tguman
Posts: 380
Joined: Sun Apr 29, 2001 11:47 pm

Service On Northwest?

Mon Nov 18, 2002 1:35 pm

What's the service like on Northwest Airlines. I am flying on them December 13th from YWG (Winnepeg) to DCA. I will be on a DC 9-51 and an Airbus A320. what should i expect? very little or decent?
TGUman from Manitoba.
Life is a Mine Field.
 
CMK10
Posts: 1826
Joined: Sat Feb 28, 2004 10:56 am

RE: Service On Northwest?

Mon Nov 18, 2002 1:36 pm

There have been a lot of similar questions, use the search feature and you should find everything you need to know.
DC-10's Forever
"Traveling light is the only way to fly" - Eric Clapton
 
YVR74
Posts: 139
Joined: Fri Sep 13, 2002 3:38 am

RE: Service On Northwest?

Mon Nov 18, 2002 7:36 pm

In short, and in spite of everyone's prejudices towards or against any particular airline, you will find Northwest's service at par with any other US carrier's North American service.

When I was younger and living near Memphis, a hub for Northwest, I used to avoid flying them and used other carriers because I enjoyed layovers at other cities in lieu of non-stop flights and I didn't like flying in the DC9 when I knew at DFW or ATL I could often connect to a widebody.

Now that the novelty of flying has worn off and I am more interested in getting to a destination as efficiently and economically as possible, I choose the cheapest and most direct carrier. This has put me on Northwest Airlines various times, and although I've never had an exceptionally outstanding experience, I have always enjoyed flying with them.

I have flown Northwest A320s several times from YVR to MSP and have found them to be enjoyable flights, especially if you can get an exit row.

While it is true that Northwest's DC-9s are old aircraft, quite obviously so from the perspective of a passenger looking around the cabin, I now actually enjoy flying them. Boarding and deplaning is quick due to their smaller passenger capacity. As was mentioned, the very fact that they are an aircraft with their hey day in an earlier era can make them an interesting change from the modern aircraft interiors of today, and finally if you are lucky, at some places (Memphis, for example) it is cool to experience power-back from the gate using thrust reverse instead of being pushed back with a tug.

As far as inflight service, expect average. Some people may post and vehemently disagree with me, but passenger service really only begins to make a big difference when you begin trans-oceanic and long-haul flights. With any airline, some people have great experiences, others have horrendous experiences; but in the final analysis they usually end up average regardless of carrier when you are flying from 1 to 3 hour flights from point A to point B in North America.

It's been quite awhile since I've been to DC. I am a bit envious of you. Have a great trip!
 
azo
Posts: 648
Joined: Thu Jun 20, 2002 9:59 am

RE: Service On Northwest?

Tue Nov 19, 2002 1:32 am

I agree totally with Yvr74. For such short flights, you can't really expect that much and NWA is no different IMO than other majors.

I also happen to like the DC-9 because of its size and the fact that the plane seats 2x3. But then again I am small (5'7") so the room doesn't bother me. For a bigger person it might be a bit more cramped.
Kalamazoozoozoozoozoozoozoo
 
azjubilee
Posts: 3399
Joined: Sat Apr 29, 2000 5:26 am

RE: Service On Northwest?

Tue Nov 19, 2002 2:47 am

"While it is true that Northwest's DC-9s are old aircraft, quite obviously so from the perspective of a passenger looking around the cabin..."

The cabins have been refurbished completely. Everything that the passenger sees was brand new and since NW maintains their planes exceptionally, they still look like new. In fact, the 757 fleet, a much younger fleet has older interiors. Same is true for some of the older 320s... unless you actually find out how old the airplane is, one would never know just by looking.


AZJ
 
ContinentalFan
Posts: 343
Joined: Wed Nov 01, 2000 2:47 am

RE: Service On Northwest?

Tue Nov 19, 2002 2:58 am

I agree... I fly on NWA a lot, and their DC-9s have the nicest interiors in general of any of the narrowbodies. Bright and airy. The Airbuses are a little too beige for my tastes  Smile/happy/getting dizzy
 
YVR74
Posts: 139
Joined: Fri Sep 13, 2002 3:38 am

RE: Service On Northwest?

Tue Nov 19, 2002 4:08 am

I stand corrected. It has been a few years since I have flown on a DC-9 with Northwest. It looks as if I gave out some out of date information. My apologies.

Cheers
 
tguman
Posts: 380
Joined: Sun Apr 29, 2001 11:47 pm

RE: Service On Northwest?

Tue Nov 19, 2002 5:16 am

Thank you for your responses. I can't wait to get going on the 13th.
TGUman from Manitoba.
Life is a Mine Field.
 
JBLUA320
Posts: 2997
Joined: Mon May 27, 2002 8:51 am

RE: Service On Northwest?

