"GlobeGround North America, Ex- Hudson General groundhandles Air Canada and Tango in LAS. We are completely trained in Air Canada procedures and check in is done through Res III system. Missing bags are handled through Air Canada' Worldtracer. Air Canada has signage behind the counters and the passenger really does not know that we are not AC employees. Our station has a very good reputation in the system."
Mr. Lasbagman, I should have rephrased that statement I made in reference to Hudson General. I find myself guilty of sometimes not reviewing and revising ideas and thoughts I write. By no means did I mean to imply any negativity, lack of professionalism or skills on the part of your company. My firm (world corporate meeting/event planning) has utilized the Hudson General team at YYZ-Pearson on several occasions for aircraft/flights our company has chartered for our clients. We were more than satisfied with the H.G. team each time. They never let us down, and went beyond the call of duty each flight. I had no idea GlobeGround-NA handled AC/Tango ops in LAS. I learn something new every day. Grazi Tanto for the info!
"This time in the airline industry is turbulent with changes everyday. I came from PSA AIrlines AND am Ex Canadian Airlines, so I do feel for the AC employees."
Indeed, these are exceedingly turbulent times for the aviation industry, no doubt about that. And the turbulence has only really just begun. We are going to witness future severe changes in the Canadian aviation sector, the likes of which we never would have imagined. Our firm has very strong ties to Air Canada, as we have a long standing contract with them for our client base.
If I have painted AC as the perpetual "bad guy" and "rotten tomato"
here, than I apologize profusely. I spoke of the CP group perspective in all this and I do not retract anything I wrote. These men and women HAVE travelled a long and bumpy road, and their indoctrination into the AC fold was one of
coldness, anger and ill-treatment thrust upon them by many AC staff. I said MANY, not ALL, as both AC and CP groups contained/contain members who really wish to work together in harmony. Yes, it does indeed take "two to Tango", and the ex-CP group has more than its share of members who would not bury the proverbial hatchet, focus on an Air Canada of the 21rst century, and strive for "line unity" across the board. However, as I stated in earlier replies to this topic, many (not all) AC employees did not exactly help the situation by displaying rude and cruel behaviour towards many of the ex-CP group.
But then, what is the root cause of all of this? Where does one find the source of the turbulence? It is NOT the AC employees who I fault for the absolute mess AC finds itself in today (and I dare anyone here to tell me $12 Billion of debt-and climbing; low-cost brand names that dilute and eventually destroy the word "Canada" in "Air Canada"). It is NOT the AC groups AND ex-CP groups I totally blame for the "battles" and tension between the two camps. I shamelessly point my finger towards the executive offices of Air Canada - YUL, and ESPECIALLY at Robert Milton and his ill-advised and inept board.
Robert Milton, in my opinion, is a narrow-minded, shrewd (for his own advancement and ego only) and utterly close-minded man who, as an American, could not, and cannot even begin to acknowledge, decipher,
assess and comprehend the nationalistic "body politic" of the Canadian
environment, and especially the Canadian work ethic. Here is a man who is,
in my opinion, NOT smart, but sly, and therein lies the difference re the running of Air Canada. Here is a man who came into the AC fold with absolutely NO idea as to what constitutes the "Canada" in "Air Canada". He thinks inside "the American box" and never changed hats to adapt to overseeing and running a Canadian airline. He views the company as a potential pseudo American corporate machine (a Canadian AND American flag on the fuselage at door IL of A320's and other airbus aircraft flying the trans-border routes!), and has displayed time and time again that he could not give a rats ASS about the Air Canada employees, and that now extends to the ex-CP group, who, if under positive and effective leadership, should and must recognize themselves as members of the "Air Canada" team.
As I have said before, and shall state once again, this "battle" between the two camps stems back long before 1999. When I was growing up, the contempt and brutal sense of competition between Air Canada and CPAir
was intense, and was not helped at all by the pig-headed fossils on Parliament Hill in Ottawa, who lavished and nurtured their "crown corporation carrier" and
virtually ignored, or deliberately thwarted any desire on CP's part to grow and
flourish in the Canadian market and beyond. Not that Parliament Hill ever could see far enough to know there was a Canada beyond the western border of
Ontario to begin with.
