AMS
Topic Author
Posts: 1620
Joined: Thu Aug 14, 2003 7:34 am

ANA Or JAL?

Sat Aug 16, 2003 5:29 am

I would like to know from you, if you prefer ANA or JAL, either on long haul or domestic japan services.

Jal has more international flights, however ANA (inc ANK) has a larger domestic network within Japan.
 
aa61hvy
Posts: 13021
Joined: Fri Nov 05, 1999 9:21 am

RE: ANA Or JAL?

Sat Aug 16, 2003 5:39 am

Check out ANA, you don't hear too much about them.
Go big or go home
 
zrs70
Posts: 3354
Joined: Sun Dec 10, 2000 4:08 am

RE: ANA Or JAL?

Sat Aug 16, 2003 5:43 am

What class of service?
17 year airliners.net vet! 2000-2016
 
AMS
Topic Author
Posts: 1620
Joined: Thu Aug 14, 2003 7:34 am

RE: ANA Or JAL?

Sat Aug 16, 2003 5:46 am

Zrs70, any class of service!
 
Chgoan
Posts: 217
Joined: Tue Aug 05, 2003 5:38 am

RE: ANA Or JAL?

Sat Aug 16, 2003 5:56 am

A friend of mine flew JAL from JFK to NRT this spring and said she really liked them. It wasn't a full flight so it was comfy and they were constantly bringing food around.
 
markboston
Posts: 49
Joined: Wed Oct 17, 2001 6:03 am

RE: ANA Or JAL?

Sat Aug 16, 2003 5:58 am



I just flew on JAL business class JFK-NRT-JFK. Cabin comfort and service were both outstanding (10/10). Flight attendants were friendly and came around constantly. Entertainment was a bit limited (7/10). I like Japanese food and enjoyed the Japanese meal options (9/10). Overall I give these flights 9.8/10.
 
TokyoNarita
Posts: 556
Joined: Fri Aug 15, 2003 5:30 am

RE: ANA Or JAL?

Sat Aug 16, 2003 6:18 am

I would say they are almost identical. They are in a fierce competition against each other since day one. I believe PTVs are installed in coach, relatively new aircraft, on-time, and young and very courteous flight attendants etc.

I think the language barrier could pose a problem for some travelers during a flight. Sometimes the English public announcement made by ANA or JAL FAs are difficult to understand. If you have a special request during a flight.. good luck. Also if you end up missing a connection in Japan and you have to deal with JAL and ANA customer service representatives and you don't understand a word of Japanese that could be tough too. But generally the Japanese airlines employees are very courteous. Their attitude makes up for it.

Im curious to know if anyone had a real bad experience with JAL or ANA. If so please share.
 
swissgabe
Posts: 5147
Joined: Tue Jan 11, 2000 4:57 am

RE: ANA Or JAL?

Sat Aug 16, 2003 7:35 am

I flew JAL on NRT-PEK and PEK-KIX on C and KIX-HND, KUL-SIN and SIN-KUL on Y. I really liked them.

NH I only flew on BKK-KUL, was ok.

My self, I would go for JAL, but that's more personal.
Smooth as silk - Royal Orchid Service /// Suid-Afrikaanse Lugdiens - Springbok
 
BH346
Posts: 3164
Joined: Mon Jan 31, 2000 5:50 am

RE: ANA Or JAL?

Sat Aug 16, 2003 8:34 am

I've flown ANA, ANK, and JTA (JAL group member) many times on KIX-OKA-KIX and OKA-MMY-OKA.
I was pleased with ANA's service on KIX-OKA-KIX although they've cut back in service since I first flew with them. Very attentive and courteous FAs and extremely reliable - no delays. My only complaint is the very high fares.

On my OKA-MMY-OKA flights JTA has cut back in service to about nothing. Not a really big deal on a 45-minute flight but ANK offered more attentive FAs and offered audio entertainment. Both were extremely reliable, I haven't had any major delays with them.

I agree that it is usually difficult to understand the English spoken in Japanese flights, but I've never had problems with requests. On my last flight with ANK, I requested a newspaper in English and they started repeating announcements in English after that which I thought was VERY nice of them.
Northwest Airlines - Some People Just Know How to Fly
 
bombayhog
Posts: 504
Joined: Mon May 07, 2001 11:34 pm

RE: ANA Or JAL?

Sat Aug 16, 2003 9:29 am

Swissgabe, what was C like on NRT-PEK? How was legroom, entertainment etc?

 
JAL
Posts: 3876
Joined: Sun Apr 30, 2000 12:37 pm

RE: ANA Or JAL?

Sat Aug 16, 2003 10:02 am

They're both excellent but go with JAL!
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