Recently rode both carriers....
US from DFW
to MDT to PIT
legs done on AA
and then to MCI
, rent car from COS
I can say unequivocally about both:
It was an airplane ride.
I got to my destination.
I found the cabin service on US to be light years ahead of that on UA
One thing that irritates me, and probably always will:
"Due to the short duration of the flight, there will be no beverage service"
MDT to PIT
is scheduled for 52 minutes, as I recall. About 180 miles.
52 minutes block time equates to a flight of somewhere between 35 and 40 minutes airborne, under normal circumstances.
If the cattle car airline with all the cheap, trashy, WalMart-hanging-out-in passengers can manage to get me a drink and a refill on a full 737 between HOU
.....155 miles.....28 to 32 minutes airborne....then WHY O WHY can't other carriers get even one round of drinks out.
I was on a full-govt-Y fare from MCI
(and thence to COS
) and I "thought" I was getting put in E+ but if it was, it pales by comparison to AA
All in all, my gut reaction is that US waas "okay" and UA
"needed work." Frankly, I would rate either behind AA
, or CO
but ahead of HP