a340pilot
Posts: 554
Joined: Mon Sep 01, 2003 10:22 am

Disgruntled PAX?

Tue Sep 30, 2003 8:10 am

If you are on a flight from where ever, and halfway through the flight you come across a d/p (disgruntled passenger) that is yelling, screaming, banging on the walls etc. How would you handle this situation if there were no air marshals on board and you were a flight attendant or a concerned pax? Has anyone ever come across a hysterical passenger? And what are they actually charged with? I personally have never come across one, but I would like to here from you if this has happened! Thank in advance  Smile

I found this article recently:

LOS ANGELES (AP) - Airplane passengers subdued and then duct-taped a man who was pacing the aisle and reading loudly from the Bible during a flight from Hawaii, police and witnesses said.

No one was injured and the man was handed over to authorities after the plane landed at Los Angeles International Airport early Sunday, said Sgt. Carl Sansbury of the airport police.

Brian Eager, 36, of Austin, Texas, was held for 72 hours for a psychological examination, FBI Special Agent Matt McLaughlin said.

Sansbury said he didn't know what prompted the outburst on the United Airlines flight from Honolulu. He said the FBI was investigating.

Passengers and a U.S. immigration and customs agent who was traveling for personal reasons helped restrain Eager but he managed to slip out of handcuffs, McLaughlin said.

Eager could face a federal charge of interfering with a flight crew, Sansbury said.


Best regards,
a340pilot

(P.S- if this thread has already been posted or a similar posted, I apologize and will suggest deletion and look harder into the archives)
Go! Canucks Go!
 
jhooper
Posts: 5560
Joined: Thu Dec 13, 2001 8:27 pm

RE: Disgruntled PAX?

Tue Sep 30, 2003 8:51 am

You can be duct-taped to your seat for reading the Bible while walking in the aisle?
Last year 1,944 New Yorkers saw something and said something.
 
jeffrey1970
Posts: 1243
Joined: Sat Apr 07, 2001 1:41 am

RE: Disgruntled PAX?

Tue Sep 30, 2003 8:51 am

I do believe this incident was mentioned about 2 or 3 weeks ago. However that is a good question. I think at the very least I would notify the crew, and then let them know I will help them in anyway I can. I think basically I would let the crew guide me as to what they want to do, and then I would help them.

God bless through Jesus,

Jeff
God bless through Jesus, Jeff
 
Socrates17
Posts: 54
Joined: Sun Sep 28, 2003 3:47 am

RE: Disgruntled PAX?

Tue Sep 30, 2003 9:17 am

An incident of this sort was the plot of an episode of C.S.I.

You Can't Take the Sky from Me
 
a340pilot
Posts: 554
Joined: Mon Sep 01, 2003 10:22 am

RE: Disgruntled PAX?

Tue Sep 30, 2003 4:55 pm

Here is an ultimate disgruntled pax:

Disgruntled Airline Passenger Takes Matters Into His Own Web Site


A potential case involving a dissatisfied passenger on South African Airways (SAA) who decided to start a Web site to discuss his frustration concerning a flight illustrates how careful one must be in what they publish on a Web site, commercial or otherwise.

South African Internet attorneys are now suggesting the possibility of SAA taking legal action against the passenger, Vernon E. Six of Texas. The Web site, www.neverflySAA.com, includes a description of some of the problems Six encountered on the flight, i.e., clogged toilets, no air-conditioning, and the unresponsiveness of the airline personnel. The site also gives other unhappy passengers the opportunity to share their experiences and opinions about SAA on an online bulletin board.

The site claims to have received more than 1.3 million hits. Six also claims on the site that he has received death threats, which he believes, came from an individual with access to SAA passenger records. Six asked SAA for reimbursement of the $20,000 he claims to have spent on his honeymoon to South Africa and SAA refused.

If this case were to go to court it would raise many interesting legal issues. First would be the decision of where to bring the case, in South Africa or in the U.S. Next, there are a number of possible charges on which to bring this case, such as trademark infringement involving the www.neverflySAA.com domain name, trademark dilution and defamation, as well as many possible defenses, for example — the domain names are not confusingly similar, the neverflySAA.com site is used for legitimate purposes and not just to sell the domain to SAA, the site includes what amounts to ‘fair comment’, to name just a few possible defenses. This could be an interesting case to keep an eye on.

Why This Matters: It is important to remember that opinions, statements, or speech made on a Web site do not change the rules — you are still subject to the same restraints had the communication been made in a newspaper, television, or any other medium. Jurisdiction is very far-reaching and many Web sites have been shut down.

as well as http://www.untied.com/ the bash against united!

Best reguards,
a340pilot
Go! Canucks Go!
 
Jkw777
Posts: 4427
Joined: Fri Sep 26, 2003 11:15 pm

RE: Disgruntled PAX?

Tue Sep 30, 2003 7:42 pm

Funny you should bring this up but a relative flew LGW-MAN-MBJ with Air2000, and the flight from MAN-MBJ was delayed by 3 hours.

There was a women on board that was yelling, constantly out of her seat walking around the A/c, kept taking off her clothes and throwing them about the place, she was really out of her box. It took most of the Air Staff to restrain her and really made the flight unpleasant enough with out this 3 hour delay!

This was about 3/4's the way to MBJ, and when they touched down at MBJ the police had to escort her off of the Plane etc.

It turns out she was a drug addict who had taken her fix at LGW and was coming down or what ever they call it and didn't expect a delay!!

They should of used duct tape to shut her up or something. My relative said its the last time she flys Air2000! Wouldn't of flown with them in the 1st place give the choice!

JKW777 Big grin
jkw6210@btopenworld.com or +447751242989
 
a340pilot
Posts: 554
Joined: Mon Sep 01, 2003 10:22 am

RE: Disgruntled PAX?

Wed Oct 01, 2003 1:49 am

taking all her clothes off???? are you sure it wasnt "hooters Air"?
Go! Canucks Go!
 
richierich
Posts: 3307
Joined: Sat Nov 04, 2000 5:49 am

RE: Disgruntled PAX?

Wed Oct 01, 2003 1:54 am

I would never put too much faith in a guy with the last name "Six"....
None shall pass!!!!
 
Jkw777
Posts: 4427
Joined: Fri Sep 26, 2003 11:15 pm

RE: Disgruntled PAX?

Wed Oct 01, 2003 1:55 am

'Kept taking off her clothes' is what I said Big grin Flying Hooters Air to MBJ would be a fine thing  Wink/being sarcastic
jkw6210@btopenworld.com or +447751242989

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