jcpspicer
Posts: 6
Joined: Tue Mar 14, 2000 1:59 pm

Question About Rebooking

Sat May 10, 2003 1:16 am

Recently I was on a trip from Boston to Philadelphia. I was booked on an American Eagle flight, but it was cancelled. However, they kindly rebooked me on a USAirways flight that left about an hour later. My question is what happened to the fare I paid for my ticket on AA? Do the two airlines split the fare? Does AA keep the whole fare? Does USAir charge AA for the rebooking? If someone in the know could let me in on what happens behind the scenes, that would be much appreciated! Thanks!
 
carduelis
Posts: 1388
Joined: Wed Dec 05, 2001 8:24 pm

RE: Question About Rebooking

Sat May 10, 2003 2:01 am

In normal circumstances USAirways will eventually get the total value of the coupons after AA revalidate them to US, who collect them prior to boarding.

Quite simply an airline coupon is like a cheque(check) - you cannot fly without it, and eventually it's value is due to the operating carrier after it has been cleared in that great IATA clearing house in the sky.

At the end of each month all the coupon credits are allocated to each respective airline and the money is due from the airline that wrote the ticket, which means there are credits and debits to all the participating IATA airlines.
Per Ardua ad Astra! ........ Honi Soit Qui Mal y Pense!
 
ual777contrail
Posts: 2914
Joined: Sun Feb 17, 2002 11:33 am

RE: Question About Rebooking

Sat May 10, 2003 4:28 am

One point that CARD said that I agree with is the clearing house. However for what I have been told for years is that the airline doesn't receive the total on the ticket or the portion flown. What they do is take all the US or UA or DL tickets and weight them. A certain weight of tickets brings more money. All the airlines who accept FIMS or the flight coupons have agreed to this method. A FIM is FLIGHT INTERUPTION MANEFEST, if UAL cancels a flight DEN-LGA and you have to take DL DEN-CVG-LGA then a FIM will be issued and the price is already negotiated for the two carriers. That is why you will see an airline like AA or UA taking tickets from lets say HP for $150.00 round trip, and their fare is easy $250.00 it is because they get paid a set price.

Hope this helps a little.

ual 777 contrail
 
carduelis
Posts: 1388
Joined: Wed Dec 05, 2001 8:24 pm

RE: Question About Rebooking

Sat May 10, 2003 5:18 am

ual 777 contrail

I bow to your more recent superior knowledge. Something else I've learned!


Per Ardua ad Astra! ........ Honi Soit Qui Mal y Pense!
 
carduelis
Posts: 1388
Joined: Wed Dec 05, 2001 8:24 pm

RE: Question About Rebooking

Sat May 10, 2003 5:28 am

ual 777 contrail

Having written my previous comment, I noticed your example gave a different routing for the alternative flight (DEN-CVG-LGA), therefore I agree that your answer would be correct, as the fare is different, and thus subject to negotiation.

However, if both carriers charge the same fare for the same routing, there's no apparent reason why a straigtforward endorsement would not suffice!

It's good to talk!


Per Ardua ad Astra! ........ Honi Soit Qui Mal y Pense!
 
AIR757200
Posts: 1466
Joined: Mon Jul 17, 2000 8:30 am

RE: Question About Rebooking

Sat May 10, 2003 7:54 am


A straightforward endorsement is the best way. As long as the fare is published on the ticket (not bulk, award, etc.) and the origin and destination is the same (and no additional connections). Agents are encouraged to endorse eligible coupons because the published fare on the ticket is used to pay the receiving carrier. Using a FIM charges the "Y" fare (which is often discounted from the receiving carrier). Some airlines even charge a higher, I'll call it a "FIM-fare", than others. From my understanding, when we cancel a flight in our city, sending our tickets to Northwest (hub carrier) saves us more money if we were to send our passengers over to United. Every station may have its own variations or agreements.

 
Guest

RE: Question About Rebooking

Sat May 10, 2003 8:22 am

Rule 120.20 is the best...published fare on ticket, and as long as the city pairs are the same all the airline has to pay is the value of that ticket....I hate FIM's they are a pain to write and time consuming to write.
 
captaink
Posts: 3987
Joined: Wed May 23, 2001 10:43 am

RE: Question About Rebooking

Sat May 10, 2003 8:52 am

I hate to write FIMs too. But not all airline tickets are endorsable to the other. At least we have that problem within the caribbean. eg. BWIA/LIAT tickets are endoresable to each other. Bur for Caribbean Star we need to do FIMs if we have some irregularity.
There is something special about planes....
 
ual777contrail
Posts: 2914
Joined: Sun Feb 17, 2002 11:33 am

RE: Question About Rebooking

Sun May 11, 2003 4:46 am

In the past an airline would require a FIM. Yes the rule 120.20 is the best way to go about it but like one had mentioned before the routing isn't always they same. In small airports like lets say CID or even MCI you don't have a lot of airlines that travel point to point together, so some airlines will require a FIM. I did use a different route because most airlines don't go CID-ORD you may have to use CVG or DFW.

But most importantly always try to keep the pax on your airline, never FIM unless you have to.


ual 777 contrail