Do you have the name of that Aviance person. My g/f works for them on the SQ contract at LHR, also my mates wife works on the SQ ticket desk. Also in reply to your earlier post, VS only just have enough staff to cope with our own operation, but it would be good if we did eventually take on SQ too.
In T1 Aviance handle Bmi's loading and pushback.
In T2 they have Iberia for check-in, loading, pushback and dispatch.
In T3 they do SQ check-in, loading, pushback and dispatch. Also do loading and pushback for SAS, CX tows to/from Bmi hanger, Sudan Airways - everything, Turkmenistan - everything and Biman - everything.
"She Rolls, 45 knots, 90, 135, nose comes up to 20 degrees, she's airborne - She flies, Concorde Flies"