What does this have to do with Robert Milton (and Ottawa) in regards to the Air Canada of 1999 and now 2003? A lot. HAD Robert Milton and his board of merry-men carefully and thoughtfully studied the history of Air Canada and Canadi>n Airlines International respectively through the decades before purchasing CP; HAD Ottawa realized the severe implications of integrating two work-forces that, for the most part, harboured severe contempt for one another (and if Ottawa was ignorant of the fact of the "two camp" situation
that existed between AC and CP in 1999, then that in and of itself is a frightening thought to ponder);HAD Milton and the board any sense of foresight and industry trend progressions in their heads and realized that the combined numbers added up to too many in the merged AC pie, and taken steps in '99 to effectively streamline ops and employ a healthy number of merged lists; HAD Milton and the board sat down with AC and CP bargaining division heads and members PRIOR to making the purchase decision, listened carefully to the storm warnings and then steer the ship to create a relatively stress free merger of the two bodies; HAD Milton gone to the CP groups and explained (in another mans vision) the plan to save CP jobs and create a unified workforce; HAD Milton done the same with the AC groups, again, PRIOR to signing on the dotted line....and on it goes.
Too many "Hads" here.
And what then, DID he do? Nothing. Absolutely NOTHING, no effective steps taken on his part to successfully bring together two (for the most part) opposed workforces and inspire by creating a positive and progressive template for the two bodies to come together, bury the hatchet, and become
a CANADIAN carrier. Ottawa gets the darts here as well. To ignore, IGNORE
the bitter and ugly history of relations between AC and CP, a history, I must point out, that they themselves very much lent a hand in creating and sustaining through the decades. And to instill a clause whereas "no-layoffs until 2005" for some members would apply? This clause in and of itself more than bears light on the fact that Ottawa (and through them, Milton) were living in some archaic dreamworld of a labour environment that has all but vanished, ESPECIALLY in the aviation industry, where the turbulent winds blew around the closed and sealed mental boxed Ottawa and Milton placed themselves in.
What floors me, absolutely FLOORS ME to no end, is the fact that AC management, Ottawa AND some of the employees themselves (not to mention the public) are "shocked", "disturbed" and "awed" at the present internal labour environment at AC in both 1999 and 2003! What the HELL did anyone expect to happen? How the HELL did anyone begin to THINK this would all go off without a hitch, that the AC and CP groups would come together and form some pseudo "Brady Bunch" ensemble? Could they have? YES, with effective, strong and positive CANADIAN leadership. Can they? Can the damage be un-done? YES, IF and only IF Milton disembark and retreats to the American industry, where perhaps he is better suited. And IF Ottawa wakes up and realizes they are virtually stangling the Canadian aviation industry with asinine security taxes and other bloody irrelevant surcharges thrust upon a public who now prefers to pocket their coin and drive to short-haul destinations. And don't bloody well tell me about "improved security measures in effect at Canadian airports". I fly approach 2-3 times per month,
and I still see the same inept and archaic measures in place. CAD$24.00,
For the record, I hail from a very strong CP family. Both my parents joined Canadian Pacific in the late 50's, and one of my brothers and 2 cousins were with Canadi>n since the early 80's. Am I a "Canadi>n Brat"? Yes, and I'm proud to say I am. I literally grew up with CP in my home. Through them
(read: my family) I travelled the world via CPAir and Canadian Pacific/Pacifique
and Canadi>n Airlines International, and this late great carrier really and truly was part of our family. Unfortunately, by time I joined the "line" as an FA,
it was not with "the family firm". The seniority factor at CP would have kept me a "reserve" slave for years (there's only so many times y'all can visit
Whitehorse or Prince Rupert!) so I joined the now late, wacky and wonderful WG of YYZ. (not for me them shorthaul runs!).
Anyway, where was I? Oh, yes. Perhaps I am somewhat biased towards the Canadi>n group, but you must understand I grew up and watched second hand the turbulence this carrier "flew through"; the battles this carrier fought with both AC and Ottawa for the right to fly and spread the wings of "the Goose". The decline and demise of Canadi>n was a very poignant time in my life, although what I felt was NOTHING compared to the men and women who
wore their "Proud Wings". I do have a point to make here, so bear with me!
