Here is an ultimate disgruntled pax:
Disgruntled Airline Passenger Takes Matters Into His Own Web Site
A potential case involving a dissatisfied passenger on South African Airways (SAA) who decided to start a Web site to discuss his frustration concerning a flight illustrates how careful one must be in what they publish on a Web site, commercial or otherwise.
South African Internet attorneys are now suggesting the possibility of SAA taking legal action against the passenger, Vernon E. Six of Texas. The Web site, www.neverflySAA.com, includes a description of some of the problems Six encountered on the flight, i.e., clogged toilets, no air-conditioning, and the unresponsiveness of the airline personnel. The site also gives other unhappy passengers the opportunity to share their experiences and opinions about SAA on an online bulletin board.
The site claims to have received more than 1.3 million hits. Six also claims on the site that he has received death threats, which he believes, came from an individual with access to SAA passenger records. Six asked SAA for reimbursement of the $20,000 he claims to have spent on his honeymoon to South Africa and SAA refused.
If this case were to go to court it would raise many interesting legal issues. First would be the decision of where to bring the case, in South Africa or in the U.S. Next, there are a number of possible charges on which to bring this case, such as trademark infringement involving the www.neverflySAA.com domain name, trademark dilution and defamation, as well as many possible defenses, for example — the domain names are not confusingly similar, the neverflySAA.com site is used for legitimate purposes and not just to sell the domain to SAA, the site includes what amounts to ‘fair comment’, to name just a few possible defenses. This could be an interesting case to keep an eye on.
Why This Matters: It is important to remember that opinions, statements, or speech made on a Web site do not change the rules — you are still subject to the same restraints had the communication been made in a newspaper, television, or any other medium. Jurisdiction is very far-reaching and many Web sites have been shut down.
as well as http://www.untied.com/
the bash against united!