Posts: 268
Joined: Mon Mar 03, 2003 7:42 am

In-Flight Rule Enforcement

Tue Apr 22, 2003 1:56 pm

During many many flights I've seen totally inconsistant enforcement of inflight "rules" and "policies" by FA's. Some being very lax....others should consider taking a job with Saddam's secret police. Below are a few examples of things I'm interested in hearing how the FA's on A.NET handle...and what the real "rule" is.

1. items under the seat in front of you - I've seen everything from people using their large items as foot rest to FA's literally crawling down the aisle checking for the minimum amount of legroom

2. electronics use inflight - I've heard GPS's and portable DVD players listed as things that can "now be used" and things that can "never be used" Also the inflight entertainment...I've been scolded for plugging my headphones in before reaching 10,000 ft -- this is into the armrest. I've also been scolded for using my own headphones in inflight systems.

3. Interior lighting - on overnight flights I've been told the "super bright" lights must be on during beverage service...I've also seen FA's use flashlights to see drinks and serve in the dark.

4. I've been told I must stow my...newspaper during taxi....I've also been offered magazines during taxi.

5. Laying down in an empty row. I've been told I was not allowed to do this and have also been told where I can find an empty row so I could sleep.

6. Carrying on drinks - I've been required to throw them away before boarding...I've also seen it suggested on short flights with no service.

I'll keep the list of my experience inconsistancies at this....I realize some of these rules are more than likely airline specific...just curious what all the FA's thoughts were - and if any of the rest of you have experienced random rule enforcement.

Posts: 162
Joined: Thu Aug 22, 2002 12:47 pm

RE: In-Flight Rule Enforcement

Tue Apr 22, 2003 2:29 pm


I'll give you some insight on things when I fly.

1. Carry-ons - they have to be all the way under the seat. I check it during taxi out (after the safety demo) and after descending through 10,000. Any other time during the flight, I don't care where they are, just as long as they're not in the aisle.

2. Portable Electronic Devices - above 10K, anything except TVs, Radios, Cell Phones and Pagers. I once had a guy showing me his GPS on the way to Atlanta.

3. Lights - I have them on full bright during boarding, deplaning and the safety demo. All other times all main lighting is off with the exception of the overhead lights on "Night." This has a few lights dimly lit in the cabin. Kind of like mood lighting.

4. Newspapers, Magazines, etc. - It doesn't matter to me. If it makes you happy, so be it.

5. Laying down in seats - Legroom is not what it used to be. I allow pax to lay down on seats, if they so choose. My only request is that their seat belt should be on and they have to sit up for landing.

6. Bringing your own drinks - As long as it's not alcoholic, you can bring your own food and drink aboard.

Hope this helps.
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RE: In-Flight Rule Enforcement

Tue Apr 22, 2003 2:33 pm

Anybody know why a GPS is not allowed below 10K?? Esp the aviation ones?
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Posts: 187
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RE: In-Flight Rule Enforcement

Wed Apr 23, 2003 7:50 am

I thought a GPS would be considered a radio receiver and therefore not allowed. But I would love it if they are still allowed.

Back to the original topic, one thing that got me one time was on a Delta flight from SEA to DFW when they made us close our window shades when they were about to show a movie. Some of us would like to look outside and see the scenery...

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RE: In-Flight Rule Enforcement

Wed Apr 23, 2003 10:09 am

An inconsistancy I have noticed is the position of window shades during takeoff and landing. Some airlines require that they be open while others don't mind. I know some airlines will actually walk around and make sure that they are open.

A friend of mine used to use his GPS on board commercial aircraft. Since 9/11 he has stopped using such things because people look at him as though he is a terrorist plotting something evil against the plane and everybody on it.

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America West
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RE: In-Flight Rule Enforcement

Wed Apr 23, 2003 10:51 am

I was flying CVG-CMH on a Delta MD-88, and I sat in seat 31B. There is a flight attendant jump seat where seat 31C would normally be and the flight attendant who sat next to me had her bag sitting directly in front of her feet (it wouldn't fit under the seat in front). I don't know why she had it there because she had plenty of room in the overhead bin next to her purse. I thought it was kind of strange and definitely against regulations (since it would have blocked myself, the person next to me, and her as well if we needed to make an evacuation or something)...

The seatbelt sign rule is something that I've always wondered about. I always see people going through their bags in the overhead compartments, in the restrooms, and standing in the aisles while the plane is taxiing to the runway or to the gate or even flying through choppy weather. The flight attendants don't seem to say or do anything about it. Do you (flight attendants on A.Net) enforce that rule?
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RE: In-Flight Rule Enforcement

Wed Apr 23, 2003 12:32 pm

On Singapore Airlines they are quite strict with regard to the window shades. Before take-off/landing, the following announcement is made:

"Ladies and gentlemen, as we are about to take off/land, please make sure seat belt is securely fastened and your window shades are up".