That said, and all that aside, believe me, I more than understand that the CP buyout has been very hard for the AC groups. As I said, I fly Air Canada at least 2-3 times per month, and I can tell you I have met some very wonderful and dedicated pursers and FA's. CP by no means had the "monopoly" on exceptional employees. As a matter of fact, there were more than a few bad apples at Canadi>n, as there are at any carrier. I can more than understand the AC frustration, anger and apprehension as their carrier was thrust into a quite turbulent flightpath back in 1999. But also understand what a rocky and
tension filled road the Canadi>n crews have travelled.
"Canadi>nboy, thank you for bringing to light these stories of AC crassness during the merger. I don't think anyone here can deny that CP employees have been through a rough time for most of their careers. However, from an unaffected point of view, it seems as though the bitterness shared among CP employees (that you seem to represent) has been as counterproductive to the corporate health as Milton's dirty tricks has. I will certainly appreciate your reply to this message, but beware your intense bias and personal experience is only one side of the story. Remember, it takes two to tango."
Read the above, Lymann. And may I kindly suggest you re-read CAREFULLY
what I wrote in previous replies? I've read many of your thoughts and ideas on this site for some time, and I have no doubt that you're a very smart and insightful guy. But, CP employees being counterproductive? You bet your ass they are being (sadly) just that, but, to reiterate, read the above, and perhaps we can all learn the quintessential definition of " Cause and Effect".
And, just for the record, yes indeed, two groups have danced the Tango here.
One group aggressively led the dance, the other group reacted and danced a little faster and harder. But remember, Lymann, both parties are dancing to the tune that was selected and being played by the orchestra and its inept bandleader.
"That story about AC coming in and smashing CA paraphenelia is entertaining but unfortunately untrue and designed to entertain bitter feelings on behalf of hardcore "you should of let us die instead" CA fanatics... Like Yyz717 said, be happy you got a job!"
First of all, go back and read what I wrote in respect to AC entering CP YVR H.O. I NEVER implied or stated the fact the AC people "trashed" the Canadi>n offices. Do NOT put words in my mouth and Do NOT re-write what I stated in order to negate my opinions and thoughts in order to advance your own thoughts and opinions. And furthermore, I DO NOT come on here and type BULLSHIT or fabricate events in order to advance MY argument or steer others towards aligning their own views with my own. With me, it's black or white. If I BELIEVE it, if friends of mine impart this events to me, then I trust them, and will believe it to be so. A very good friend of mine, as I STATED, worked at the Canadi>n H.O in YVR and saw the AC behaviour and actions for himself. My close and chosen friends are NOT liars, nor are they hypocrites. And neither am I. These people, believe it or not, are not close-minded pro-Canadi>n. They realized then, and realize now the good grace and fortune they have to STILL be employed in an industry that they absolutely love working in and are passionate about. They want integration. They wish to
continue working for Air Canada. All they want is what is F A I R. BOTH
groups have to move beyond this "us vs them" mentality and focus on
the Air Canada of 2003, and beyond. God only knows they cannot look for direction from Milton and co.
As for me, yes, I am happy and grateful I have a career in 2003 that affords me happiness, fulfillment and lots of world travel, thank you very much. In 1990, I and every other employee at my airline lost our beloved aviation jobs due to financial collapse of our carrier. I would never, NEVER wish that living hell upon any of my travel industry colleagues. Believe me, I very much feel for ALL the Air Canada employees who may be facing layoffs.
"you should of let us die instead" CA fanatics"
Yes, these people exist, and I find it rather sad they have adopted this mentality. They have not moved on, but remain anchored to a time and work environment which has long since vanished.
I wish nothing but the very best for all of the employees at Air Canada.
May they, all of them, put aside the past and focus on creating a strong
and unified workforce. May they soon have an intelligent and insightful leader who will enable them to, once and for all, bury the "Goose" along with the hatchets, and proudly serve a united and strong Maple Leaf.
Aaaah, now, I need a coffee and a cigarette, excuse me, gentlemen.
Kind regards to all, and safe and happy flying.