zrs70
Posts: 3330
Joined: Sun Dec 10, 2000 4:08 am

Survey: What Do You Do At Check In

Wed Dec 25, 2002 5:28 am

a) Wait at the front of the line until you are called to a specific agent?
b) Go to the agent's counter as soon as another passenger leaves?
c) Use the easy-check in machine?
d) Use internet check in?


When I need to check in at the counter, I am an "A" person. I find that the agent is often still busy finalizing a previous record after that passenger leaves, so approaching that counter space can be annoying. Or perhaps that agent is about to leave the space, for break or for a meeting or whatever.

Otherwise, I use easy-check in.
17 year airliners.net vet! 2000-2016
 
Guest

RE: Survey: What Do You Do At Check In

Wed Dec 25, 2002 5:30 am

I stand in the first class line due to elite status and always wait until called forward because often one of the coach agents will call FC line folks forward instead of those in the main line.

If not checking baggage, I use the e-ticket machines where available (all the time at STL).
 
Sabena332
Posts: 14938
Joined: Wed May 09, 2001 3:57 am

RE: Survey: What Do You Do At Check In

Wed Dec 25, 2002 5:56 am

When I am flying within Germany or within Europe:

c) Use the easy-check in machine

when I am flying intercontinental:

b) Go to the agent's counter as soon as another passenger leaves?

The risk to get a bad seat when using the easy check in machine is to high, especially on long flights. A few month ago I used the easy check in machine and I choose a window seat but I got a middle seat. Good that it was only on a flight from DTM to FRA (45 minutes), imagine the same would happen on a 12 hour intercontinental flight.

Patrick
NZ1's mother is a disgusting crack-whore and his father is a worthless alcoholic!
 
Guest

RE: Survey: What Do You Do At Check In

Wed Dec 25, 2002 6:11 am

I hate it when passengers approach the counter before they are called up to it. Say I just sold a ticket to the passenger I just helped well I am gonna have to do some paper work before I can help the next person, if you come up before I am ready your gonna wait. Just wait until your called to the counter.
 
CMK10
Posts: 1826
Joined: Sat Feb 28, 2004 10:56 am

RE: Survey: What Do You Do At Check In

Wed Dec 25, 2002 6:24 am

I wait in the elite line until I'm called up because I've been too dumb to use e-tickets and those funky machines. But the next flight I'll be taking solo (LGA-DFW-PHX) I'll use the machines.
DC-10's Forever
"Traveling light is the only way to fly" - Eric Clapton
 
flpuck6
Posts: 2047
Joined: Fri Jun 11, 1999 12:32 am

RE: Survey: What Do You Do At Check In

Wed Dec 25, 2002 7:08 am

Because I work in the industry, when I travel, I prefer to be courteous and WAIT until I am called up.

When I travel intercontinental, however, and I have an e-ticket, I head straight for the self-check-in kiosks and then, if I have to, wait in line to get my bag tag. If no line for the bag tag, I will approach the appropriate counter right away.

-Chris
Bonjour Chef!
 
sushka
Posts: 4657
Joined: Thu Nov 18, 1999 12:33 am

RE: Survey: What Do You Do At Check In

Wed Dec 25, 2002 7:17 am

Most of the time I stand in line. That way I can get some luggage tags.  Big thumbs up
Pershoyu Spravoyu Litaki!
 
SIA fan
Posts: 715
Joined: Sat Aug 26, 2000 11:56 pm

RE: Survey: What Do You Do At Check In

Wed Dec 25, 2002 8:28 am

(a) when (c) is not available otherwise (c)
SQ*G BD*S
 
tpowaleny
Posts: 98
Joined: Sun Sep 15, 2002 10:54 am

RE: Survey: What Do You Do At Check In

Fri Dec 27, 2002 2:06 pm

I typically use a kiosk because of the bonus miles on US (which not sure if they even have anymore...) If I'm at an airport without a kiosk I wait for a call from an agent...

I would do a web check-in provided there were bonus miles, if none, it's not the same. I need a "real" ticket, not something printed out of my crappy Epson.
 
trickijedi
Posts: 3201
Joined: Sun May 13, 2001 4:35 pm

RE: Survey: What Do You Do At Check In

Fri Dec 27, 2002 3:07 pm

Whenever I fly domestic I try to use the self-check-in machines where available for:
-convenience
-bonus miles

When I fly international I wait in line until I'm called. I do this whenever I'm in line anywhere anyway (ie. bank, post office, etc.)
Its better to be on the ground wishing you were in the air than be in the air wishing you were on the ground. Fly safe!
 
