong's call were recorded, but the FBI has not released the tape to the public. Sweeney's phone call was not recorded, but Woodward took notes that would later become crucial to the FBI's investigation. Without Sweeney's calm reporting, the plane might have crashed with no one certain the man in charge was tied to al Qaeda. 'Rapid Descent' About 15 minutes after the women first called, the plane suddenly lurched, tilting all the way to one side, then becoming horizontal again. Ong said the plane was flying erratically, and Sweeney said it had begun a rapid descent. "For a flight attendant to say rapid descent, it's rapid and it's quick. We don't use those terms very loosely," said Woodward. They were now nearing New York and the World Trade Center, but on board the plane it was quiet. "You didn't hear hysteria in the background. You didn't hear people screaming," said Minter. Woodward asked Sweeney to look out of the window and see if she could tell what was going on. "I see the water. I see the buildings. I see buildings," she told him. On the line to Raleigh, Ong said over and over again, "Pray for us. Pray for us." Gonzales and Minter assured her they were praying. Sweeney told Woodward the plane was flying very low. Then, he said, "She took a very slow, deep breath and then just said, 'Oh, my God!' Very slowly, very calmly, very quietly. It wasn't in panic." Those were the last words Woodward heard. "Seconds later," he said, "there was a very, very loud static on the other end."

While Woodward was still holding the telephone, hoping Sweeney would come through, his operational manager came into the room and said that a plane had just crashed into the World Trade Center. Woodward did not make the connection immediately. "I almost at that point said, 'Not now, we have a serious situation here,'" he said. But moments later, he realized that Sweeney's flight was the one that hit the World Trade Center.

The ground staff who spoke to the two flight attendants were astonished by their professionalism and courage. Gonzales and Minter said Ong showed no fear at all during the 25-minute conversation. "It was never about 'Help me, pray for me,'" said Gonzales. "It was about 'Pray for us, help us.' That's a totally selfless person." A Madeline "Amy" Sweeney Memorial Golf Classic to benefit the families of Sept. 11, 2001 will be held on Friday, Sept. 20 and Saturday, Sept. 21, 2002 in Lynnfield, Mass. The proceeds will go to families being assisted by the Massachusetts 9/11 Fund, Inc. ( For more information, please contact The Madeline A. Sweeney Foundation at 978-688-4292 or via email at

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RE: In Memory Of The AA And UA Flight Attendants

Fri Sep 13, 2002 3:50 am

Thank you for sharing this story with us.
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RE: In Memory Of The AA And UA Flight Attendants

Fri Sep 13, 2002 4:00 am

There was (im not sure if it's still there) a beautiful and very moving memorial employees of AA and UAL had put up in the esplanade/Robert F. Wagner park a block from the WTC site near the Embassy (or Wyndam?) hotel in Battery Park. It was very large and drew huge crowds, when I was there (two weeks after 9-11) there were crews in and out of uniform visiting.

That park is one of the best kept secrets of NYC, it runs along the Hudson from Stuyvesent high school to Battery Park. A beautiful setting, and a perfect place for a memorial .
Eastern Air lines flt # 701, EWR-MCO Boeing 757
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RE: In Memory Of The AA And UA Flight Attendants

Fri Sep 13, 2002 6:03 am

STT757, thank you for providing this info as I am planning to visit New York in October during my vacation. I will be sure to take some time to visit this memorial. Thanks again.

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