Boeing757/767
Topic Author
Posts: 2179
Joined: Tue Jun 29, 1999 11:05 pm

Observations From A Southwest Newbie

Wed Nov 03, 1999 6:55 am

Southwest Airlines started service Sunday here at Hartford (BDL). Given the latest topics about WN, I decided to check out the action at the gate on their first day here. Granted, I didn't fly them -- yet -- but my experience at the gate was telling:

-- The gates were packed on the first day of operation
-- There was little confusion about the boarding process
-- Employees were having a lot of fun
-- Passengers were smiling
-- Turnarounds were very efficient
-- Flights left right on time

Why can't all airlines be like this?
Free-thinking, left-leaning secularist
 
AC_A340
Posts: 2196
Joined: Wed Sep 08, 1999 12:01 pm

RE: Observations From A Southwest Newbie

Wed Nov 03, 1999 7:20 am

Your saying you want packed gates, no assigned seating and if you get there late, you get a middle seat. You can't really want that do you?
 
Boeing757/767
Topic Author
Posts: 2179
Joined: Tue Jun 29, 1999 11:05 pm

RE: Observations From A Southwest Newbie

Wed Nov 03, 1999 7:39 am

Let me clarify, AC_A340. I was speaking not as a passenger but as someone who wants to see business thrive, for the airline industry in general and my airport.

I'm just saying it was a good launch at this new destination.

I may have a different viewpoint once I fly!
Free-thinking, left-leaning secularist
 
AC_A340
Posts: 2196
Joined: Wed Sep 08, 1999 12:01 pm

RE: Observations From A Southwest Newbie

Wed Nov 03, 1999 10:01 am

Sorry I was kind of rude there. I have never flown on SWA, but I go by what I here from these guys/girls in here. I love it when an airline starts service to a new city, it makes you feel so much more important in the global world. Best of luck SWA and have a nice flight.  

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