On a side-note, on my last 4 SQ flights, they dropped the first bit of that phrase so now it is just "Ladies and gentlemen, please make sure...". Wonder why they bothered dropping the first bit of that phrase...  Confused

The biggest inconsistency I have noticed is how strictly FAs observe the seat belt sign. I have found some airlines will require passengers to sit down at all times when the seat belt sign is on (a lot of the US airlines). Whereas, most other airlines (including SQ, QF) only require pax to observe the seatbelt sign during take-off/landing procedures, and when the FAs themselves are seated due to turbulence. Where, for instance, the a/c encounters some light-moderate chop not affecting cabin service, and the pilot switches on the fasten seat-belt sign, the FAs do not stop pax from moving about the cabin.

I sometimes think there should be 2 seat belt signs. One which says "We recommend you fasten your seat belt and stay seated" and the other which says "we require you to fasten your seatbelt and stay seated".
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Joined: Thu Aug 22, 2002 12:47 pm

RE: In-Flight Rule Enforcement

Wed Apr 23, 2003 2:39 pm

1. Seatbelts - When we're in the air and we haven't been asked to sit yet, I allow people to use the lav, if they must. I do warn them that the Captain has the seatbelt sign on, and to make it quick and go back to their seat right away. If they continue to stand in the aisle or galley after they're done, I ask them to go sit down. If the seatbelt sign is on and passengers are laying down without their seatbelt on or just sitting there without it on, I'll ask them to put it on. When we're taxiing, no one is up. We had an incident in Cancun on Sunday. We cleared the runway and had to stop because someone was pushing out of the ramp. People started to get up. I made an announcement, "Ladies and Gentlemen, this aircraft is still on an active taxiway and it is very important for your safety that you continue to remain seated until we are parked on the gate." More people got up after I said that. Finally we had to tell them that we had called the Captain and this aircraft is not moving until everyone is seated. That is one of my big pet peeves. Don't get up while we're taxiing in or out, unless it is a DIRE emergency.

2. Window shades - The only time I ever mention it is when we're in the islands. After the arrival announcement is done, I made another announcement. I ask people to raise their hands if they're going to have good time wherever we are. Then I say, "While I have your hands up there, if everyone would open their air vents. This helps keep the aircraft cool on the ground and we'll have the next group of passengers repay your the favor on your return. Also would the last person in each row please close your window shades. This also helps cool down the aircraft. Thanks for your help and have a great time."

The window shades make a big difference. Otherwise it is impossible to cool a 737 in the islands.
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RE: In-Flight Rule Enforcement

Thu Apr 24, 2003 12:40 am

On US Airways flights, the only time I've ever seen an F/A care about the position of the window shades is on flights with movies, prior to which they request that you lower your shades for the benefit of all passengers, however, if you choose to look out the window, they won't stop you. If I'm in a window seat on a movie flight, I typically lower the shade halfway if I'm not watching, so that can continue to look out, while still providing a decent viewing atmosphere, and if I do watch, I'll lower fully.

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RE: In-Flight Rule Enforcement

Thu Apr 24, 2003 5:09 am

Before I list my say about the list here, I will say that a LOT of F/A's (and airlines) don't act as strict as they should for fear of gettin sued or similar..

1. Carry on's MUST be fully under the seat in front of you or in an over head bin.. No if's, and's or but's..

2. If -any- flight attendant tells you that you can not use your own headset in the armrest, tell them to blow.. I queried Airbus about our planes, as I suspected Funjet and Apple vacations were trying to make extra $$ by saying you can't as it causes possible shorts in the system, and I recived a response that, when placed into plane english, says that the statement is a load of ****.... Now, if you are below 10k feet, don't use your own stuff, unless you like F/A's yelling at you.. the armrest is not an issue there, as it is PART OF THE AIRCRAFT SYSTEMS..

3. Think about it.. It is so much easier to serve drinks with lights on.. Otherwise we might start running over people's feet when they decide to stick the things in the isle.. Flashlights for service???? Never seen that..

4. I really have no idea why any F/A would tell you to stow your paper for taxi/takeoff/landing.. Geez.. That F/a must be on a power trip..

5. There is no FAA rule against it, but diff airlines may have different policies.. Again, I'm surprised they're telling you you can't, unless it is for some weight/balance reason.. I dunno..

6. You may have your own drinks on board, just not alcoholic..

You seem to deal with a lot of F/A's on power trips.. I'm sorry for you on that one..

As for Dinkers query,

The shades should be up in case we need to assess conditions outside in an emergency.. If there is a reason not to use an exit, (Fire, debris, etc etc) then we need to know it.. I know some airlines only require the exit windows and some aroudn them, but with us, it's all of them..

America West- I enforce that seatbelt rule strictly.. I've taken enough spills due to sudden bumps to know what it's like, and I can tell you if I let someone go do whatever when the sign is on, and they get hurt, it's MY ass in the wringer.. Now, there are few exceptions that should be made, I.E> little kids, or ppl who have a medical condition who may need to do.. diff things to relieve themselves (I.E. cathaterize themselves..)

Hope this helps..


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