A330Fan1
Topic Author
Posts: 835
Joined: Wed Jul 16, 2003 2:24 pm

Which Int'l AL Has The Best Economy Class Service?

Thu Jul 17, 2003 8:52 am

What international airline has the best economy class service? At the moment, I would have to say Singapore Airlines or KLM. What's the best airline to take coach on to/fro Europe and USA? Asia and USA?
 
L.1011
Posts: 2163
Joined: Mon Aug 13, 2001 7:46 am

RE: Which Int'l AL Has The Best Economy Class Service?

Thu Jul 17, 2003 8:56 am

CX
SQ
KL
AF
BA (WT+)
 
sccutler
Posts: 5568
Joined: Thu Jan 27, 2000 12:16 pm

RE: Which Int'l AL Has The Best Economy Class Service?

Thu Jul 17, 2003 9:11 am

I was awfully impressed with Air Tahiti Nui.
...three miles from BRONS, clear for the ILS one five approach...
 
trickijedi
Posts: 3201
Joined: Sun May 13, 2001 4:35 pm

RE: Which Int'l AL Has The Best Economy Class Service?

Thu Jul 17, 2003 9:31 am

Cathay Pacific in coach. Fast and friendly service. I don't think I've ever seen a CX FA look inconvenienced when asked for a request. They always seem willing to help.
Its better to be on the ground wishing you were in the air than be in the air wishing you were on the ground. Fly safe!
 
JayDavis
Posts: 1870
Joined: Wed Jan 10, 2001 1:09 pm

RE: Which Int'l AL Has The Best Economy Class Service?

Thu Jul 17, 2003 9:59 am

KE was awfully good when I flew from DFW to ICN and from ICN to JFK.
I was so impressed by the cabin staff. So helpful and friendly, unlike the Major domestic carriers cabin staff in the US.


Jay
 
MarcoPolo747
Posts: 446
Joined: Tue Mar 20, 2001 7:37 am

RE: Which Int'l AL Has The Best Economy Class Service?

Thu Jul 17, 2003 10:32 am

SIA of course ! They used to fly JFK to BRU on their way to Singapore. There was also a AMS-FCO flight twice a week where they pampered their Y class passengers with full intercontinental service and of course Europe/USA to Asia and Australia. New planes,individual screens, footrests, 32in legroom and last but not least the Singapore Girl.


View Large View Medium
Click here for bigger photo!

Photo © Sokol Ymeri


CX is also a very good choice from the check-in to the certainty of picking-up your luggage at destination with no mistakes.

View Large View Medium
Click here for bigger photo!

Photo © Edward Lai



LX is also a very good choice. Swiss precision and attentive service.

View Large View Medium
Click here for bigger photo!

Photo © Gerardo Dominguez


BA is also among my favourites.

View Large View Medium
Click here for bigger photo!

Photo © William Ronciere



Unfortunately no American carriers provide good and attentive services nowadays. I hope this changes soon.



 
User avatar
aloha73g
Posts: 1846
Joined: Mon Jul 07, 2003 6:30 pm

RE: Which Int'l AL Has The Best Economy Class Service?

Thu Jul 17, 2003 10:52 am

Aloha Airlines is an American carrier that does provide good attentive service. Since they fly to the Marshall Islands and Rarotonga, I will mention them too as an airline with good economy service. In Fact they won the Diamond Award for Inflight Service for 2003.
Aloha Airlines - The Spirit Moves Us. Gone but NEVER Forgotten. Aloha, A Hui Hou!
 
A330Fan1
Topic Author
Posts: 835
Joined: Wed Jul 16, 2003 2:24 pm

RE: Which Int'l AL Has The Best Economy Class Service?

Thu Jul 17, 2003 11:00 am

Yeah, I would agree that Swiss AL has excellent service, and BA as well. I remember that Swiss A330 planes had individual TVs in economy class - plus, RECENT movies were showing, unlike many airlines who show old films from many years ago. BA had a meal menu in coach - another great thing. But I must say, that no airline can top Singapore Airlines - it has marked itself as the epitome of excellent customer/passenger service  Smile/happy/getting dizzy
 
tbear815
Posts: 689
Joined: Thu Jun 12, 2003 12:14 pm

RE: Which Int'l AL Has The Best Economy Class Service?

Fri Jul 18, 2003 7:48 am

If you want to see the meal services for the various airlines, go to www.airlinemeals.net. Very interesting "fare," indeed...
 
haveric
Posts: 1219
Joined: Fri Jan 05, 2001 9:31 am

RE: Which Int'l AL Has The Best Economy Class Service?

Fri Jul 18, 2003 7:51 am

If you count WT+ as Economy service, then I'd say that BA wins hands down.
 
DoorsToManual
Posts: 1453
Joined: Sat Apr 19, 2003 12:28 am

RE: Which Int'l AL Has The Best Economy Class Service?

