eham
Posts: 400
Joined: Thu Sep 04, 2003 9:00 pm

Iberia's Inflight Service

Tue Sep 16, 2003 7:39 pm

in two days I'll fly to Barcelona from Amsterdam Schiphol, how's Iberia's inflight service at the moment? Anyone experienced Iberia lately on a standard European route?
 
Krushny
Posts: 756
Joined: Sun Dec 24, 2000 4:22 am

RE: Iberia's Inflight Service

Tue Sep 16, 2003 8:30 pm

In European flights IB inflight service is satisfactory. Free newspapers, meals not bad, wine or beer included, etc.
However, IB just announced that from 2004 on, no free meals will be served in Economy class. There will be a choice of menus, but the customer will have to pay. I am not sure this is a right move, probably it is not a big nuisance for the shorter flights (Spain to France, UK or Italy), but for example MAD to ARN takes about 4 hours, too much time for not being fed. I do not think it is a good move to make IB like a no-frills airline, if I have to fly across the continent next year I will try to use the competition (JK, LH, BA, AF, AZ, etc) that at least feeds me.
 
osteogenesis
Posts: 494
Joined: Tue May 27, 2003 9:44 pm

RE: Iberia's Inflight Service

Tue Sep 16, 2003 8:36 pm

I flew with them 10 months ago MAD-MEX and MAD - FRA and I was shocked how bad they where. I will not fly IB again.

[Edited 2003-09-16 13:49:03]

[Edited 2003-09-16 13:49:32]
 
Krushny
Posts: 756
Joined: Sun Dec 24, 2000 4:22 am

RE: Iberia's Inflight Service

Tue Sep 16, 2003 8:49 pm

Osteogenesis,
AMS-FRA???? That cannot be on IB...
As for the MAD-MEX flight, F/A's in IB intercontinental flights are usually the most senior ones in the airline, and they usually give a less than friendly service. But European flights are different, younger and more motivated people are there .



 
FlySSC
Posts: 5186
Joined: Tue Aug 12, 2003 1:38 am

RE: Iberia's Inflight Service

Tue Sep 16, 2003 8:53 pm

Their A320 are very comfortable, with IFE. The food is OK...it's "airline food" like all other airlines... not better, but not worse. The F/A are sometimes not very friendly or "smiling"... they serve you food and just disappear until landing...
 
KAL744
Posts: 359
Joined: Wed Mar 30, 2005 4:05 am

RE: Iberia's Inflight Service

Tue Sep 16, 2003 9:51 pm

I have flown several times on IB between FRA - MAD - FRA and DUS - MAD - AGP. So actually to say the food was not that worse the only thing I would complain about is everytime it was like frozen.

The crew member were nice and friendly as well.
fly Korean Air ....
 
MAS777
Posts: 2757
Joined: Sun Jul 11, 1999 7:40 am

RE: Iberia's Inflight Service

Tue Sep 16, 2003 10:17 pm

Check my trip report from late august... IB Business Class BCN-LHR.
 
osteogenesis
Posts: 494
Joined: Tue May 27, 2003 9:44 pm

RE: Iberia's Inflight Service

Tue Sep 16, 2003 10:23 pm

Of course I meant FRA - MAD. I am sorry!
 
LHR340
Posts: 819
Joined: Tue Apr 29, 2003 1:18 am

RE: Iberia's Inflight Service

Tue Sep 16, 2003 11:18 pm

I have flown IB a lot and all the times I have found them to be very good - although I have only experienced 1 bad F/A - they we're all young and good looking and helpful. And there aircraft are very comftable, nice seats, good pitch also good IFE. Have a great flight with IB.

LHR340
A340 LoVeR! EC-GQK - LHR The Bussiest International Airport & 3rd Bussiest In The World!