B747-437B
Posts: 8777
Joined: Thu May 30, 2002 6:54 am

RE: Survey: What Do You Do At Check In

Fri Dec 27, 2002 9:13 pm

It all depends how much time I have to spare. If I am running late, I have usually checked in online and go straight to the gate. If I have time to spare, I will usually go to the counter to checkin with an agent. I'm elite on pretty much every airline I fly, but I find that in most cases it is quicker to use the regular desks rather than the Elite lines.
"The A340-300 may boast a long range, but the A340 is underpowered" -- Robert Milton, CEO - Air Canada
 
kl713
Posts: 748
Joined: Sat Aug 04, 2001 2:48 am

RE: Survey: What Do You Do At Check In

Sat Dec 28, 2002 2:58 am

In case of short-haul flights, and there is the possibility for E Check-in I am a C man definitely....

In case of long-haul flights.....B
732 733 734 73G 738 739 742 743 744 752 763 77E 773 77W 319 320 332 333 343 388 M11 146 DH4
 
A330_DTW
Posts: 357
Joined: Thu Sep 28, 2000 9:29 am

RE: Survey: What Do You Do At Check In

Sat Dec 28, 2002 3:05 am

I work in the industry, too, and wait till I'm called when traveling non-rev, when at the bank, the post office, or anywhere else where there are multiple agents/employees to assist customers. I find it rude and annoying to just walk up to someone "who isn't busy" because I don't know if they're finishing up with their last customer or not.

While checking in at CUN a year or so ago, I was standing in line to check-in and a customer walked away from an agent. I was next in line, but was waiting for her (or another agent) to call me. Then I heard this little punk behind me say, "Come on, let's go!" So I turned around and said, "Look, asshole, I'm waiting until she calls me." Several people behind him laughed and clapped because he had been really annoying while standing in line. I mean, come on, it's Mexico and things are much more laid back and no one is in a hurry but the creep who was behind me.
 
Guest

RE: Survey: What Do You Do At Check In

Sat Dec 28, 2002 3:17 am

Dumb question for you all. I fly BA often BOS/EWR to LHR. Now, I always wait in the lines. What is this e-check in? Can I check in via the internet? what are the check in machines? Keep in mind my wife ALWAYS has 2 bags to check. Thanks!
 
jrlander
Posts: 1025
Joined: Wed Aug 11, 1999 3:47 am

RE: Survey: What Do You Do At Check In

Sat Dec 28, 2002 4:46 am

Most of my flying is non-revenue flying. Delta allows non-revenue passengers to check-in via the kiosk for domestic flights, and to check begs there as well. It's great! I also use the kiosk when I'm flying domestically on a normal e-ticket.

The only times I go to the counter are when I'm either travelling with my cat or flying internationally, whether non-revving or not. And I always wait until I'm called.
 
Britair
Posts: 900
Joined: Fri Aug 27, 1999 3:50 am

RE: Survey: What Do You Do At Check In

Sat Dec 28, 2002 5:07 am

Hi Legalman, Here is some handy info for you from www.ba.com:

"Self-Service Check-in Machines
Avoid the queues with our Self-Service Check-in machines.
Located near the check-in area, Self Service Check-in Machines allow you to check-in for your flight if you have an ATB ticket (cardboard ticket with magnetic stripe on the back), or e-ticket. You may also change your seat if availability allows. The "How to check-in" section of this web site contains more information about the different ways to use the Self-Service Check-in machine.
Let us take you through the Self-Service Check-in process step-by-step and you'll see how easy it is to get through the Terminal and onto the plane."

In the USA we only have the SelfService machines at JFK only.

There is a really good demo you can run. To launch the demonstration go to...

http://www.britishairways.com/travel/sscheckin/public/en_gb

I have used the machines myself and love it!! Super quick and fun!

Cheers  Smile

 
avroarrow
Posts: 804
Joined: Wed Sep 19, 2001 10:40 am

RE: Survey: What Do You Do At Check In

Sat Dec 28, 2002 5:50 am

When flying AC/United codeshare I always use the automated kiosks, never had any problems baggage or otherwise. I have used Westjets self serve kiosks once only due to them not being able to deal with baggage via a self serve check in. When I do wait in line I always wait till I'm called. (Just like a good dog.)  Smile/happy/getting dizzy
Give me a mile of road and I can take you a mile. Give me a mile of runway and I can show you the world.