Cmon QF fans,
Give us the latest marketing spin/litany of excuses for the deplorable catering in Y class. Can't wait for the next spin, "You now get 33% more food for your money in Economy Class, Qantas feeds you more" - instead of 3 fingersized breadsticks with that mud they call guacamole dip, you'll get 4
Some of the offerings between BNE-MEL are really poor, the above catering I'd expect on a CBR-SYD or something like that.
I pity anyone who pays full fare.
Next thing I'll hear is that AN collapsed because its catering was too generous.
There's no doubt QF is a well run ship, and had a good deal more business acumen than at AN. However, as a passenger (and you seem to note that AN did better generally in customer satisfaction whether that be reading frequent traveller forums, talking with people, or "surveys"/awards), QF lacked that sparkled that more AN staff had.
AN staff weren't perfect, but they generally gave better service in my opinion. They seemed to be a warmer bunch overall than their counterparts at QF. Of course there are good people at QF as well, but overall they seemed less impressive to me. From what I read and hear, many seemed to think that way too.
Notice how those aviation jokes tended to poke fun at QF's service, not at AN? It can't be that all those joke writers were pro AN.