Fri Jul 18, 2003 7:54 am

Very subjective.

Personal favourites are Virgin, Emirates and Singapore. Korean has great seat pitch (34") and good-natured crew, but their English is terrible.

BA are consistently "good" but not up there with "stunning".

Iberia and Alitalia - very average, but not a total disaster.
 
Triple Seven
Posts: 518
Joined: Fri Apr 07, 2000 10:04 pm

RE: Which Int'l AL Has The Best Economy Class Service?

Fri Jul 18, 2003 8:03 am

MALAYSIA AIRLINES (MH)

Great service that comes from the world's best cabin crew. Comfortable 34" seat pitch for the economy seat. Great FAs, food, IFE, and aircraft. Ranked the world's best cabin crew 3 years in a row by Skytrax. Won the Conde Nest award as well.
 
Triple Seven
Posts: 518
Joined: Fri Apr 07, 2000 10:04 pm

RE: Which Int'l AL Has The Best Economy Class Service?

Fri Jul 18, 2003 8:33 am

Here are some shots of Malaysia Airlines cabin


View Large View Medium
Click here for bigger photo!

Photo © William Su




View Large View Medium
Click here for bigger photo!

Photo © Alexander Kueh

 
Adam T.
Posts: 796
Joined: Mon Jun 05, 2000 7:01 am

RE: Which Int'l AL Has The Best Economy Class Service?

Fri Jul 18, 2003 11:19 am

I thought the service on Air France was very good when I flew them last month! The flight attendants were very friendly and polite and didn't hesitate to help you when you asked them for something.
I have heard from a few of my Dad's friends that travel internationally say that they thought the service on Singapore Airlines was the best.
Adam
 
boeing 747-311
Posts: 777
Joined: Fri Mar 30, 2001 10:29 am

RE: Which Int'l AL Has The Best Economy Class Service?

Fri Jul 18, 2003 11:55 am

I only have flwon UA on interntational econ, and my experiences have been not very good to say the least!
Come fly with US
 
hoons90
Posts: 3125
Joined: Wed Aug 01, 2001 10:15 pm

RE: Which Int'l AL Has The Best Economy Class Service?

Fri Jul 18, 2003 12:42 pm

Korean Air, Singapore Airlines, Asiana Airlines and KLM have the best service, at least from my experience, but Cathay Pacific should have the best service in the world.. but I have not flown on them.
The biggest mistake made by most human beings: Listening to only half, understanding just a quarter and telling double.
 
cwapilot
Posts: 1085
Joined: Mon May 01, 2000 7:10 am

RE: Which Int'l AL Has The Best Economy Class Service?

Fri Jul 18, 2003 1:00 pm

Do check out that http://www.airlinemeals.net and read the posts. MY GOD what a bunch of whiners and complainers! Change the name to "Nothingintheworldwillsatisfyusever.com!

Quite humorous, and informative regarding what airlines are up against.
Southside Irish...our two teams are the White Sox and whoever plays the Cubs!
 
tonyb
Posts: 107
Joined: Thu Mar 09, 2000 9:31 pm

RE: Which Int'l AL Has The Best Economy Class Service?

Fri Jul 18, 2003 5:08 pm

Was very impressed with Air New Zealand when I flew their AKL-RAR-PPT-LAX B767 service late last year, as well as the B747-400 service on from LAX to LHR. Very attentive and friendly cabin crew in economy, meals were fine and the cabin crew working our part of the ecomony cabin even remembered my other half was drinking the Merlot wine rather than the Cabernet Sauvignon !!
Other airline economy class service I have been impressed with are Emirates, Cathay, Singapore and Malaysian. Virgin Atlantic was fine as were some of the North American carriers. I know others will beg to differ, but I haven't had a major problem with the economy service across the Atlantic on either Air Canada, Northwest, United, US Airways or American.
Although, as a personal observation, I have found the economy service of the 'Asian' carriers I have flown with to be somewhat superior to most of the others.
 
GOTbound
Posts: 245
Joined: Fri Oct 27, 2006 6:06 am

RE: Which Int'l AL Has The Best Economy Class Service?

Fri Jul 18, 2003 5:15 pm

I have to say CX, I flow SYD-HKG-BKK and return, with them a few months ago, I was impressed! I also had some good transatlantic experience with AF!

rgs.GOTbound
 
chrisrad
Posts: 963
Joined: Tue Dec 05, 2000 7:26 pm

RE: Which Int'l AL Has The Best Economy Class Service?

Fri Jul 18, 2003 6:13 pm


Um lets see....Malaysia Airlines or Malaysia Airlines
Welcome aboard Malaysia Airlines! Winner of Best Cabin Staff 2001,2002,2003,2004,2007,2009,2012