Tue Nov 19, 2002 7:20 am

I just got back from an NW longhaul of sorts and I wrote a trip report about it.

You can search for it in the Trip Reports forum. NW was EXCELLENT and I think you will enjoy your flight.

JBLU
 
BH346
Posts: 3164
Joined: Mon Jan 31, 2000 5:50 am

RE: Service On Northwest?

Tue Nov 19, 2002 7:29 am

I flew Northwest this summer to Osaka. Although I found the service on the trasnoceanic flights disappointing, the shorter flights are on par. Can't really expect much in service on shorter flights. They do a good job getting you to your destination. I've flown many segments with them over the past years and I haven't had a major delay on a domestic flight. One of the aircraft I flew on was a DC-9-51 from Kansas City to Detroit and the interior was really nice for an older aircraft. The 1 1/2 hour flight was pleasant. Hope you have a nice trip.
Northwest Airlines - Some People Just Know How to Fly
 
tguman
Posts: 380
Joined: Sun Apr 29, 2001 11:47 pm

RE: Service On Northwest?

Tue Nov 19, 2002 8:51 am

Just so i don't look like i am expecting something grand, but I am asking is there minimal service or is it just flying you from one place to another. All I want to know is if i will get a small snack.
TGUman
Life is a Mine Field.
 
azo
Posts: 648
Joined: Thu Jun 20, 2002 9:59 am

RE: Service On Northwest?

Tue Nov 19, 2002 10:10 am

Usual drink service, pretzels and possibly a couple cookies AFAIK.
Kalamazoozoozoozoozoozoozoo
 
tguman
Posts: 380
Joined: Sun Apr 29, 2001 11:47 pm

RE: Service On Northwest?

Tue Nov 19, 2002 11:11 am

Awesome!
(I better write more or i'll get a nasty message when trying to post)
TGUman from Manitoba.
Life is a Mine Field.
 
Guest

RE: Service On Northwest?

Tue Nov 19, 2002 1:10 pm

While the food is usually terrible, the friendliness of the crew is of the highest level. The ground agents are also very cooperative and friendly.
 
ariegel
Posts: 102
Joined: Tue Sep 18, 2001 2:04 am

RE: Service On Northwest?

Tue Nov 19, 2002 1:52 pm

One word.. Spinzels! Anyone who flies NWA regularly will know what I mean...  Smile
 
BH346
Posts: 3164
Joined: Mon Jan 31, 2000 5:50 am

RE: Service On Northwest?

Tue Nov 19, 2002 2:01 pm

Ah yes, the Spinzels! They're really good, but unfortunately they seem to come in such tiny packs. For the average snack service, expect spinzels or something similar to that with a bag or two of peanuts and the usual beverages.
(Spinzels are small buttery pretzel twists)
Northwest Airlines - Some People Just Know How to Fly
 
User avatar
OzarkD9S
Posts: 4763
Joined: Tue Oct 23, 2001 2:31 am

RE: Service On Northwest?

Tue Nov 19, 2002 2:05 pm

I just got back from an STL-MEM-IAH-TUS-IAH-MEM-STL trip earlier this month. Took advantage of the extra FF miles by taking the extra segments and the NW/CO alliance. Got to fly on 4 airlines I've never flown, Northwest, Mesaba, ExpressJet and Continental, as well as two aircraft I've never flown on, the Avro and ERJ-45. Added bonus: the STL-MEM segment was a DC-9-30, my all time-favorite aircraft. The service on all segments was more than acceptable, the ERJ from MEM-IAH seemed to have a really hard seat cushion, but that was the only complaint I had. Based on my experience, not to mention all the FF miles I got, the NW/CO and perhaps soon to be DL alliance will be my first choice for future air travel. Have a great trip!
Coast to Coast and Border to Border, Ozark Flies YOUR Way!
 
VonRichtofen
Posts: 4262
Joined: Sun Nov 05, 2000 3:10 am

RE: Service On Northwest?

Tue Nov 19, 2002 2:07 pm

I'm glad I saw this thread. On Wednesday I'll be flying from YYC to MSP, then MSP to Tokyo NRT. Then from NRT to Kaohsiung Taiwan (KHH). All on Northwest Airlines. What kind of IFE should I expect? From MSP to NRT I'll be on a 744.

Kris
from YYC
 
MSPMAN
Posts: 168
Joined: Mon Aug 28, 2000 1:22 pm

RE: Service On Northwest?

Tue Nov 19, 2002 3:12 pm

Well, I fly Northwest a lot between GRR and MSP since I started college here in GR. I find Northwest to be pleasant and nice. All of my flights have been good. I will be flying to MSP from GRR a week from Wendesday to go home for thanksgiving.